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Travelodge by Wyndham New Braunfels

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Traveller (20)
Room & Suite (6)
Dining (5)
Overview
  • Excellent4%
  • Very good11%
  • Average9%
  • Poor28%
  • Terrible48%
  • 21 Aug 2018
    “Not clean”
  • 22 Aug 2018
    “Terrible stay and even worse employee”
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375 Hwy 46 South, New Braunfels, TX 78130 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
1.5 Star accommodation
Additional information
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Offers from Travelodge by Wyndham New Braunfels
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (74)
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1 - 5 of 70 reviews
Reviewed 22 August 2018

There was no WiFi that worked, when I called and talked to Sam he said he would fix it, he did not, I had to walk over to the next hotel to use their WiFi for over 4 hours. When telling this to Sam he...More

Review collected in partnership with this hotel
Thank Taylor S
Response from Nerissa M, Guest Relations Manager at Travelodge by Wyndham New BraunfelsResponded 31 August 2018

Taylor S, Thank you for taking the time to share your feedback. We apologize to know that you were not satisfied with the internet during your stay. Also, we are sorry for the disappointing service you received from our staff at that time. Our team...More

Reviewed 22 August 2018

I Will not return. The blanket and sheets had stains, there were burn marks on the walls and the hotel is overpriced. When I asked for a new blanket I was given a much lighter one and it was not offered to change my sheets....More

Review collected in partnership with this hotel
Thank Parmstrong516
Response from Nerissa M, Guest Relations Manager at Travelodge by Wyndham New BraunfelsResponded 31 August 2018

Dear Parmstrong516, Thank you so much for taking the time to leave such a thorough and insightful review regarding the blanket, sheets and suggestions to improve the experience for our valued guests in the future. Your comments and suggestions will help us to recognize our...More

Reviewed 19 July 2018

Very nice staff the bathroom in my room was dirty there was hair in the shower and all over the shower wall they need to take more time cleaning and the maid knocked on the door at 10 am told us check outt time was...More

Review collected in partnership with this hotel
Thank lscamm516128
Response from Nerissa M, Guest Relations Manager at Travelodge by Wyndham New BraunfelsResponded 31 August 2018

lscamm516128, Thank you for rating your recent experience at our hotel. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback are certainly going to be taken into...More

Reviewed 16 July 2018 via mobile

I was scheduled to stay here but after looking over the property, I quickly cancelled. The few photos of the place online posted by the hotel show river front and nice rooms. Not the case. Run down, dirty, and a bit scary.More

Thank Hogiepaw
Response from Nerissa M, Guest Relations Manager at Travelodge by Wyndham New BraunfelsResponded 31 August 2018

Hogiepaw, We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that each guest...More

Reviewed 22 May 2018 via mobile

I should have know better when I called to book the room. But I decided to still book because it was last minute. So rude! So unprofessional! The front desk agent even got loud with me only because I couldn’t understand what he was saying....More

1  Thank Just Jessy's W
Response from Nerissa M, Guest Relations Manager at Travelodge by Wyndham New BraunfelsResponded 31 August 2018

Just Jessy's W, We are apologizing for the rudeness that our staff showed during your stay with us. We do not tolerate such kind of behavior from any of our staff and management.You are welcome to contact us at the Hotel, should you have any...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
55
Price range
US$55 - US$112 (Based on Average Rates for a Standard Room)
Formerly known as
Americas Best Value Inn & Suites
Location
United States > Texas > New Braunfels
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
55
Price range
US$55 - US$112 (Based on Average Rates for a Standard Room)
Formerly known as
Americas Best Value Inn & Suites
Location
United States > Texas > New Braunfels
Photos
Traveller (20)
Room & Suite (6)
Dining (5)
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Questions & Answers
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Room Tips
"wifi not working."
dianec333
31 Mar 2017
Read review
"Make sure you specify "non-smoking" room if that's what you prefer."
jen850
24 Oct 2016
Read review
"Highly not recommended"
jayl94
26 Jul 2015
Read review
"Book in advance to get a better rate"
lisacW9861ZO
7 Jul 2015
Read review
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