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Full view
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Room & Suite (4)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#3 of 7 hotels in Hilo
Location
Cleanliness
Service
Value
Travellers' Choice
SCP Hilo brings the vision of Holistic Hospitality to The Big Island’s adventure aesthetic and lifestyle. Known for offering authentic and genuine experiences, guests at SCP Hilo will leave with a deeper respect and appreciation of the spirit and culture of the Hawaiian Islands. With an ideal location on the eastern side of The Big Island, SCP Hilo offers guests easy access to nearby Liliʻuokalani Park and Gardens, Hilo Farmers Market, Rainbow Falls, Nani Mau Gardens, Hawai'i Volcanoes National Park and Mount Mauna Kea. Guests seeking a truly regenerative tourism experience will appreciate all that SCP Hilo has to offer including local workshops from sustainable farm tours to lei making and coconut tastings.
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Property amenities
Free parking
Wifi
Pool
Coffee shop
Bicycles available
Hiking
Kids stay free
24-hour security
Street parking
Pool / beach towels
Outdoor pool
Restaurant
Complimentary tea
Snorkelling
Canoeing offsite
Fishing
Patio
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Bath / shower
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Filipino, Japanese
Location
Full view
76Somewhat walkable
Grade: 76 out of 100
21Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Contact
126 Banyan Way, Hilo, Island of Hawaii, HI 96720
Getting there
Car HireSee all Hilo car hire
92Reviews2Q+A10Room tips
Reviews
Traveller rating
- 69
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Most Recent
We traveled from Kona to attend a work training. Checking in was easy, accessible, friendly and ready. The new hotel look was beautiful, the hotel presence was welcoming and inviting, the new colors gave a healthy and bright environment. The room provided was clean, spacious and inviting for our stay. The staff was very warm, welcoming and provided much with their smile and Aloha. Our room made us feel right at home. Much Mahalo for our great stay at your hotel.
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Date of stay: June 2022Trip type: Travelled on business
Value
Service
Sleep Quality
Helpful
The staff, the location and the aloha is impeccable at SCP Hilo Hotel! I highly encourage anyone staying in Hilo to stay here...the location is perfect and close to everything. We will return and I will be making sure my family and friends stay here too!
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Helpful
We stayed at the SCP HIlo Hotel because it was the highest rated in the Hilo area and we wanted a room close to Volcanoes National Park. The office area and front of the hotel were very well decorated. The rooms themselves though left a lot to be desired. The rooms are basically 50+ year old rooms that have been updated as much as the old building will allow. Box A/C unit and louvered windows. The room and bathroom was very clean. Walking in from the parking area, the view is the ugly back side of the building (rooms). You get a sense of how old the building is. It was OK for the night, but if I had to do it again, I would have made the 2.5 hour drive back to Waikoloa late at night instead. It's a 2* hotel at best with a 2.5* being your typical Holiday Inn Express, Hampton Inn or Courtyard.…
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Helpful
We traveled from Kona to Hilo for our sons baseball tournament and SCP was the perfect hotel to choose for an on island stay! Our family definitely recommends this hotel! Great staff (they have a welcoming atmosphere), very clean and updated rooms, nice pool with a shaded lounge area (convenient and relaxing area for me to watch my children play in the pool), close to town, very open and airy grounds, beautiful landscape.
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Hotel on the water and waterfront park, 1 mile from town Large airy lobby with exceptionally friendly and helpful staff, 24-hour coffee/tea/kombucha (on tap!) and water, very comfortable pool with shaded seats and tables. Rooms are very comfortable and have different layouts; mine had small refrigerator and extra sink/cabinets but no kitchen supplies Clean, comfortable, quiet, daily maid service Liquid soap/shampoo instead of individually wrapped soaps All rooms face inner court; unless you have noisy neighbors, the only sounds you will hear are the frogs at night and early morning airplanes
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Date of stay: June 2022
Value
Location
Service
Helpful
Pool is charming. My poor review is due to our experience in the night. The people in the room above us started blaring music and shouting at each other after midnight. We asked the front desk for help. The guy called. The people turned down the music for fifteen minutes and then started up again. We again asked for help. He said he could only call because he could not leave his post. But then apparently he was able to speak to them in person because he called us at 1 a.m. to report that he had done so, thereby waking up the only one of our children who had been able to sleep through the rest of the chaos. No one could sleep after that. Really poor judgment.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Bring earplugs.
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Helpful
Fun weekend getaway for a football tournament. Clean comfortable room. Can’t wait to come back and stay at this beautiful property! The staff was friendly and check in was super easy. Thank you for having us!
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Date of stay: June 2022Trip type: Travelled with family
Helpful
SCP hotel is centrally located to all the sites and eateries in Hilo. The front desk and hotel service staff are friendly and helpful. The lobby is a great gathering place with computer access, coffee and water 24 hours a day. We were able to get a room with three beds which accommodated our family of 5. The pool offered a great place to rest and cool off from the hot and muggy Hilo summer day. The ice pond is located directly across the hotel, which is a popular swimming hole for locals. Parking was plentiful and free. Hotel is in walking distance from Popular Kens Pancake House and Ponds Restaurant.
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Date of stay: June 2022
Value
Location
Service
Helpful
I’m not exactly sure how to describe this hotel. And I am not sure if that’s good or bad ;) The pros- it’s a beautiful updated hotel with nice features and a trendy style. The employees were super accommodating, available and friendly. It’s near the water and close to the action in Hilo. We walked along the inlet in the bay and we saw sea turtles, people swimming, fishing, etc. They have paddle boards you can use and they create a really nice little oasis- within their property and some surrounding space. The cons- it’s a remodeled hotel and it’s definitely from a different era. The layout is not modern (my opinion) and the rooms lack some common amenities/conveniences - a roomy shower, a TV, breakfast, strong A/C. It’s close to the airport (which did not actually make it noisy from our room) and in a very industrial area. (I would not feel comfortable taking a stroll in the neighborhood) Although there is nice outdoor space close by, between the neighborhood and the vibe inside, it feels a bit off… But it was priced well and that made those “cons” almost expected. So… {shrug} We had a great 1 night stay- it felt like we got what we paid for. It really was an ascetically pleasing place to stay- so my best description is that it’s a 2 star hotel with a 4 star feel. If you’re good with that- this is the place for you!…
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Date of stay: May 2022Trip type: Travelled as a couple
Helpful
Overall, we respectfully the philosophy and goals of this hotel however it did fall short of our expectation somewhat. The reception area is great - nice lighting, furniture and water/coffee/tea available. Live music for happy hour on Friday was nice ... but you need to bring your own cocktail - the only bar service is in the adjoining restaurant. We were disappointed with the room and balcony. The entry way door is really your first impression to the room - and despite a new lock, it lacks lustre and looks dingy. The bathroom looks like a new paint job but otherwise, it has a feel of just paint on poor craft work or very old bath furnishings. The fridge in the room is useful but along with the older AC unit, with both running at night it felt like we were sleeping in an industrial park with the noise. First night we slept with ear plugs, and the second night turned both off and opened the windows. That might have been fine except the walls are very thing and we could hear the guest in the adjacent room talking on the phone and even bathroom activity; we had to resort to ear plugs again. Our door keys stopped working each day and had to be reset regularly. On a positive note, the staff are quite friendly and the location is great. It's within walking distance to some restaurants, the beach and the park. Again, we like what you are trying to do here, but some constructive feedback might help ... some little things do matter.…
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Date of stay: May 2022
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from Erica Hill, Guest Services / Front Office at SCP Hilo Hotel
Responded 1 week ago
Aloha, Thank you for taking the time to leave a review of your stay. We appreciate your kind words regarding our friendly staff and great location. However, we are very sorry to hear that your experience with us did not meet your expectations and appreciate your feedback as we always look for ways to improve. We hope to have the opportunity to welcome you back in the future. Take care, Erica
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PRICE RANGE
US$182 - US$288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilo seaside hotel
FORMERLY KNOWN AS
Hilo Seaside Hotel
LOCATION
United StatesHawaiiIsland of HawaiiHilo
NUMBER OF ROOMS
140
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Claim Your Listing Frequently Asked Questions about SCP Hilo Hotel
Which popular attractions are close to SCP Hilo Hotel?
Nearby attractions include Liliuokalani Gardens (0.4 km), Coconut Island (0.4 km), and Reeds Bay Beach Park (0.3 km).
What are some of the property amenities at SCP Hilo Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and free parking.
Which room amenities are available at SCP Hilo Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SCP Hilo Hotel?
Guests can enjoy an on-site restaurant and complimentary tea during their stay.
Is parking available at SCP Hilo Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to SCP Hilo Hotel?
Conveniently located restaurants include Sombat's Fresh Thai Cuisine, Ken's House of Pancakes, and Ponds.
Are there opportunities to exercise at SCP Hilo Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at SCP Hilo Hotel?
The staff speaks multiple languages, including English, Japanese, and Filipino.
Are there any historical sites close to SCP Hilo Hotel?
Many travellers enjoy visiting Kaipalaoa Landing (2.5 km).
Does SCP Hilo Hotel have any great views?
Yes, guests often enjoy the bay view available here.
Is SCP Hilo Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.