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Hyatt Regency Houston/Galleria

Traveller (188)
Room & Suite (99)
Dining (12)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Located directly next-door to Houston's Galleria Shopping Center, in the heart of Uptown Houston, the hotel is ideally situated for both the business and leisure travelers alike, with best-in-class accommodations and facilities. 325 well-appointed, 100% smoke-free guestrooms boast 55" inch HDTV's with plug and play capability from any of your personal devices. Upon your arrival you will be inspired by a 3-D metal sculpture depicting a birds eye view of the bayou system running throughout Houston. Guest rooms were designed with today's traveler in mind. Built-in case goods are used throughout to give the rooms a spacious, modern aesthetic. The color palette and them are derived from the geological aspect of the oil and gas industry. Steel greys accented by earth tones and turquoise are found throughout. References to the earths layers are found in the room graphics. Enlarge topographical maps printed on vinyl are sprinkled throughout the corridors. Hyatt Regency Houston Galleria offers a vibrant dining and food scene - Urban Star - Texas Sourced Fare in the heart of Uptown. Our restaurant will feature fresh local cuisine in contemporary urban atmospheres. Our captivating menus prepared with focused, finely curated ingredients from the Houston area can be enjoyed from the comfort of your guestroom with our in-room dining service, offered from 6:00 a.m. - 11:00 p.m. daily. Urban Star Market Quick, casual Texas crafted food in a relaxed setting perfect for the guest on the go. Urban Star Bar Texas crafted cocktails and beers, serving the best of Houston and Texas sourced food. Urban Star Restaurant Sip on wine from our extensive wine list while enjoying carefully curated plates by our Executive Chef.
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Property amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Green
Trendy
HOTEL CLASS
Location
Full view
98Great for walkers
Grade: 98 out of 100
76Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
882Reviews
238Photos
16Q+A
63Room tips
Traveller rating
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Popular mentions
The room was absolutely filthy. My wife found seamen caked on the headboard. The vents looks like it hasn’t been cleaned in years. When booking, it was never disclosed that there is no parking, only valet for almost $40 per night. Thankfully we only stayed one night.
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Review collected in partnership with Hyatt Hotels
Response from LeonardoatHOURG, E-commerce Coordinator at Hyatt Regency Houston/Galleria
Responded 2 days ago
Hi Stephen C, Thank you for taking the time to share your feedback! We are very sorry for the experience that you had at our property, definitely not the standard we pride ourselves in providing. I have shared your feedback with our entire leadership team for continuous improvement. We appreciate you staying with us and hope you will allow us a second opportunity to provide you the Hyatt service we are most proud of.
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The hotel is very well situated in Houston, although quite a distance from the airport. Check was smooth and friendly. There is a Starbucks in the lobby but we didn’t have time to try it. The room was spacious, comfortable and modern as was the bathroom. We had good views
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Response from LeonardoatHOURG, E-commerce Coordinator at Hyatt Regency Houston/Galleria
Responded 4 days ago
Hello VeschiniM, Thank you for sharing your experience! We're glad to know you enjoyed your stay. We hope you will have the chance to try our Starbucks when you return to our hotel. Thanks for being our guest!
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I had an excellent experience at this hotel. Everyone is courteous well trained professional and they go above and beyond. They truly care, it’s not just a job. I will always use the Hyatt in my travels. The price was worth it
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Review collected in partnership with Hyatt Hotels
Response from LeonardoatHOURG, E-commerce Coordinator at Hyatt Regency Houston/Galleria
Responded 1 week ago
Hi Sherpa29882668953, We appreciate you for sharing your experience with us! We're so glad that you enjoyed your time, and our team had a positive impact on your stay. We hope to see you back!
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We used a free night given on our Hyatt card as a Date Night in the city. We were very pleased with the cleanliness, comfort and attention given by the staff. Extremely nice room for a reasonable price and location is ideal for dining, entertainment or shopping. Adult
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Review collected in partnership with Hyatt Hotels
Response from LeonardoatHOURG, E-commerce Coordinator at Hyatt Regency Houston/Galleria
Responded 2 weeks ago
Hi TheresaM1692, Thank you for sharing with us your experience at the Hyatt Regency Houston/Galleria! We're pleased to know that you enjoyed your stay. Thanks for being our guest!
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Well I did bring in my New Years with the employees at the hotel !!! They treated us very friendly. They was there to help us with our every need. And valets were awesome I really enjoyed my stay 2019
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Review collected in partnership with Hyatt Hotels
Response from LeonardoatHOURG, E-commerce Coordinator at Hyatt Regency Houston/Galleria
Responded 2 weeks ago
Hello Climber14298851595, We appreciate you for taking the time to share your experience with us! It's nice to hear you enjoyed your time at the hotel with your employees. We hope to be home for your celebration this year too!
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Here is the nasty that was on our sheet!
room
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12345620
Does the hotel offer a self-parking option? If so, how much is it per night? Thanks.
Hello! Currently we do not have a self parking option. We are a valet only facility with in and out privileges for $32.
0 votes
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Does concierge arrange trips to the NASA space centre?
They should be able to , we requested multiple services and they were able to assist. If not there is a rental car location right around the corner.
1 vote
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Valet was very expensive ,to be honest i didnt see any other near by parking
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I apologize we were not able to answer your question. Guests with club level do have access to our club lounge that serves breakfast as well as drinks and appetizers in the evening. Depending on your party size, it could be a great benefit. Please feel free to ask me anymore questions!
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1234
"Rooms on the west side are quieter. We had a corner room that gave us a lot of light and a good view."
"Upper floor/corner"
"Corner rooms and suites provide a great view of the city!"
"Higher floors have better view"
"The higher floor the better"
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12345613
PRICE RANGE
US$136 - US$324 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
325
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