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All reviews great hotel front desk friendly faces hi express i highly recommend this hotel nice night our room was cleaned rooms are spacious and clean hot coffee early check rewards program the entire hotel sales manager the entire staff night manager breakfast bar excellent stay
There were a couple of people who went above and beyond to make my stay excellent. In the kitchen Rory Davis was great. He took pride in what he was doing and took care of us! Thank you Rory. Great Job!
Also, Johnathan Walker was...More
We had a really hard time finding the hotel and finally called. If you put the address on their site into your GPS, you may not make it. It's on FM 1960, but at that point it's called Cypress Creek Parkway. We finally made it,...More
We were traveling and checked in late, Johnathon was very friendly and accommodating!! Helped out with the rewards program. The rooms are spacious and clean. Very friendly staff and service. Good location in Humble. Would recommend!
Date of stay: July 2018
Response from 216christina, Manager at Holiday Inn Express & Suites AtascocitaResponded 12 September 2018
Thank you very much for staying with us and also for taking the time to leave us your nice feedback. We are happy to see that you appreciated Jonathan and liked our hotel.
I travel 3 to 4 weeks out of each month so I stay in hotels most of my life. This location is clean and all the staff were so friendly I would highly recommend it to everyone. See Melanie Johnson at the front desk.More
Date of stay: August 2018
Thank Adam Y
Response from 216christina, Manager at Holiday Inn Express & Suites AtascocitaResponded 11 August 2018
Dear Adam Y,
Thank you for staying with us and for taking the time to give us your feedback. It is always great to hear that you were satisfied with our services and Melanie for sure appreciates your nice comment.
It is easy to overlook the fine print about the shuttle. Not only does it not operate before 09:00, it has to he booked 24 hours in advance. This information can be found on their web site, but it is not immediately obvious that the...More
Date of stay: July 2018
Response from eraschle, General Manager at Holiday Inn Express & Suites AtascocitaResponded 11 August 2018
Sorry for the shuttle issue! Indeed we are only 14 miles from the airport, but due to the many hotels closer to the airport we actually are a relatively far out airport hotel. So we do have a shuttle, but do not operate...More