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Hyatt Regency Houston Intercontinental Airport

Traveller (121)
Room & Suite (48)
Dining (13)
Overview
425 N Sam Houston Pkwy E, Houston, TX 77060-3507 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (717)
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689 results
Traveller rating
264
225
111
51
38
Traveller type
Time of year
LanguageEnglish
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264
225
111
51
38
Show reviews that mention
All reviews business stay shuttle service the room was nice free shuttle hotel staff iah banquet atrium conference freeway beltway
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1 - 5 of 689 reviews
Reviewed yesterday

Very good to stay on business trips. Room was very confortable and food was very good. Personnel is so kind and willing to assist on anything you need. You have the chance to express checkout. Shuttle bus to airport is available. Free WIFI all over...More

Review collected in partnership with Hyatt Hotels
Thank roger4x42017
Reviewed 1 week ago

I stayed at the Hyatt Regency Houston for a week on Business. The customer service they provided is outstanding. Everyone is pleasant, friendly and professional. The restaurant food is very tasty. You are the hotels number one priority. I would highly recommend.

Review collected in partnership with Hyatt Hotels
Thank MTH625
Response from Tom J, General Manager at Hyatt Regency Houston Intercontinental AirportResponded 5 days ago

Thank you so much for the kind words! I am glad to hear that your visit with us went well and we hope to have you back in the future.

Reviewed 1 week ago

Room was not cleaned for over 30 hours despite contacting reception 3 times. Reception said they would rectify but did nothing. No apology or compensation offered. Hotel seems to be very short on staff in all areas. There are steep stairs to the hotel doors...More

Review collected in partnership with Hyatt Hotels
Thank jwschmidt17
Response from Tom J, General Manager at Hyatt Regency Houston Intercontinental AirportResponded 1 week ago

I am sorry that your stay with us was less than ideal, as we always strive to leave a positive impression, I will discuss your feedback with my team.

Reviewed 2 weeks ago via mobile

We arrived at the hotel and it was not updated with the latest decor. We expressed our concern and Mr Velasquez went the extra mile and made up for anything that was lacking. The food was very good at Sam's and the custom egg omelet...More

Thank john c
Response from Tom J, General Manager at Hyatt Regency Houston Intercontinental AirportResponded 1 week ago

Mr. Velasquez is an invaluable asset to our team and I am happy that he made the difference during your visit with us, come back and see us when you're in the area!

Reviewed 2 weeks ago via mobile

Needed something close to the airport for 1 night. Great with the shuttle, room was good and happy with everything. However, nothing close to eat so went to the bar/restaurant for a light dinner. Unfortunately it started out ok but ended up being sent back....More

Thank tumbulgum
Response from Tom J, General Manager at Hyatt Regency Houston Intercontinental AirportResponded 2 weeks ago

I'm glad to hear that your experience with us was mostly positive, but I'm disappointed that your dining experience was not up to par, I will share your feedback with my food & beverage team.

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$97 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Luxury Hotel in Houston
#58 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Luxury Hotel in Houston
#58 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (121)
Room & Suite (48)
Dining (13)
Pool & Beach (5)
Business Centre & Event Rooms (11)
Nearby
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Questions & Answers
Ask a question
Ashley W
9 August 2018|
AnswerShow all 5 answers
Response from JadeGC | Reviewed this property |
Yes, they do! ;)
0
Votes
Cheftiger
28 May 2018|
Answer
Response from kmart626 | Reviewed this property |
Not the hotel exactly but if you google places to park and get a shuttle they have spots at this hotel to park and they will come get you. Cheap also
0
Votes
Lillybells
21 May 2018|
AnswerShow all 2 answers
Response from TexasSAgirl2013 | Reviewed this property |
It's pretty safe but very busy with traffic. The area is near the airport and there are several shopping centers in the area, not within walking distance but if you want to walk, there's a convenience store on the other... More
1
Vote
Room Tips
"its near airport"
tomtS2271MY
2 Oct 2018
Read review
"2nd floor is the same floor as Lobby & 1st floor is the Ballroom so it is noisy."
JadeGC
17 Jul 2018
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"Ask if the rooms face indoors or out as some rooms have windows facing the lobby etc."
Fatima1612
9 Jul 2018
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"Just stay another hotel, these people don't know how to Welcome their guests."
Ohsosassyme
5 Jun 2018
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