Ramada by Wyndham Houston Intercontinental Airport East
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Ramada by Wyndham Houston Intercontinental Airport East
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
3.0
#38 of 41 hotels in Humble
Location
Cleanliness
Service
Value
Our Ramada Houston Intercontinental Airport East hotel near downtown Houston offers all the conveniences you expect for smooth travels through Texas. With comfortable, convenient amenities, our hotel is the perfect choice for business and leisure travelers alike. Please come and visit our Hotel which is now offering 43" LED Flat screens in all rooms, HD Channels, that include Microwaves & Mini Fridges. We are conveniently located only 1 mile from airport and only 3 miles from Humble, and 15 miles from Downtown Houston. We have Free Airport Shuttle, Restaurant that serves Breaks, Lunch, & Dinner, We also have a full Bar upstairs. Relax in the sun in our 60,000 gallon pool.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish
Location
6115 Will Clayton Pkwy, Humble, TX 77338-8127
Ramada by Wyndham Houston Intercontinental Airport East
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
This summary was created by AI, based on recent reviews.
Powered by AI
At the Ramada by Wyndham Houston Intercontinental Airport East, guest opinions are divided. A number of travelers commend the service and find the hotel to offer good value, highlighting the delicious food and convenient amenities, including a gym and pool. However, some guests have faced challenges with shuttle service delays and felt that the staff could be unhelpful at times.
The hotel's cleanliness and atmosphere receive mixed reviews, with noise and maintenance issues being a concern for some. Additionally, the rooms often draw criticism for odors and lack of cleanliness.
Atmosphere
Uninviting
Rooms
Neglected
Value
Mixed
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
We stayed here for one night during a layover flight. The hotel was a 10 min drive from the airport, it offered breakfast and the bedroom was clean and comfortable. We had to ask for a late check out because our flight was leaving later at night, and they promptly accommodated our last minute request. I’d definitely consider booking a room if I’m traveling through Houston again.
Read more
Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Guest Relations Manager at Ramada by Wyndham Houston Intercontinental Airport East
Responded 3 Jan 2020
Hi onlykaren, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our location was convenient for you. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On arrival at Houston you need to phone hotel for pick up shuttle location, transfer to hotel was about 10 mins. The hotel is dated but was adequate for an overnight stay. Restaurant is on-site and food was good and reasonably priced. Continental breakfast is included in the room rate, good selection of cereals, yogurts, fruit & pastries. It's an extra $5 for full breakfast. Shuttle to airport leaves every 30 mins and can be busy as there are only 10 seats on minibus. Overall, although basic it's good value for the money and fine for overnight stay.
Read more
Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Guest Relations Manager at Ramada by Wyndham Houston Intercontinental Airport East
Responded 5 Feb 2020
Hi perthsaint, Thank you for letting us know how impressed you were with our services and amenities of Ramada by Wyndham Houston Intercontinental Airport East. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience while staying at our hotel. We are very happy to learn that your stay was so comfortable, and we hope to see you again soon! Thank you very much.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Overall: This place needs a makeover in the worst way. Trash on the ground. Dirty room. Musty smell. I was glad I had my alcohol spray with me to wipe down the surfaces and touch areas.
Positives: were the front desk employees. Nice, friendly and generally helpful.
Cost to leave your vehicle on site while away is $5 per day and The Shuttle from the airport took over 30 minutes to arrive after calling and stating we were fully ready to be picked up. Pay the extra 99 cents a day and park at one of the places where the shuttles are continually coming and going.
Read more
Date of stay: June 2021
Value
Location
Service
Room Tip:Â Ask for a room that has been remodeled recently and ask "when" it was done.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Ramada by Wyndham Houston Intercontinental Airport East
Responded 11 Jun 2021
Dear PilotFlyer, Thank you for allowing us to recognize our friendly and helpful staff, though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of the hotel, cleanliness, and the shuttle service. We take utmost care and caution in terms of the cleanliness of all guest rooms to ensure that it doesn't lead to any kind of suffering or infection to any of our guests. We are forever working to improve upon the guest experience and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am very impressed with the Ramada. wyndmam by the George Bush international airport. I had booked online after arriving from a 14 nour flight. Checking in only took a minute and with a swipe of my credit card I had key in hand. Room super clean and bed and pillows so comfortable I had no trouble sleeping. When the wake up call rang at 7am I was totally refreshed after relaxing under the massage showerhead and then I enjoyed a full free breakfast for all guests. I will stay here again when in Houston. Ron
Read more
Date of stay: January 2020
Rooms
Location
Service
Room Tip:Â Book in advance online for best prices
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Guest Relations Manager at Ramada by Wyndham Houston Intercontinental Airport East
Responded 8 Jan 2020
Hi Bigjake2012, Thank you so much for your recent feedback on your stay with us at the Ramada by Wyndham Houston Intercontinental Airport East. We really appreciate your high rating and kind words about your stay with us. We are so glad thatyou enjoyed your stay and the breakfast. We hope to see you again soon. Have a great day! Thank you
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would love to give this a better review as the hotel is clean enough and location to the airport is close enough and fine for the money. That being said I have never been treated to poorly by a staff member in a hotel ever. The overnight person on staff was rude and curt that I had lost my temper with her. The staff that checked me in was fine but I needed oxygen and it was after 11 PM. While I was checking in the staff at the time heard me on the phone trying to get oxygen delivered and I asked if they could have it sent up to my room when they arrived. They said fine. When I got off the elevator and looking for my room it was so far from the elevator that when I realized it was too far to go back and ask for another room. When the oxygen was being delivered I received a call from the front desk about 12:30 AM and in a tone on the phone this person was rude and would not hear me out about the long walk and said I had to come down and sign. When I got down there it got ugly. I was angry and told her how rude she was she began to argue with me and got worse. Finally the delivery person took the unit up to my room and I did not sleep all night I was so angry. One bad apple spoiled the stay. In the morning she was there leaving and I was speaking with the morning manager while this person kept trying to talk over me. It was useless and made the entire 24 hours of the time there and flying home stressful. As a cancer survivor I will survive this but never stay there again.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Guest Relations Manager at Ramada by Wyndham Houston Intercontinental Airport East
Responded 24 Feb 2020
Dear Valued Guest, I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations, and hospitality. In regards to one of our staff, I will address your concerns and make sure this behavior doesn't happen. Your comments and feedback will help us to recognize our strengths and improve upon our weaknesses, though I am glad that our location to be convenient for you. Please keep us in mind for your next stay in the area.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My nephew was transiting Houston so I got him a room so he could have a place to drop his bags while he went to get a PCR test. I asked the front desk to allow me to pay for the room. They sent me a CC Authorization form. Within hours of sending the form, multiple charges (Uber Eats, Venmo) began to show up on my AMEX card. I've been traveling in Istanbul, Turkey for the last 5 months (living in Florida) and never had any issues with this card before. I was forced to cancel my card and have a new card shipped from the USA to Turkey. Avoid this hotel, I'm convinced there is at least one bad actor who stole my credit card details and created a nightmare international travel scenario where I had to shut off my travel card and wait for a replacement.
Read more
Date of stay: April 2021
Rooms
Cleanliness
Service
Room Tip:Â Save yourself a long phone call with your CC company. Avoid this place.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Owner at Ramada by Wyndham Houston Intercontinental Airport East
Responded 9 Apr 2021
Dear Valued Guest, We are very much concerned with your feedback. Our apologies for the bad experience and we apologize for the situations you encountered with your credit card and with your booking. Please know, your description is highly unusual and does not represent the high standards we aim to achieve. Allow me to forward your concerns to our management team so they can investigate. We understand that you are hesitant to book with us in the future based on this experience, though we hope to have another chance to impress you.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am really sorry to report this, but there were cockroaches of all sizes in the room. The alarm clock was broken, and the room itself was just absolutely disgusting. There were used towels stuffed behind the bed, and trash strewn about the room. For example, plastic straws and as I stated, used towels. With all due respect, this experience is now part of my family's quintessential hotel nightmare story.
The hotel itself was in a state of disrepair. There were towels laid about the hotel presumably to dry the floor along with "do not slip" signs around every corner. There also seemed to be repairs taking place at various stages but were left unattended and dangerous. For example- exposed wiring next to an obviously flooded ceiling.
When we checked-in, we had to wait in a two person line for over one hour because the "system crashed". The one positive that I will say is: your staff was VERY VERY kind, welcoming, and accommodating. With that said, I felt that the kindness came from a place of empathy because they were probably aware of the conditions we were facing in this hotel.
I do wish you the best of luck in turning things around. Thanks.
-Thomas Madden
Read more
Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Ramada by Wyndham Houston Intercontinental Airport East
Responded 10 Aug 2022
Dear tmadden8498, Thank you for providing us with feedback from your recent stay. It's great to hear that our staff was accommodating and kind, however, I do regret that you experienced several shortcomings during your stay. We have a very stringent protocol for issues such as yours. We have a very reputed nationwide company that maintains our facility for any pest control issues. Please know, your description of your stay is highly unusual and does not represent the high standards we aim to achieve as our hotel does not have roaches and rooms are being inspected regularly. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. Lastly, we assure you to forward this concern to the management for their attention and action. Please give us another chance to serve you better as we promise a more pleasant stay.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So, it is what it is - a cheap hotel near the airport and you get what you pay for. Although the room was decent, the service at the front desk both checking in and checking out was just horrible. Very surprising for major chains like Ramada and Wyndham that the staff at this location was not trained better. They weren't busy, so there was no excuse for lack of service and unprofessionalism.
As stated before, the room was decent. Fairly spacious and comfortable with standard amenities that were all just want we needed. It all seemed clean and tidy, but the bathroom could use a little upgrade or refresh. Only problem in the room was the room safe did not work.
The hotel does offer a free shuttle to and from the airport, but does not run on a convenient schedule and seemed very slow. You are better off just paying for a Uber which wasn't very expensive anyways.
If I had to stay there again because I had no other options, I would, but I can not recommend this place nor would go back if I had a choice.
Read more
Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Guest Relations Manager at Ramada by Wyndham Houston Intercontinental Airport East
Responded 12 Feb 2020
Dear Valued Guest, Thank you for taking the time to share your review and experience. I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations, and hospitality. In regards to our staff , I will address your concerns and make sure this behavior doesn't happen. Know tht actions shall be taken to improve everything on priority and you can have a better stay next time. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They never answered our queries by email, so, as we were unable to do a late-checkout, we had to pay for 2 hotel nights to only have been there for 9 hours. There was no hot water in the showers, and breakfast was: a water + a mini-juice + a cereal bar in a paper bag. We paid extra thinking it would be better than that. They gave us rooms on higher floors but the elevator was not working, so we had to carry our luggage up and down several floors ourselves. The night we arrived we booked transportation back to the airport but "they forgot" so we had to take an Uber.-
Read more
Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Ramada by Wyndham Houston Intercontinental Airport East
Responded 17 Nov 2021
Dear mesjai756875, Thank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel, and we apologize for the many issues that you encountered especially with the emails not being answered and the condition of the hotel du. We have reviewed all of your comments as a management team, and each department head will formulate a plan to ensure that the risk of such issues occurring again is minimized. We apologize sincerely for not providing you with a better stay.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked a stay here because I drove to Houston to fly out of IAH. Let me say this, I'm losing a whole lot of faith in hotels "by Wyndham" as if it will make the hotel seem better. A bit of advice for those seeking to book a room here via a travel site. The pictures don't show the real look of the place. Do a Google street view and you'll see what I mean. First off, the door to my room did not latch to the frame. Instead it hit the wall next to the door frame. If you walk in to your room thinking that door is just going to fall closed on its own, you will look back and see it's not properly latched. Anyone can push that door open. Then, there were many gnats in my room. The parking lot was not well lit at all. The sewers in the parking lot were deep so my vehicle would hit these spots and I thought my axel would snap. Best part, the doors aren't locked at all. No need to use the key card even though there was a card reader next to the door. This place was a total fail. I wasted so much money choosing this place. Avoid at all costs!
Read more
Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Owner at Ramada by Wyndham Houston Intercontinental Airport East
Responded 8 Mar 2021
Dear Valued Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It is distressing to hear that you encountered a number of issues and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Humble area.
PRICE RANGE
$118 - $147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada houston iah airport west hotel humble
LOCATION
United StatesTexasTexas Gulf CoastHumble
NUMBER OF ROOMS
170
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
