We had trouble finding the Motel because the sign light wasn't on. I had received a text message with our room number and lockbox code to get into our room. There was no lighting so used a mobile phone then a torch from out of our suitcase. The numbers were metal so reflected back which made it hard to know if we had put in the correct number. Lucky I had a phone number on the text message just in case we had any problems. The lady (Anita) was sorry that we had been given the wrong number. She called the security people who arrived shortly after she did. Anita then went out of her way by taking Mum, who is 83, to find something for our dinner. We had booked an Access room so extremely surprised to find a spa bath with a shower in it. The next day Mum sorted a room change with the cleaner when reception was not open. We were all happy with the room. The beds were all really comfortable. The view out to the swimming pool made it look inviting. Unfortunately, our room was not cleaned the next day. We were out from 9 until 1 pm by which time the cleaners had left. We stopped at reception on our way out after 3. She told my husband that the cleaners had been really busy and they didn't have time to do our room. We just wanted clean towels which seemed to be too much trouble for her. Upon getting back to our room at about 7 we noticed a large group of people using the swimming pool. We tried to go to sleep but the noise outside just kept getting louder. I ended up ringing Anita after midnight who surprisingly answered the phone and said she would send security around. I heard a man yell out for them to get out of the pool because there had been a complaint. The next morning Anita texted to apologise letting us know a staff member was staying at the Motel.…
My husband and I stayed here on our honeymoon trip to Paihia. The value for money is ok, I guess. But two single beds pushed together does not make a "king" (I've got a king bed and I never once fell into a crevasse in the middle of it) and open windows and a fan next to the TV is a very creative boast of "air-conditioning". But hey, the room was well cleaned so there's that.
A group of 9 of us booked in for 5 days, we paid and booked quite a long way ahead. When we arrived, our bookings were quite muddled! We found our allotted studio rooms were very close to the main road out of Paihia to Kerikeri and extremely noisy! We had to use ear plugs to sleep. However the beds were very comfortable and servicing excellent. I guess we got what we paid for as the room rate was quite cheap. If you do stay here, go for a room at the back of the motel complex.
Needed a reasonably priced one night stop en route home. This motel is tired. Needs renovation. 3 of the 4 gas hobs didn’t work, and due to a power outage in the night, there wasn’t any hot water in the morning. Staff very pleasant, offered another apartment to use for showering. We had a 4 bed spacious apartment, no bedside lamps though. Owners need to invest in upgrading to ensure future survival. Can walk into Paihia in around 20 mins with great views along the way over the Bay of Islands.
great place,we stayed for 5 nights,we had booked at aloha but that place is dirty and old,after 5 nights i got a refund and moved my wife,2 grandkids and myself to Te Tiriti,couldnt have been more pleased,.CLEAN,AND WELCOMING,had everything we needed,great facilities,extra friendly ,helpful staff,...a big shoutout to HANNAH,thanks for all your help and for going the extra mile for us,including getting us a great room rate,absolutly will recommend you guys to all and everyone,...happy new years and again,thanks a million