KC Grande Resort Koh Chang is lauded for its enviable beachfront location, close to local restaurants and shops, though overcrowding is sometimes a concern. The service is generally applauded for the staff's warmth and professionalism, despite occasional staffing issues. Guests find the rooms to be ample and tidy, yet some note the need for updates and repairs. While views on value are mixed, with some citing reasonable rates and others pointing out extra costs, the hotel's ambience is frequently described as inviting and perfect for a romantic getaway. Cleanliness is a strong suit, with meticulous rooms and facilities, although the availability of towels has been noted as a minor issue. The resort's amenities, including multiple pools and a varied breakfast, are consistently praised.