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71 Banyan Drive, Hilo, Island of Hawaii, HI 96720-4693
Lowest prices for your stay
Expedia.com
US$252
View deal
Free cancellation until 19/09/22
Official Hotel
US$230
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Destinia.com
US$187
View deal
Free cancellation until 20/09/22
Booking.comUS$252
TravelocityUS$252
Hotels.comUS$252
View all 19 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (1259)
Room & Suite (538)
Pool & Beach (61)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
Updated 07/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 7 in Hilo
Location
Cleanliness
Service
Value
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Fishing
Business Centre with Internet Access
Parking
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Kids' meals
Vending machine
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Telephone
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
2376Reviews38Q+A100Room tips
Traveller rating
  • 518
  • 936
  • 680
  • 171
  • 72
Time of year
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Popular mentions
James E wrote a review Today
49 contributions13 helpful votes
The hotel hits you with a $29.49 daily resort fee. When asked why they said it was for internet, coffee pot in the room, pool and fitness center. You can stay at a Hilton Garden Inn with those amenities AND free breakfast for the room rate. For God’s sake, you’re in Hawaii! You’re out sightseeing all day, beaches and water easily available. You’re not going to be using a pool or fitness center. It’s a rip-off! Stay elsewhere.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Pick another hotel
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Elizabeth R wrote a review 9 May
Los Angeles8 contributions7 helpful votes
The people at the front desk were lovely. The view is great. Those are the only two positives I can say. We got to our room to find a large bag of trash outside our door - not a little bag from a room - full size. It was there all day. The bedsheets were threadbare, with small holes in them. The towels were equally sad. The place wasn't clean. There was an odd grate below the windows, open to the outside, which is how we think the mosquitoes got inside, because they were inside. If it had been reasonably priced, it all could have been excused, but for 360/night? No. I've tried contacting the GM, Matt Pickett, twice now in the weeks since the trip to discuss the shortcomings, but never heard back. Spend your money elsewhere. These rooms are dumps.
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Date of stay: April 2022
1 Helpful vote
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harry a wrote a review Apr 2022
2 contributions1 helpful vote
Great stay! Great location. Clean, superb balcony setting of Hilo Bay on 4th floor =. All good… No “Gotcha’s” …. Just good old fashioned service and “Happy to have you” Will come again for longer Hilo time……
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
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Perdy N wrote a review Mar 2022
1 contribution
Me and my boyfriend spent most of the days out and about but the room had a nice bathroom and the bed was comfortable. Mini fridge worked great for our left overs. And a nice balcony for mornings I wake up before my boyfriend to enjoy the birds songs. We didn’t use any other amenities on this trip. Parking was convenient because we park on the bottom to prevent us from getting rained on while we go up the the room.
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Date of stay: April 2021Trip type: Travelled
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James S wrote a review Mar 2022
1 contribution1 helpful vote
+1
When my plans to stay at a friend's place didn't fall through, I asked my taxi driver to take me to the nearest hotel and brought me here. Though it was last minute, they were able to accommodate me with a room to stay in for the week. There service is outstanding as well as the view that they provided me with my room. This place is clean and very friendly and there restaurant in the lobby, I gotta say that they have the makings to be one of the best restaurants here in hawaii
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Date of stay: March 2022Trip type: Travelled
1 Helpful vote
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PRICE RANGE
US$165 - US$351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castle hilo hawaiian hotel, hilo hawaiian hotel
LOCATION
United StatesHawaiiIsland of HawaiiHilo
NUMBER OF ROOMS
286
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Frequently Asked Questions about Hilo Hawaiian Hotel
Which popular attractions are close to Hilo Hawaiian Hotel?
Nearby attractions include Liliuokalani Gardens (0.3 km), Coconut Island (0.3 km), and Reeds Bay Beach Park (0.4 km).
What are some of the property amenities at Hilo Hawaiian Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilo Hawaiian Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilo Hawaiian Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilo Hawaiian Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Hilo Hawaiian Hotel?
Conveniently located restaurants include New Saigon Vietnamese Restaurant, Queen's Court Restaurant, and Wai'oli Lounge & iCafé.
Are there opportunities to exercise at Hilo Hawaiian Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilo Hawaiian Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Hilo Hawaiian Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilo Hawaiian Hotel?
Many travellers enjoy visiting Kaipalaoa Landing (2.2 km).
Does Hilo Hawaiian Hotel have any great views?
Yes, guests often enjoy the harbour view available here.