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Cleopatra Palace Hotel

Traveller (2114)
360
Panoramas (37)
Pool & Beach (257)
Certificate of Excellence
Overview
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Avenida De Las Americas Playa del Camison, 38660 Playa de las Americas, Arona, Tenerife Spain See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Additional information
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,475)
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2,640 results
Traveller rating
1,406
829
273
78
54
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LanguageEnglish
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1,406
829
273
78
54
Show reviews that mention
All reviews plunge pool pianist playing the hard rock cafe mare nostrum resort mediterranean hotel on arrival sea view sister hotel glass of champagne breakfast was amazing top floor lovely hotel superior room bed and breakfast basis chocolate fountain gala dinner safari centre
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1 - 5 of 2,640 reviews
Reviewed 2 days ago

My wife and i spent christmas at this hotel, although it was billed as a 5 star it fell slightly short,however it was spotlessly clean,and the service, and food was impecable, so much choice for breakfast, and just as much choice for dinner. There was...More

Date of stay: December 2018
Thank pagett2017
Response from Alejandro C, Director General at Cleopatra Palace HotelResponded yesterday

Dear Pagett2017, Thank you very much for your nice comments. I’m happy to know that you have enjoyed Christmas. Comments like this, give us the energy to continue working hard on all the improvements to show all our guest in future visits. I will transmit...More

Hotel's Favourite
Reviewed 15 September 2018 via mobile

We booked on the spot because of previous misfortune of another hotel. And we had a fantastic stay. Everything was just perfect. Hotel was having a “bye bye summer” annual party the next evening so we got very lucky to take part in. A gorgeous...More

Date of stay: September 2018
2  Thank lithua
Response from Alejandro C, General Manager at Cleopatra Palace HotelResponded 19 September 2018

Dear Lithua, Thank you so much for an amazing five-star review! We are delighted to know you had such an enjoyable experience at our Hotel. Thank you as well for your kind words about our staff and for highlighting their efficient work and positive attitude....More

Reviewed 3 days ago via mobile

Since our first visit and stay at the Cleopatra, we would not think of staying anywhere else. From a purely personal view, it is a stone throw away from the beach, or bench to sit and enjoy the sights and sounds of the famous promenade...More

Date of stay: January 2019
Thank BurghBabes
Response from Alejandro C, Director General at Cleopatra Palace HotelResponded 2 days ago

Dear BurghBabes, Let me thank you very specially for taking the time to write such a long review and for sharing your satisfaction with us here on TripAdvisor. I´m very pleased to know that you have enjoyed most of our services and staff attention. I...More

Reviewed 5 days ago via mobile

The communal areas in this hotel are truly beautiful! The pool area is lovely and the spa is also great. The rooms however are quite outdated. The buffet is also disappointing. I would recommend eating in the sister hotel if you are able to as...More

Date of stay: October 2018
Thank WW1994
Response from Alejandro C, Director General at Cleopatra Palace HotelResponded 5 days ago

Dear Guest, Thank you very much for posting your impressions about your stay with us. I am sorry to know that you have felt disappointed by the standard of our buffet. We can only say goodbye hoping to have the chance to welcome you again...More

Reviewed 6 days ago

Excellent Service throughout Hotel much nicer than in brochures Lovely big beds which were very comfortable The breakfast was first class with just about everything you could possibly want including champagne every morning. No problems getting a sunbed (we went Christmas) and it’s great having...More

Review collected in partnership with Jet2holidays
Date of stay: December 2018
1  Thank CHRISTINA H
Response from Alejandro C, Director General at Cleopatra Palace HotelResponded 5 days ago

Dear Christina H., Thank you very much for your detailed and positive report. I´m very pleased to know that our breakfast, staff and location have surpassed your expectations. We will be happy to welcome you again in November. Do not hesitate to check our best...More

View more reviews
About
Description
A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa More relaxation with thalassotherapy and perfect tranquility. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
On the Beach
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
On the Beach
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
431
Price range
US$130 - US$215 (Based on Average Rates for a Standard Room)
Also Known As
Cleopatra Hotel Tenerife
,
Hotel Cleopatra Palace
,
Cleopatra Palace Tenerife
Location
Spain > Canary Islands > Tenerife > Arona > Playa de las Americas
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
On the Beach
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
431
Price range
US$130 - US$215 (Based on Average Rates for a Standard Room)
Also Known As
Cleopatra Hotel Tenerife
,
Hotel Cleopatra Palace
,
Cleopatra Palace Tenerife
Location
Spain > Canary Islands > Tenerife > Arona > Playa de las Americas
Photos
Traveller (2,114)
Room & Suite (533)
Pool & Beach (257)
Dining (158)
Amenities (84)
Family and Play Areas (9)
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Questions & Answers
Ask a question
tuckerm2014
18 January 2019|
AnswerShow all 6 answers
Response from Alejandro C | Property representative |
Dear Tucker M. There are 2 bars: Bar Hall 17.00 h. a 24:00 h. and Snack bar piscina 10:30 h. 18:30 h. You can also go to the other bars that are in the Resort. Best Regards.
0
Votes
Google Translation
bettyc278
13 January 2019|
AnswerShow all 7 answers
Response from Alejandro C | Property representative |
Dear Betty C. Yes, you can upgrade if a room is available at the recepcion. Now you can contact directly with the hotel sending an e-mail or through our web site with the preference, but this request is subjected by hotel... More
1
Vote
Google Translation
bettyc278
13 January 2019|
AnswerShow all 7 answers
Response from Alejandro C | Property representative |
Dear Betty C., Not all the rooms. You must request it in your booking. Best regards.
1
Vote
Google Translation
Room Tips
"If you like the sun on your balcony in the evening make sure you ask for those rooms"
I8535EHchristinah
6 days ago
Read review
"E mail hotel stating your requirements -quiet =sunny balcony etc"
720ds
1 week ago
Read review
"Sea view will make up for some of the shabbyness"
GaryTravelsalot
1 week ago
Read review
"Plunge pool double with sea view on top floor is amazing."
378alisonb
2 weeks ago
Read review
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