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All reviews usb ports the rear entrance keurig coffee makers pancake machine quiet room modern hotel the breakfast area business trip nice stay visit gruene housekeeping staff checking in would definitely stay here again a great place to stay first floor coffee pot one night stay
Very new hotel, everything is clean and up to date. Rooms are clean and spacious, beds are comfortable and pillows are good size, which is always been pretty important to me. Breakfast was pretty good.
Date of stay: December 2018
Response from Dagmar G, General Manager at Holiday Inn Express & Suites New BraunfelsResponded 4 days ago
Thank you for staying with us, we hope to see you next time your in New Braunfels!
This is a newer HIE, apparently in a slightly different location, so keep a sharp eye and don't trust your GPS entirely. We had two very nice and very clean rooms, and the desk did everything to accommodate our special requests. As usual for HIE,...More
Stayed here while working nights. The front desk staff is very nice. They made sure my room was cleaned early enough because of having to sleep during the day. The room was big enough. The only thing I found wrong was that one of the...More
Date of stay: November 2018
Response from Dagmar G, General Manager at Holiday Inn Express & Suites New BraunfelsResponded 4 weeks ago
Thank you for staying with us, I will be sure to address this issue immediately. We hope to see you again next time your in New Braunfels!
Really everything was great until we got the bill. When I made the reservation a few weeks ago the quote was $149.00 for Thursday and Friday night. When I got the invoice Saturday the price for Friday night was $229.00 with tax the difference was...More
Date of stay: August 2018
1 Thank John B
Response from Dagmar G, General Manager at Holiday Inn Express & Suites New BraunfelsResponded 16 August 2018
Thank you for staying with us, we appreciate you as a guest and apologized that their was an issue with your bill. We hope you have a better experience next time your in NB!
On my recent business trip I stayed at this hotel as it was close to my clients office. The front desk clerk was really warm and welcoming. My room was great and spacious. There were plenty of AC and USB outlets for my electronics which...More
Date of stay: August 2018
Response from Dagmar G, General Manager at Holiday Inn Express & Suites New BraunfelsResponded 10 August 2018
Thank your for staying with us. We appreciate your review! We hope to see you next time your in the area!