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A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa ...Morerelaxation with thalassotherapy and perfect tranquility. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
All reviewsplunge poolpianist playingmare nostrum resortmediterranean hotelthe hard rock cafeon arrivalsea viewsister hotelglass of champagnebreakfast was amazinglovely hoteltop floorbed and breakfast basischocolate fountainsuperior roomgala dinnersafari centre
Even though we were lucky enough to have a free up grade to a sea view, the hotel made it clear, for the second time this yr, that they class holiday makers who book with the hotel direct as ‘ loyal customers ‘ even though...More
Travelled as a family of 6, four adults and 2 children..Stayed at the Marenostrum resort Cleopatra palace for 2 weeks. We had an adjoining family rooms and it was perfect.
Rooms were good sized, alittle dated but clean and very quiet.
Restaurant was lovely, breakfast...More
2 Thank Lynne R
Response from Alejandro C, General Manager at Cleopatra Palace HotelResponded 3 weeks ago
Dear Lynne R,
Thank you very much for taking the time to write and post such a positive and detailed review on your recent holidays at Mare Nostrum Resort. I am truly happy to know of your satisfaction with most aspects of our service and...More
This is about our 12th visit. We booked a room with a plunge pool as always in September asked for the same room as we had last year and was pleased this was given. All staff through the hotel were very polite Curtious and helpful....More
This was our second visit to the cleopatra, the standard room with DBB 5yr ago was a bit tired looking with the navy blue painted furniture & poor evening food choices.
This time I booked B&B only & superior room with plunge pool & sun...More
Hotel is in a fantastic location for bars, restaurants, beach on the doorstep . Beautifully decorated we had a plunge pool on our terrace which was great. The breakfast Buffett had a good variety but the hot food was cold most mornings. For a 4*...More
I don’t believe contacting the hotel to request ocean view will get you it, as it’s specifically listed on their website as a higher priced room. There is ‘double plunge pool room’ and ‘double ocean view plunge pool room... More
I don’t believe contacting the hotel to request ocean view will get you it, as it’s specifically listed on their website as a higher priced room. There is ‘double plunge pool room’ and ‘double ocean view plunge pool room’. They are very good if you want morning sun, afternoon sun etc, but they would expect you to book accordingly.
Response from Alejandro C | Property representative |
Dear Babita S, I suggest you to contact with our sales department ( which you can do through our web page if you wish) and they will give you all the information you need about your booking. Also, if you wish to make any... More
Dear Babita S, I suggest you to contact with our sales department ( which you can do through our web page if you wish) and they will give you all the information you need about your booking. Also, if you wish to make any changes or requests, they will be glad to assist you.
Tripadvisor does not allow us to give our web site details here, but you can easily find it in internet just looking for Mare Nostrum Resort.
Also you can send us a message through our facebook page.