We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews waffles room was clean king suite nice stay front desk staff would stay here again off the highway convenient location stayed one night easy access free breakfast very nice hotel hill country the river water park bw motel
This was number 1 in all areas. Room was spacious, handicap shower was great, bed very comfortable. The staff was very friendly and accommodating. Breakfast had numerous choices. Will always stay here when through area.
Rooms are very spacious and service is the best. Loved the free made to order breakfast and the evening managers special each evening. (Free Drinks) Attended a convention but would definitely stay for pleasure. Outlet malls (Texas Greatest) just a few feet down the road.
One night stay - very nice suite; extremely clean
Bed quite comfortable—————-
Nice selection for breakfast————
Front desk employees were friendly——-
Quick checkin and check out——-
Would definitely stay again!!!!
Staff oblivious to concept of legitimate compensation for lack of sleep from alarm, gave us a bottle of water! Price was very high for quality of room. $150 plus tax. Quality of rooms very average. No explanation for fire alarm in whole hotel at 4am.More
Date of stay: November 2018
Thank Laura P
Response from Best W, Manager at Best Western Inn & SuitesResponded 8 November 2018
Thank You, for staying with us at the Best Western Inn & Suites in New Braunfels, TX. We do apologize for the inconvenience of the false alarm, going off in the early morning. Our staff determined that it was a false alarm and followed the...More
Looking for a nice place to rest at night during the US Gran Prix ? Or any other time you need a comfort stay? This BW hotel is very convenient, and very comfortable. The entire Staff works very hard to make yours, my stay, very...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
The Best Western Inn & Suites of New Braunfels, TX. Has recently finished an extensive renovation process and now has all the comforts of home. All rooms have micro-fridges, large flat screen TVs, as well as …Moremassaging shower heads. As if that wasn't enough, we are now also serving a hot breakfast, with eggs, meats, etc. Come see what all the excitement is about at the NEW Best Western Inn & Suites. Come stay with people who care. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Susanna P | Reviewed this property |
The hotel is older style with outside rooms where the room entrance is right where you park your car. Executive queen is inside. We had a standard room which was comfortable and clean with plenty of space. Seems like they... More
The hotel is older style with outside rooms where the room entrance is right where you park your car. Executive queen is inside. We had a standard room which was comfortable and clean with plenty of space. Seems like they have a few tradespeople stay there who were grilling out front of their room. Seemed kind of odd but they were nice and didn't bother anyone.