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I arrived and was asked not just for my passport but for my wife’s as well! When I asked why the receptionist needed both passports, I was told very tersely” because I said so”.
When quizzed about this, she said it was the law in...More
3 Thank John-Suffolk_England
Response from campanilealcala, Gerente at Campanile Madrid Alcala de HenaresResponded 1 April 2015
We have read your review. May I suggest you to contact me by email email@example.com in order to answer you as soon as possible.
Cristina Gómez - General Manager
During a recent business trip I spent one night in this hotel which was on my list since long and was positively impressed .
The hotel is in Alcala's most western part , in a the recently built/renovated neighborhood of La Garena , it is...More
Response from campanilealcala, Manager at Campanile Madrid Alcala de HenaresResponded 31 March 2015
Thank you for sharing with us your experience in our hotel. Our guest´s experience help us to improve and make sure our clients are satisfied with the relation quality-price. Our bedding was recently changed for our guests´ comfort. We are glad you appreciated...More
Excellent location for motorway. We always use this hotel en route from France to the south of Spain. This time we had to stay an extra 3 nights while our car was repaired in Madrid. The garage had no English and we have no Spanish...More
Response from campanilealcala, Manager at Campanile Madrid Alcala de HenaresResponded 23 March 2015
Thanks very much for sharing your experience with us. Our team likes to go the extra mile with clients and we thank you for sharing the name of the person that helped you with us. We hope to see you soon in Alcalá....More
Stayed here for three nights for a business trip.
Hotel is an OK average business hotels. If you are considering Ibis Campanile is a good alternative in the same class.
The rooms are fairly spacious and clean. However floors was a little cold and walls...More
1 Thank S2836WMchristianb
Response from campanilealcala, Manager at Campanile Madrid Alcala de HenaresResponded 22 January 2015
Thank you for sharing with us your experience at our hotel. We have taken note of your comments to improve our hotel. We are delighted to inform you that we have changed our breakfast buffet this week to meet our guest´s expectations. We hope to...More
Very basic hotel but it is clean and the rooms are big. Service is good and the staff are warm and friendly. It is located by nearby train station which is 40 min trip into central Madrid. For the price you pay you get a...More