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Extended Stay America - Houston - Stafford

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Traveller (5)
Room & Suite (10)
Traveller (5)
Room & Suite (10)
Dining (2)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Pool
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Fitness Centre with Gym / Workout Room
Wheelchair Access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Outdoor pool
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
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Room features
Kitchenette
Non-Smoking Rooms
Microwave
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Quaint
Mid-range
HOTEL CLASS
Hotel links
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Location
Full view
41Car recommended
Grade: 41 out of 100
51Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Reviews & more
108Reviews
24Photos
1Q+A
22Room tips
Traveller rating
  • 38
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  • 11
  • 27
Time of year
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  • English
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I travelled with a couple and we were led to believe that we were booked in to a two room suite, meaning two separate rooms. Not so! One queen bed and a sleeper sofa. I ended up sharing a room with my brother. We also had a stopped up toilet, there was no maintenance on duty over
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Response from 00esa, Manager at Extended Stay America - Houston - Stafford
Responded 24 Oct 2018
Dan, thank you for the feedback about your stay at our hotel. We apologize for our staffing service not meeting your expectations. To make sure this does not happen again, we are actively working with our staff to improve our guest experience. We appreciate your comments as they will only help us improve, and we hope you all will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
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First thing I saw when I entered to that " superior suite room " was huge Texas size roache... omg. Very clearly not enough cleaning. every corners is piled of dusts. If I didn't stay 2 nights, I even didn't want to use bath room. Night shift auditor is very rude. no greeting,
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Response from 00esa, Manager at Extended Stay America - Houston - Stafford
Responded 24 Jul 2018
Thanks for choosing us. We offer our sincere apologies for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these issues from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
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The staff are wonderful, friendly, and helpful. The stay has been enjoyable for myself and my children. The environment is both safe and convenient. Walmart, Sam's, and several restaurants are within walking distance.
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Response from 00esa, Manager at Extended Stay America - Houston - Stafford
Responded 13 Jul 2018
Isaiah, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff and that our convenient location was perfect for your needs. Everyone from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you and your family back soon. Sincerely, Hotel Management
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Glad we found this place. Close to restaurants, stores, and entertainment. Nice, clean and safe place to stay. Comfortable beds reasonable rates, could stand to be little less, but over all affordable.
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Response from 00esa, Manager at Extended Stay America - Houston - Stafford
Responded 10 Jul 2018
Ronald, thanks for reviewing your stay at Extended Stay America. It is delightful to know you liked your well-appointed room and that our location was ideal for your needs. We hope our hotel will be your preferred choice the next time you visit Stafford. Sincerely, Hotel Management
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Awsome place close to so! Many! Things! To do! Management! A+!! Great! Staff! And manager! Was very helpful and attentive! Highly recommend staying at this place or any of there other locations ☺,I have been to many other hotels and had horrible service provided.
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Response from 00esa, Manager at Extended Stay America - Houston - Stafford
Responded 7 Jul 2018
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. Thanks again for recommending us to future guests, and we look forward to hosting you again soon. Sincerely, Hotel Management
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Photo provided by managementExtended Stay America - Houston - Stafford
Superior Studio - 1 King Bed
Photo provided by managementExtended Stay America - Houston - Stafford
Superior Studio - 1 King Bed
Photo provided by managementExtended Stay America - Houston - Stafford
Superior Studio - 1 King Bed
Photo provided by managementExtended Stay America - Houston - Stafford
Superior Studio - 2 Full Beds
Photo provided by managementExtended Stay America - Houston - Stafford
Fully Equipped Kitchens
Previous
12
"Hello, My name is Debora, my Helder is going to be hosted there on 30 April and I would like to know if you could receive a package until his arriving. Regards,"
"several sizes of rooms to accomidate every traveler"
"Contact mgmt here / they are helpful"
"ask the front desk for a room with a newer mattress"
"Room that we stayed is clean and with brand new appliances"
"Super super slow wifi"
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PRICE RANGE
US$63 - US$72 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay staffordstafford extended stayextended stay america stafford
LOCATION
United StatesTexasStafford
NUMBER OF ROOMS
80
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