We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Hotel Stuttgart Gerlingen

277 reviews
Save
Traveller (70)
Room & Suite (30)
Dining (14)
Overview
  • Excellent28%
  • Very good42%
  • Average22%
  • Poor7%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (277)Write a Review
Filter reviews
64 results
Traveller rating
15
22
20
6
1
Traveller type
Time of year
LanguageEnglish
More languages
15
22
20
6
1
Show reviews that mention
All reviewscomfortable hotelpublic transportu bahn stationmain stationwalking distancestuttgartinternettrainrenovationeuros
FilterEnglish
Updating list...
1 - 5 of 64 reviews
Reviewed 3 January 2018

Comfortable Hotel for overnight stay. Lady behind reception wore many hats, reception, bar, room service etc. She was efficient, friendly and helpful. Room was nice and clean and bed comfortable. Only issue was position of room which was on the lift lobby at the front...More

Review collected in partnership with Accorhotels.com
Thank Cdobson1
Response from 7563-GM, Qualitätsmanagement at Mercure Hotel Stuttgart GerlingenResponded 5 January 2018

Dear Mr. Dobson, thank you very much for taking some time out of your day to leave a review with us! We are happy to see you highlighting the friendliness of our staff and, on a more personal note, I'd also like to thank you...More

Reviewed 19 December 2017 via mobile

Arrived after a long journey and was met with a helpful staff who had me in my room in no time. I took the public transport to work each day and had no problems. The restaurant staff were also very nice.More

Thank seeyouinthesun
Response from 7563-GM, Qualitätsmanagement at Mercure Hotel Stuttgart GerlingenResponded 21 December 2017

Dear seeyouinthesun, thank you for taking the time to share your impressions with us. We are happy to see you satisfied with our service and would like to thank you for complimenting the staff's friendliness which is a compliment we have immediately shared with the...More

A TripAdvisor Member
1
Reviewed 28 September 2017

Visited the Oktoberfest in Stuttgart's Wasen district and used this hotel as it was easily accessible using the U-Bahn (27 mins from the Hauptbahnhof) and gave us a more peaceful environment away from the hubbub of the city centre. The only negative was the incredibly...More

Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
Response from 7563-GM, Empfangsmitarbeiterin at Mercure Hotel Stuttgart GerlingenResponded 14 October 2017

Dear guest, thank you very much for taking your time to share your impressions with us. We are glad to see you enjoying the stay in our hotel and look forward to seeing you again sometime soon. Kind regards, Laura Brosing - quality management.

Reviewed 8 September 2017

Rooms, beds and bathroom were absolutely fine. I was a bit surprised though to find out there was no airco in the room. So it was rather hot and we did not sleep all that well. Breakfast super! All staff was very friendly and helpfull.

Review collected in partnership with Accorhotels.com
Thank CGEreis
Response from 7563-GM, Quality management at Mercure Hotel Stuttgart GerlingenResponded 9 September 2017

Dear guest, thank you for your feedback. at your booking you have certainly overlooked that we have no air conditioning in our hotel. Many thanks for your nice praise for our staff. See you the next time, Katharina Flienert - Qualitätsmanagement

Reviewed 3 September 2017

I would have expected a bit more for the acclaimed “4-Star” rating: The nice and functional furniture is basic. There is no enclosed cloth cabinet for hanging cloth. The bathroom is very small (reminds me a bit of my trips in a motor home). Positive...More

Review collected in partnership with Accorhotels.com
Thank Globetrotter0053
Response from 7563-GM, Quality management at Mercure Hotel Stuttgart GerlingenResponded 9 September 2017

Dear guest, thank you for your feedback. I apologize for the inconvenience. Our renovations will soon be over. I hope, to welcome you again soon. then you can look at the result. I'm sure we can convince you. We wish you a good time, Katharina...More

View more reviews
PreviousNext
12345613
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Shuttle Bus Service
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$87 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$87 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (70)
Room & Suite (30)
Dining (14)
Business Centre & Event Rooms (10)
Questions & Answers
Get quick answers from Mercure Hotel Stuttgart Gerlingen staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"Away form the casino pub and with AC, if they have one."
Read review
"Location means no issues"
Read review
"No rooms with a conditioned air for good rest."
Read review
"hotel is next to mainstreet and tramway"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing