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Checkin La Princesa
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About
3.5
#4 of 8 hotels in AlcorconLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Banquet room
Baggage storage
Concierge
Street parking
Wifi
Coffee shop
Restaurant
Breakfast available
Meeting rooms
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Minibar
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Private bathrooms
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Location
Carretera M-506, Km 9, 28921 Alcorcon Spain
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 41 out of 100
41
24 Restaurants
within 1 kilometer
202Reviews8Q+A3Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Detailed Reviews
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The experience could have been better: We found the reception staff unfriendly. The room did not smell too good, apparently it was clean but it smelled of sweat and tobacco from other guests. We found the curtains very dirty, and there was no toilet brush. Both buffet and à la carte breakfasts are very expensive, in relation to quality and quantity, especially when there are not many alternatives nearby. Very expensive indoor parking too.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: No merece la pena contratar con desayuno.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nothing bad, nothing exceptional. Maybe that's why there were free rooms, even though all the hotels in Madrid were full.
Pillows too thick, reception from an unfriendly employee. €20 per night for a 2 kg dog is called unjust enrichment.
Pillows too thick, reception from an unfriendly employee. €20 per night for a 2 kg dog is called unjust enrichment.
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Non-existent restaurant service Good accommodation. Good room service. Catering service for lunch or dinner is non-existent or far below what was expected. Food nothing special. Good rooms. Welcoming
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Date of stay: December 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Fraca oferta de restauração.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have celebrated our daughter's communion and the experience has been unbeatable.
The food was delicious, we started with a very delicious cocktail on the terrace and the menu afterwards was perfect, top quality meat and fish and cooked with care, they allowed us variations in the menu to cater to all our tastes and all the guests enjoyed it. charm. The facilities are beautiful and well maintained, although there were not many of us, we had a lounge exclusively for ourselves and that is undoubtedly wonderful, we also had a very pleasant terrace at our disposal where we enjoyed the entire afternoon.
Jade, the person who attended to us and helped us with all the details of the organization, is without a doubt a great professional, her work was impeccable, she listened to each of our needs and requests and did everything possible to assist us, she was available at all times. moment and was very kind, she is a great professional who takes care of all the details and truly cares about her clients.
The rest of the staff was also unbeatable, attentive, friendly and attentive to every detail, they made it a perfect day for us and our family.
In short, a highly recommended place, we would repeat without a doubt.
The food was delicious, we started with a very delicious cocktail on the terrace and the menu afterwards was perfect, top quality meat and fish and cooked with care, they allowed us variations in the menu to cater to all our tastes and all the guests enjoyed it. charm. The facilities are beautiful and well maintained, although there were not many of us, we had a lounge exclusively for ourselves and that is undoubtedly wonderful, we also had a very pleasant terrace at our disposal where we enjoyed the entire afternoon.
Jade, the person who attended to us and helped us with all the details of the organization, is without a doubt a great professional, her work was impeccable, she listened to each of our needs and requests and did everything possible to assist us, she was available at all times. moment and was very kind, she is a great professional who takes care of all the details and truly cares about her clients.
The rest of the staff was also unbeatable, attentive, friendly and attentive to every detail, they made it a perfect day for us and our family.
In short, a highly recommended place, we would repeat without a doubt.
Read more
Date of stay: May 2024Trip type: Travelled with family
Value
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The worst expérience i have ever had ni à hôtel. Indeed it is not an hotel. No service. My room had a problèm suddenly in the evening With a big noise due to a heat machine failure. It was just totally impossible to sleep ! In a hôtel !
Thé staff only answered they could not do anything.
It was so cold and no heat
No hot water in the room
At 1 o clock in the morning they suggest to change of room but no help! With all the luggage stuff in the room and i had an appointement in the morning !
I stayed 3 nights, and they made the room the first day but not the second day !
They did not offre me anything! I had to pay everything.
For me it is theft !
And the receptionist ( a woman) was more eager to cut me off saying they could not do anything than to listen to me. No empathy, no kindness, but only contempt and lies.
Unacceptable !
We were a group of 8 adults and everone Saïd that worse service it can not exist.
Thé staff only answered they could not do anything.
It was so cold and no heat
No hot water in the room
At 1 o clock in the morning they suggest to change of room but no help! With all the luggage stuff in the room and i had an appointement in the morning !
I stayed 3 nights, and they made the room the first day but not the second day !
They did not offre me anything! I had to pay everything.
For me it is theft !
And the receptionist ( a woman) was more eager to cut me off saying they could not do anything than to listen to me. No empathy, no kindness, but only contempt and lies.
Unacceptable !
We were a group of 8 adults and everone Saïd that worse service it can not exist.
Read more
Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sercotel La Princesa, Other at Checkin La Princesa
Responded 30 Nov 2023
Dear guest, Thank you for sharing your feedback wih us. We are so sorry for the inconvenience that you have suffered and we take note of your indications. We hope see you again Regards, Guest Experience Sercotel La Princesa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very happy as always. I always go to the same hotel three or four times a year and the cleanliness and professionalism of the employees is unsurpassed. I want to emphasize a reception employee named María José and to whom I will be eternally grateful because she is always accommodating and attentive. All the best
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Date of stay: January 2024Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Badly located hotel. Careless appearance. Room flooring deteriorated due to humidity. Old and battered furniture. Musty smell in the room. They are allowed to ask the client for a debit or credit card as "insurance for misuse of items in the room."
The room could not have a worse appearance and image.
The room could not have a worse appearance and image.
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay there was spectacular, everything was very clean and a very cozy atmosphere. The receptionist, María José, very friendly and decisive and the cafeteria waitress, Rebeca, super charming, fast and efficient, made me leave breakfast every day with a smile. They also allow pets, I loved Sercotel La Princesa, I recommend it 100%.
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Date of stay: February 2024Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The treatment received by the hotel receptionist, a certain Maria José, has been regrettable. He wanted to justify an advance payment that his own hotel considered unnecessary. Without taking data protection into account, it tells me that my entire family, staying at the hotel to attend a wedding, has paid less and that is why I had to pay at the beginning of my stay, not throughout it, as This is what my reservation specified. It was very unpleasant. I will not come back.
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Date of stay: April 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We enjoyed a family event with everything perfectly organized. Everything turned out great. In my experience it is one of the best in the area since every year we go to different places and from now on I know where to go. Special mention to Jade, super nice and detailed.
Greetings
Greetings
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Esta justo a la entrada de Móstoles por la m50, a 10-15 min andando del centro. No te lo puedo asegurar pero yo creo que no admiten animales
Sí claro por supuesto que puedes preparar la habitación como tu quieras de echo yo ya lo e echo varias veces y no te van a poner ninguna pega en recepción.
FORMERLY KNOWN AS
Hotel La Princesa
LOCATION
SpainCommunity of MadridAlcorcon
NUMBER OF ROOMS
76
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Checkin La Princesa
Which popular attractions are close to Checkin La Princesa?
Nearby attractions include Reversum (1.1 km), Queen (0.9 km), and La Taberna del Minotauro (1.1 km).
What are some of the property amenities at Checkin La Princesa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Checkin La Princesa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Checkin La Princesa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Checkin La Princesa?
Yes, paid private parking on-site and street parking are available to guests.
What are some restaurants close to Checkin La Princesa?
Conveniently located restaurants include Oskar Burger, Il Tiramisu, and Bar Zabeska.
Are any cleaning services offered at Checkin La Princesa?
Yes, dry cleaning and laundry service are offered to guests.
Does Checkin La Princesa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Checkin La Princesa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Checkin La Princesa?
Many travellers enjoy visiting Royal Palace of Madrid (15.2 km), Plaza Mayor (15.5 km), and Museo Cerralbo (15.6 km).
Is Checkin La Princesa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.