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Extended Stay America - Houston - Sugar Land

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Traveller (32)
Room & Suite (29)
Traveller (32)
Room & Suite (29)
Dining (2)
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent39%
  • Very good12%
  • Average9%
  • Poor14%
  • Terrible26%
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Pool
Fitness Centre with Gym / Workout Room
Wheelchair Access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Outdoor pool
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Room features
Kitchenette
Non-Smoking Rooms
Microwave
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Budget
HOTEL CLASS
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Location
Full view
42Car recommended
Grade: 42 out of 100
31Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Reviews (141)
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141 results
Traveller rating
54
17
13
20
37
Traveller type
Time of year
LanguageEnglish
54
17
13
20
37
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1 - 5 of 141 reviews
Reviewed 6 days ago

On my first night, just one complaint: The sheets were obviously not changed from the person before me. There were dirt, grass, long black hairs, and a giant dried saliva (?) spot on a pillowcase. (If it wasn't saliva, I don't want to know what...More

Thank amystarr
Response from 00esa, Manager at Extended Stay America - Houston - Sugar LandResponded 6 days ago

Please accept our sincere apologies for the unfortunate incident and regret that our associates weren’t able to handle the situation to your satisfaction. We assure you we are investigating the issues you mentioned and will discuss this with our team, so we handle any such...More

Hotel's Favourite
Reviewed 27 January 2018 via mobile

I highly recommend this hotel,the staff and management provide outstanding customer service. Very professional service at all times. Pet friendly! Great location! Grounds are kept clean and trash free. I love the kitchen and living area separated by a wall. Nice area for a laptop,and...More

Thank Karen A
Response from 00esa, Manager at Extended Stay America - Houston - Sugar LandResponded 27 January 2018

Karen, thanks for making Extended Stay America a part of your travel plans. We are glad to know your stay with us was enjoyable and that you were impressed with the top-notch service provided by our associates. We appreciate you recommending us and look forward...More

Reviewed 2 weeks ago

From the manger Terriko along with the rest of the staff are great and you can tell they take pride in their work and customer service.. I have lived here for three months and enjoy the clean room and being able to cook if I...More

Thank Maps64564577830
Response from 00esa, Manager at Extended Stay America - Houston - Sugar LandResponded 2 weeks ago

Thank you for the glowing review of Extended Stay America. We're thrilled to know you loved your well-appointed room and that the service provided by Terriko went a long way in making your stay a memorable one. On behalf of everyone here, we invite you...More

Reviewed 16 October 2018 via mobile

It was a great place to reconnect with each and every time we checked in with the rest of of the most important thing is that the only way to make a difference in their first year of operation of free speech and freedom of...More

Thank jimmyready
Response from 00esa, Manager at Extended Stay America - Houston - Sugar LandResponded 16 October 2018

Jimmy, thank you for your 5-star review. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you...More

Reviewed 8 August 2018

(a) Entire property had a very strong smoking smell. Very apparent in the lobby itself (b) the room that was given to me had sticky kitchen floor. not sure when it was ever cleaned last. literally it sticks. very unpleasant (c) the rest room doors...More

Thank araryes1
Response from 00esa, Manager at Extended Stay America - Houston - Sugar LandResponded 9 August 2018

Ara, we apologize that you experienced so many difficulties while you were here. It is disappointing to know we couldn't deliver you with a perfect stay. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to...More

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Room Tips
"Very safe with security at night."
Maps64564577830
2 weeks ago
Read review
"It's at cross of 90A and I69/59."
Chao1966
23 Jun 2018
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"Check your mattress!"
patr371
31 Mar 2018
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"Try upstairs rooms."
fariborzalik
18 Jan 2018
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PRICE RANGE
US$54 - US$71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay deluxe houston-sugar land hotel sugar landextended stay sugar landsugar land extended stay
LOCATION
United StatesTexasTexas Gulf CoastSugar Land
NUMBER OF ROOMS
145
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