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Courtyard Houston Sugar Land/Lake Pointe

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Traveller (22)
Room & Suite (14)
Videos (1)

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About

#6 of 10 hotels in Sugar Land
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Kids' meals
Snack bar
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Mid-range
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
45Reviews1Q+A7Room tips

Reviews
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Betty J wrote a review Feb 2024
1 contribution
This is my "go to" place to stay in Sugar Land. The location is convenient, and the rooms are functionally comfortable. Price varies, but is generally fair. The bistro has a limited selection, but everything I've had is remarkably good. Service is prompt and friendly. If they have it, I highly recommend the chicken piccata!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Great place to rewind and relax.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Heatherly, Owner at Courtyard Houston Sugar Land/Lake Pointe
Responded 4 weeks ago
Dear bettyj624, Thank you for choosing Courtyard Houston Sugar Land and sharing your review! We are happy to be your go-to hotel in the area, and we are so glad you enjoy staying with us. We look forward to seeing you again next time travel brings you to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert F wrote a review Jan 2024
1 contribution
Rooms are very nice and modern. Bar is one of the nicer Courtyard Marriot's I've been too (and I've seen a lot.) Staff couldn't been more friendly including Ray, Bridget and Nicholas. The seasonal specials are a great addition to the menu. Will stay there again
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Heatherly, Owner at Courtyard Houston Sugar Land/Lake Pointe
Responded 1 Feb 2024
Dear robertfD9099ZP, Thank you so much for taking the time to share this wonderful review! Our whole team was pleased to hear it in our daily meeting. At Courtyard Sugar Land/Lake Pointe we strive to give our guests an excellent experience with each stay, and we are happy to hear that you enjoyed yours. We hope to see you again next time travel brings you to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ROSEAUSTIN wrote a review Nov 2023
Austin, Texas232 contributions156 helpful votes
The hotel is quiet and not much traffic over the Thanksgiving holiday. However, housekeeping could have done better. A old dirty dried tissue and lollipop stick was left on the carpet. So do they vacuum or clean? The carpet is also stained. It should be cleaned better.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Heatherly, Owner at Courtyard Houston Sugar Land/Lake Pointe
Responded 27 Nov 2023
Guest, I am so sorry to hear about your complaints regarding housekeeping. Cleanliness is a key priority here, and I will be sure to share your feedback with higher management and housekeeping immediately. We always strive to provide the highest quality hospitality to all guests, and I am so sorry that we missed the mark with cleanliness. Again, we apologize. We appreciate you and your feedback and hope you had a great Thanksgiving holiday.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephen J C wrote a review Sept 2023
2 contributions
The folks down at the bar and coffee shop really made each morning a breeze! Were able to get a quick breakfast, fun night cap, and great service so easy and manageable for our family! We showed Friday PM, left Sunday AM and will be staying again, for sure!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Heatherly, Owner at Courtyard Houston Sugar Land/Lake Pointe
Responded 25 Sept 2023
Thank you very much for choosing Courtyard Houston Sugar Land/Lake Pointe! We are so happy to hear that you and your family enjoyed your time with us, and we look forward to seeing you again next time travel brings you to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jojo C wrote a review Jun 2023
1 contribution
The bistro staff were so helpful and the food came out amazing. Best burger and fries I’ve had in a very long time. Shout out to Bridgette and Ray for their amazing service. Loved coming here and will definitely come again.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Heatherly, Owner at Courtyard Houston Sugar Land/Lake Pointe
Responded 6 Jul 2023
Dear jojoc702, Thank you so much for staying with us at Courtyard Houston Sugar Land/Lake Pointe! We are so happy to hear that you enjoyed your stay and that Bridgette and Ray were able to make it amazing. I will be sure to pass on your kind words to them and the team. We are so happy to have the opportunity to show you hospitality in our unique way. We hope to see you again the next time you are in the area. Until then, stay safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christina A wrote a review Nov 2022
1 contribution
Awesome experience, great hospitality and clean hotel. I love the Cafe Bistro for the wonderful and tasty menu items. The Mgr. Raymond Arazo and attendant Cynthia are very attentive and professional. I highly recommend both breakfast and dinner dishes, very yummy!!!
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nicholas Cockrell, Guest Services / Front Office at Courtyard Houston Sugar Land/Lake Pointe
Responded 21 Nov 2022
Dear cristinaaW6629PH, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Nicholas Cockrell Front Desk Supervisor Courtyard Sugar Land-Lake Pointe nicholasc@immhotels.com 281-494-0555
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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arrestea wrote a review Nov 2022
Boston, Massachusetts14 contributions8 helpful votes
Pros: clean; free parking; nice large rooms with lots of space. Neutral: decor is purely functional, even sterile, but that's okay. This is a chain hotel. Cons: walls are paper thin; can hear person above you walking on ceiling; refrigerator is set to run on a timer for two hours at a time so every two hours you have to press a button or it will shut off. Front desk staff, a gentleman named Nick, left much to be desired. A black eye for this property.
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Date of stay: November 2022
Rooms
Cleanliness
Service
Room Tip: On the top floor you won't hear people stomping above through the paper-thin walls and ceilings
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nicholas Cockrell, Guest Services / Front Office at Courtyard Houston Sugar Land/Lake Pointe
Responded 14 Nov 2022
Dear arrestea, Thank you for taking the time to let us know about your experience while staying with us. Your recent experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Nicholas Cockrell Front Desk Supervisor Courtyard Sugar Land-Lake Pointe nicholasc@immhotels.com 281-494-0555
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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roadhound1 wrote a review Nov 2022
Huntsville, Alabama106 contributions129 helpful votes
We stayed here many times in Oct/Nov due to medical appts nearby. Nice big suites, clean and great Lake views. Perfect place for someone dealing with medical issues; calming to wake up to sunrise over lake, and walks; and restaurants within walking. Or get UberEats for delivery. Shuttle took me to appts., as needed, staff was very accommodating to us and provided friendly service. The young lady at bar was so friendly and became my buddy to just chat. She knew I couldn’t drink but made me non/alcohol drinks anyway to celebrate good news from medical appts. Cafe served good food and Starbucks. No breakfast buffet but still could order from cafe. One issue on last stay with room, but it was quickly taken care of. Highly recommend this motel if need rest, quiet and great place to walk and sit on patio enjoying views.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Matthew Santiago, Owner at Courtyard Houston Sugar Land/Lake Pointe
Responded 9 Nov 2022
Hello Roadhound1! Thank you for taking the time to leave us positive feedback. We really appreciate you choosing to stay with us and we are so glad that you had a comfortable stay during your time here in Sugar Land. We will pass your review along to the rest of the team. Safe Travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tim12345678910 wrote a review Jul 2022
Houston, Texas7 contributions2 helpful votes
Kudos to Mr Ray Arazo, Catering Chef and overall event customer service wizard. We had a small 20-30 person event catered on the Courtyard's patio area last Saturday evening. Ray's attention to detail, and his suggestions regarding how things might best be staged were nothing short of perfect. Our club will most certainly make this an annual event and I hope Ray and Melissa Garcia will be available to help us next year. Excellent service and highly recommend.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Matthew Santiago, Owner at Courtyard Houston Sugar Land/Lake Pointe
Responded 9 Nov 2022
Hi Tim! Thank you for leaving a positive review regarding your experience with us. We are happy that your event was successful and that all of your guests enjoyed their time with us. We do hope to see you all again the next year!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tony R wrote a review Jul 2022
1 contribution
Stayed there 3 nights in July for a business trip and the staff was amazing. Always greeted you when you entered the building and were very incredibly friendly at check in and check out. Jada was fantastic and always had a smile on her face. Can't wait to go back for my next trip.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Matthew Santiago, Owner at Courtyard Houston Sugar Land/Lake Pointe
Responded 9 Nov 2022
Hello! Thank you for taking the time to leave a review and for the kind words regarding our team member, Jada! We are glad you enjoyed your stay and we hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$227 - $296 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasTexas Gulf CoastSugar Land
NUMBER OF ROOMS
135
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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COURTYARD HOUSTON SUGAR LAND/LAKE POINTE - Hotel Reviews & Price Comparison (TX) - Tripadvisor

Frequently Asked Questions about Courtyard Houston Sugar Land/Lake Pointe
Which popular attractions are close to Courtyard Houston Sugar Land/Lake Pointe?
Nearby attractions include Sugar Land Town Square (0.8 km), Flying Saucer (0.8 km), and Pinot's Palette (0.9 km).
What are some of the property amenities at Courtyard Houston Sugar Land/Lake Pointe?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard Houston Sugar Land/Lake Pointe?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Houston Sugar Land/Lake Pointe?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Houston Sugar Land/Lake Pointe?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Courtyard Houston Sugar Land/Lake Pointe?
Conveniently located restaurants include Japaneiro's Sushi Bistro & Latin Grill, Perry's Steakhouse & Grille - Sugar Land, and Jupiter Pizza & Waffle Co..
Are there opportunities to exercise at Courtyard Houston Sugar Land/Lake Pointe?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard Houston Sugar Land/Lake Pointe?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Houston Sugar Land/Lake Pointe offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard Houston Sugar Land/Lake Pointe?
Many travellers enjoy visiting George Ranch Historical Park (13.5 km).
Is Courtyard Houston Sugar Land/Lake Pointe accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.