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Hilton Garden Inn Houston / Bush Intercontinental Airport

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Traveller (40)
Room & Suite (21)
Dining (6)

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About

#149 of 538 hotels in Houston
Location
Cleanliness
Service
Value
The Hilton Garden Inn Houston/Bush Intercontinental Airport hotel in Houston is just two miles south of the airport at the World Houston Business Center on John F. Kennedy Blvd. An impressive list of Hilton Garden Inn Houston hotel corporate neighbors are Baker Hughes, Continental Airlines, Exxon Mobil, Halliburton, Hydril, Intec, Trimac, Aeromexico, Kosa and Atofina. Downtown Houston, the George R. Brown Convention Center, Reliant Center and the Galleria Mall are all within easy reach of the Hilton Garden Inn Houston via major highways and tollways. The Hilton Garden Inn Houston/Bush Intercontinental Airport hotel has deluxe accommodations, friendly service and a relaxed atmosphere that awaits our guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

15400 John F. Kennedy Boulevard, Houston, TX 77032
Hilton Garden Inn Houston / Bush Intercontinental Airport
655Reviews6Q+A47Room tips

Reviews
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Vacation43157301884 wrote a review Jan 2024
1 contribution
The only reason I came here is beacuse my flight got cancelled and the hotel is good it’s not the best and not the worst but if your old this a good hotel beacuse I mostly see seniors here and it not that far away form the airport just get on the shuttle and your got ⭐️⭐️⭐️⭐️4 stars
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Date of stay: January 2024
Value
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Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonBushInterconGM, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport
Responded 15 Jan 2024
Vacation43157301884, thank you for taking the time to share your experience. We're glad to hear that you found our hotel satisfactory and convenient due to its proximity to the airport and shuttle service. Please know we strive to cater to a wide range of guests, from younger travellers to seniors seeking a comfortable stay. Nonetheless, we appreciate the four stars and look forward to the potential opportunity to serve you again with higher quality next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ken6174 wrote a review Jan 2023
Rotonda West, Florida25 contributions3 helpful votes
Hotel's Favourite
This hotel is very close to the airport and the service personnel we encountered were very friendly and extremely helpful with solutions to problems in a city we were not familiar with. Hotel needs some remodeling.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Traveler33064756370, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport
Responded 8 Jan 2023
Thanks for the splendid review, ken6174! We're elated knowing you had such an incredible time at Hilton Garden Inn Houston/Bush Intercontinental Airport and loved our convenient location and kind staff. We're very keen on having our guests feel excited to come back. There's nothing more important to us than the happiness of our guests. Thank you again for the fantastic review. We look forward to your next trip!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yardley Traveler wrote a review Dec 2023
Yardley, PA156 contributions83 helpful votes
Air conditioning looks old in the room, we were not able to roll down the shade to block the noise, airplanes fly by all the time with loud noises. Some area remodel with new carpet, still had paint and new rug smell. Front desk wasn’t very friendly. But excellent airport shuttle service with smile driver.
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Date of stay: December 2023Trip type: Travelled with friends
Room Tip: Ask for quite room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonBushInterconGM, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport
Responded 18 Dec 2023
Alan, thank you for your feedback. It's regrettable to know about the challenges you experienced with your room's amenities. Your feedback about the noise and condition of the room is duly noted. It's unfortunate you felt our front desk colleagues were not as welcoming as they could have been. However, we're glad that you found our shuttle service of high quality. Your remarks will help as we strive to improve guest experience. We trust your next visit will be more enjoyable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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William A wrote a review Nov 2023
1 contribution
Be aware!! Not in the safest part of town! Drove to Houston for a 101 year old Birthday party and left with not catalytic converter! There is no security in the parking lot... and we paid for 2 nights 3 rooms! Plus, we used the facilities to host the events! Never again!! We also had another member whose car was broken into...
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonBushInterconGM, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport
Responded 27 Nov 2023
William A, we're deeply saddened to hear about the issues you faced during your recent visit. Your safety and comfort are of paramount importance, and we regret to hear about your concerns regarding parking security. Our team has noted your feedback and will use it constructively to ensure similar incidents don't occur. We hope to have an opportunity to regain your trust on a future visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Genuine_Reviewer wrote a review Sept 2023
Austin45 contributions74 helpful votes
This was our first stay at this property and we did not like it. - Room had smelly odor when we entered. - Carpets are moist and I hated walking on it. Felt like I was walking on mold.... yuck! - Soap dispenser was empty, so showered with very little soap. - Hotel charged $5 for small toothpaste and $5 for brush. They nickle and dime for everything, basically taking advantage of stranded passengers. - No complimentary breakfast and Staff spoke broken English. - Granola bar costed me $4!!!!! I will avoid this property in the future and might go 5 minutes further out for better property, service and price.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from HiltonBushInterconGM, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport
Responded 15 Sept 2023
We appreciate your candid feedback. We regret to learn about the issues you experienced with your room's ambiance and our amenities. We constantly strive to offer the best service possible, and it's clear there were areas to improve during your stay. Moreover, our hygiene team takes cleanliness seriously, and rest assured, your comments have been noted. We also understand the concern about the additional costs and language barrier. we hope to have the opportunity to serve you better. Take care.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ralph F wrote a review Sept 2023
1 contribution
i have stayed at this Hilton before and it was much more pleasant then , then it is now. My shower would not get HOT! I went tdo order breakfast and was told i would have to go pick it up, in the pamplet you have in the rooms says they bring it to your room! I went to order french toast ,which was good. i later went back to get 2 muffins and was told that i had to pay for them which i havde no problem doing so, i had the impression that EXCLUDING the paid breakfast all other foods were complimentiary. i think you should not FACKS about your breakfast! also the towels in my room seemed like they were ready to be disposed of. I doubt i will ever stay at this location again.For the money i paid,its just not worth it.the one thing that was a plus, was your staff!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: i think you should be more transparent about your breakfast. what we are intitled to with our...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonBushInterconGM, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport
Responded 3 Sept 2023
Ralph, we appreciate your feedback and the time you've taken to recount your stay. We're sorry for any misunderstanding about our breakfast options and the issues you mentioned with the room amenities. We will ensure that our team members are fully informed to correctly communicate with our guests. We're glad to hear you appreciated our team members, and we hope this will inspire you to give us another chance in the future. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anthony F wrote a review Aug 2023
Lake Charles, Louisiana, Usa5 contributions4 helpful votes
The hotel has a bad chemical smell in the hallways, rooms and common areas. Triggered a migraine. Beds and pillows are horrible and there was no hot water. We reported problems to front desk but she didn’t seem to care about being bothered.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonBushInterconGM, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport
Responded 31 Aug 2023
358anthonyf, we regret to hear about the issues you faced during your stay, notably with the unpleasant scent as well as your interaction with the front desk. Ensuring your comfort and addressing problems promptly is of utmost importance, hence an experience as you described is most concerning. Furthermore, we apologize that bed and water temperature didn't match your preference. We take these matters very seriously and your feedback will be used to improve for the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tmerritt wrote a review Aug 2023
Shreveport, Louisiana395 contributions64 helpful votes
Green water don't stay here. Talked to several managers and they say it's normal. That's not normal. Unless your incredible hulk. I have stayed at several hilton properties and never have I seen this. I hope I don't get sick. How is the tolliet clear. But the bath water green. 15400 John F Kennedy Blvd Houston Texas
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonBushInterconGM, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport
Responded 16 Aug 2023
Thank you for taking the time to share your experience with us. We're sorry to hear about your concerns regarding the water quality during your stay. We take the well-being and comfort of our guests seriously, and we regret that your experience did not meet the high standards we strive for. Please rest assured that we will investigate this matter to ensure that the water quality is in line with the industry standards and guest expectations. We value your feedback and hope to have the opportunity to regain your trust in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Audrey B wrote a review Jul 2023
16 contributions12 helpful votes
Was stranded in Houston overnight after missing connection. The airline gave me room and vouchers. I've never stayed at a Hiton Garden Inn. Bed was a dream! Pillows a dream! Even thought I had to get up and leave very early, coffee in lobby was strong and good! The desk clerk was wonderful. Thank you to the van drivers each way with that crazy traffic!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonBushInterconGM, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport
Responded 6 Jul 2023
Thank you for sharing! We understand that missing a connection can be a challenging experience, and we are glad that we could provide you with a comfortable and relaxing stay. We're delighted you enjoyed our comfortable bedding and our coffee in the lobby, which helped you start your day off right. It's heartening to know that our team, especially our front desk staff, made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see! At Hilton Garden Inn Houston/Bush Intercontinental Airport, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sparkplug6791 wrote a review May 2023
1 contribution
It was a very nice hotel. The staff was welcoming and my room was really nice. The hotel was just remodeled. It was very clean. The lobby was nice with the bar and restaurant area I will stay there again
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from reviews+hgihoustonbushairport@thesocialstation.com, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport
Responded 29 May 2023
Thanks for sharing your feedback with us! Its fantastic to see how much you enjoyed your recent stay at Hilton Garden Inn Houston/Bush Intercontinental Airport! We strive to provide our guests with a very comfortable and modern environment. We look forward to hosting you again, in the near future for another outstanding experience. Thank you again for taking the time to share your feedback, and we hope you have a fantastic day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$207 - $250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn houston / bush intercontinental airport hotel houston, hilton houston
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
182
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON GARDEN INN HOUSTON / BUSH INTERCONTINENTAL AIRPORT - Hotel Reviews & Price Comparison (TX) - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Houston / Bush Intercontinental Airport
Which popular attractions are close to Hilton Garden Inn Houston / Bush Intercontinental Airport?
Nearby attractions include Casa De Montecristo (0.3 km).
What are some of the property amenities at Hilton Garden Inn Houston / Bush Intercontinental Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Houston / Bush Intercontinental Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Houston / Bush Intercontinental Airport?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Houston / Bush Intercontinental Airport?
Conveniently located restaurants include Good Eats Grill, Gumbo Jeaux's, and Alwadi Mediterranean Sandwiches.
Are there opportunities to exercise at Hilton Garden Inn Houston / Bush Intercontinental Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hilton Garden Inn Houston / Bush Intercontinental Airport have an airport shuttle?
Yes, Hilton Garden Inn Houston / Bush Intercontinental Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Garden Inn Houston / Bush Intercontinental Airport have airport transportation?
Yes, Hilton Garden Inn Houston / Bush Intercontinental Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Houston / Bush Intercontinental Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Houston / Bush Intercontinental Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Houston / Bush Intercontinental Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.