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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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Traveller (425)
Room & Suite (218)
Videos (2)

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About

#80 of 540 hotels in Houston
Location
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Service
Value
GreenLeaders GreenPartner
Daily Mandatory Charge includes: Texas State Cost Recovery Fee. This is not a tax that is required to be collected from customers by law. Welcome to DoubleTree by Hilton Hotel & Suites Houston by the Galleria, just 30-45 minutes from Hobby Airport and George Bush Intercontinental Airport. Relax in our family-friendly Houston hotel, offering outstanding service, helpful multilingual staff, and our signature warm DoubleTree chocolate chip cookie. Our contemporary hotel near the Houston Galleria provides huge, residential-style suites, perfect for accommodating the entire family or for business travelers in need of extra space to work and relax. Some of our suites have balconies, and all feature high-speed wireless internet access and full kitchens, including a microwave, dishwasher and refrigerator.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Centre with Internet Access
Paid private parking on-site
Outdoor pool
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1,617Review21Q+A100Room tips

Reviews
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Mathis J wrote a review 6 Apr
1 contribution
From the moment I arrived, Tamyra exceeded my expectations. She provided exceptional customer service, and ensured i had everything I needed to make my stay as comfortable as possible. Tamyra answered all of my questions and even gave me suggestions of places to go and to do while in the area. I will definitely be back again, hope to see her the next time I visit.
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Date of stay: April 2024
Value
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Location
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Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, Owner at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 1 week ago
Dear Mathis, Tamyra sends her heartfelt thanks for your kind words! It puts a smile on our faces to learn that her local knowledge and advice made your visit such an exceptional one. Knowing that you are already imagining your next visit is the greatest accolade that we can receive, and we look forward to hosting you again in the months and years to come. Warm regards, Calvin Ware General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robbi A wrote a review Mar 2024
1 contribution
When on business to Houston the Doubletree by Galleria is my go to. However, on my last visit it was one of my best experience and it had to do with our checkin by Tamyra Genita. She was a pure joy to work with. We stayed in a 1-bedroom suite. I highly recommend this category. On your next visit to Houston, I would recommend staying at the Doubletree Galleria and ask for Tamyra Genita, she is truly a rare gem.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, Owner at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 1 week ago
Dear Robbi, Earning the top spot on your list makes our day! We aim to welcome every guest like family, and your rave review tells us that we have hit the mark; thank you for choosing us and for sharing your kind words. Tamyra was delighted to receive your accolades and looks forward to hosting you at our spacious suites again in the months and years to come. On behalf of the whole team, we eagerly await your next visit. Warm regards, Calvin Ware General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Corey N wrote a review Mar 2024
Edina, Minnesota2 contributions
+1
Before moving to Houston I had the opportunity to stay at this Doubletree, while not living in Houston anymore, I love this pretty spacious option as it has some pretty unique rooms that provide a lot of space when booking a suite. Overall while the hotel itself has been well used the aesthetics do not feel dated, but you can tell they get a lot of traffic. Customer service has always been pretty good, with some highlights from different Concierge in host at the front desk as well as very courteous valet drivers. I will say for a Hilton property they are living up to some of the customer service expectations which are great. Being a Hilton Honors member, we were upgraded to a double suite, which is very spacious, and you could easily live in for up to two weeks with no issue.I will definitely continue to use this as a go to option especially for the delicious warm chocolate chip cookies you receive at check-in!! We will be back not just for the cookies, possibly to stay as well.
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Date of stay: March 2024Trip type: Travelled on business
Room Tip: Understand that this hotel has been widely used so you will have a little bit of where in tear in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, Owner at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 2 weeks ago
Dear Corey, On behalf of the whole team, it is an honor to know that we have become your go-to Houston abode; thank you for continuing to spend your time with us, for your Hilton Honors membership, and for sharing your rave review! We are delighted that you enjoyed your upgrade, and our front desk and valet teams send their warm regards. We look forward to welcoming you and yours back for more tempting warm cookies and exceptional suites on your next visit. Best regards, Calvin Ware General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arlene F B wrote a review Mar 2024
1 contribution
The DoubleTree by Hilton Hotel & Suites Houston by the Galleria was absolutely great! The room was clean and very comfortable. Upon entering the hotel, we met Tamyra who was so delightful. She answered every question and was so friendly! We thoroughly enjoyed our stay in this quiet peaceful hotel! Thanks fir a good night sleep!!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: I believe the prices for room service is too much($83.00 for pancakes, eggs, and bacon for two!) ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 3 weeks ago
Dear Arlene, It makes our day to read about your exceptional, restful, and memorable Houston trip! We aim to host each guest like family, and your accolades let us know that we have hit our mark and earned another fan, thank you for sharing your kind words. Tamyra was delighted to know that her expert advice made your day, and looks forward to extending her iconic warm welcome again on your next visit. Best regards, Calvin Ware General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Frank G wrote a review Mar 2024
1 contribution
Tamarya is AMAZING! She not only made us feel at home but was so friendly, polite, funny and very welcoming. Check in was fast, easy and quick. We booked a suite and it’s very roomy. With a kitchen and double bed and a pull out sofa. Room was clean and equipped with everything needed. Location is perfect for the mall and close by upscale restaurants!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 4 weeks ago
Dear Frank, Tamyra was overjoyed to read your rave review and to learn that her warm welcome has earned another fan! We humbly agree; our spacious suites are the ideal home base for a day of excursions through the Houston Galleria, thank you for sharing your exceptional experience. On behalf of the whole team, your recommendation is the best kind of accolade that we can receive. We look forward to welcoming you back for more memorable visits in months and years to come, and until next time, we wish you all the best. Kind regards, Calvin Ware General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Landin G wrote a review Mar 2024
1 contribution
Excellent location fast booking, fast check-in. This hotel is located in walking distance to the galleria. So many nice restaurants very convenient. The staff can also recommend great places to eat. Tamarya is very knowledgeable about the area and provided my family with directions and recommendations on local spots. They also have shuttles. Will highly recommend staying here
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Take the shuttle to galleria
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 4 weeks ago
Dear Landin, Your kind words and personal recommendation are music to our ears; thank you for choosing us as your home away from home and for sharing your accolades! The Houston Galleria offers a wealth of dining, shopping, and entertainment options year-round, and we are honored to have become your go-to abode in the area. Tamyra and her colleagues were delighted that their local knowledge and tips helped to make your trip even more exceptional, and eagerly await the opportunity to welcome you back on your next visit. Warm regards, Calvin Ware General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ricky l wrote a review Mar 2024
1 contribution
Ahead of my stay at double tree I had called about a few questions of my stay and was greeted by Ms.Brittney over the phone who answered and addressed all my questions, comments, and concerns. Upon arriving at the hotel I was able to meet the main lady herself and was greeted with excellent customer service! I will be staying again.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 4 weeks ago
Dear Ricky, Brittney was overjoyed that her commitment to excellence made your day and ensured that your visit was an exceptional one; thank you for sharing your kind words. We aim to welcome our guests like family, and we are delighted to have hit our mark and earned another fan. On behalf of the whole team, we look forward to hosting you again on your next visit, and until then we wish you all the best. Warm regards, Calvin Ware General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Johnetta J wrote a review Mar 2024
1 contribution
Ms. Tamyra was the best! She was sweet and very welcoming! She accommodated all of our needs! The bathroom was messed up in the first room and without any hesitation she fixed the situation! Doubletree is lucky to have her! Because of her I will only stay at this hotel when i visit! She is amazing and a GREAT asset to this company! Threat job for choosing her !
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 4 Mar 2024
Dear Johnetta, Tamyra thanks you sincerely for your accolades, and we are delighted to hear that her warm welcome and commitment to excellence helped to make your day an exceptional one. It is truly an honor to have earned a place at the top of your list, and on behalf of all of our colleagues, we eagerly await your next visit. Best regards, Calvin Ware General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kyle G wrote a review Feb 2024
1 contribution
Hotel pictures were misleading, room had a view of trees, poorly lit, outdated, too expensive, carpet was coming up in places, no plug for bath tub, no free wifi, and no free water. The workers were very friendly but place is not advertised as it actually is. Would NEVER go back.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 29 Feb 2024
Dear Kyle, Thank you for spending your time with us. We are pleased that our warm welcome helped put a smile on your face, though we are disheartened to learn that your visit was less than expected and apologize sincerely for any inconvenience you experienced. We have become the Houston host of choice for many return visitors, and hope to be given another opportunity to win your heart as well. If you feel that your room is less than exceptional in any way in the future, we would be pleased to offer a room change if at all possible. Best regards, Calvin Ware General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tara L wrote a review Feb 2024
Kerrville, Texas4 contributions1 helpful vote
+1
This hotel was very disappointing. The room was not well kept, and extremely unsafe. The adjoining door between rooms did not have a deadbolt, only a small safety latch, which still would allow someone to open the door. The smoke alarm had been removed and only the exposed wires remained. While those two issues were enough to make u leave immediately, the front desk initially offered us an upgrade for $45, and then at check out (10 minutes after we checked in) another room. I let them know I would not stay at a hotel that would even consider renting a room with obvious safety issues.
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Date of stay: February 2024Trip type: Travelled solo
Room Tip: Go elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from T K, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 26 Feb 2024
Dear Tara, Thank you for choosing to spend your time with us and for alerting us to the matter in question with your thoughtful comments. Your room has been closed immediately for investigation and any necessary upgrades by our engineering team and third-party specialists. We apologize sincerely for the lapse that you experienced; rest assured, we have taken immediate steps to ensure that this does not occur in the future. I invite you to speak with me personally at calvin.ware@hilton.com with a reference to this review, so that we may rectify the matter as soon as possible. We would like nothing more than to win your heart in full and hope to be given the opportunity to do so. Best regards, Calvin Ware General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$234 - $355 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree suites by hilton houston by the galleria hotel houston, doubletree hotel houston, doubletree houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
476
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL & SUITES HOUSTON BY THE GALLERIA - Now $310 (Was $̶3̶3̶5̶) - UPDATED 2024 Reviews & Price Comparison (TX) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Which popular attractions are close to DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Nearby attractions include The Galleria (0.4 km), A.D. Players (0.3 km), and Saks Fifth Avenue (0.3 km).
What are some of the property amenities at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Some of the more popular amenities offered include a pool, a lounge, and a fitness centre.
Which room amenities are available at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Conveniently located restaurants include The Capital Grille, Truluck's Ocean's Finest Seafood and Crab - Houston, and The Burger Palace.
Are there opportunities to exercise at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel & Suites Houston by the Galleria offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
The staff speaks multiple languages, including English and Spanish.