Springhill Suites Houston Intercontinental Airport
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Springhill Suites Houston Intercontinental Airport

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Room & Suite (107)
SpringHill Suites Houston Intercontinental Airport
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Avg. $246 /night, 11/12 - 11/13
$332
per night
$257
per night
$181
per night

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About

4.5
#46 of 544 hotels in Houston
4.6 of 5 bubbles
Location
4.6 of 5 bubbles
Rooms
4.5 of 5 bubbles
Value
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Sleep Quality
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Patio
Kids stay free
Free airport transportation
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Hotel links

Location

15840 John F Kennedy Boulevard, Houston, TX 77032
817Reviews18Q+A99Room tips

Reviews
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Detailed Reviews
Ddan7777 wrote a review Jan 2023
Raleigh, North Carolina
+1
4.0 of 5 bubbles
As an Ambassador-level Marriott member, I have stayed at many Springhill Suites across the United States. I have become fond of this brand, as they are typically excellent value for money. This particular Springhill Suites is the exception, unfortunately.

I was only there for a short time but experienced multiple problems, including not-very-helpful staff. My thermostat froze up when I arrived late at night. I called the front desk who told me that the thermostats do work, she had no idea whatsoever how to fix my thermostat if it were indeed broken (and that the maintenance man had gone home at 5 PM), and that all she could do was switch me to another room. As I had already unpacked my suitcase, I decided to stay in the room anyway. I had trouble with the TV when I tried to use the "Internet TV" link on the main menu. I noticed that there was no recycling bin in the room. When I brought my empty plastic water bottles to the front desk, the reception lady told me that they don't do recycling at all. In 2022, I found this omission odd.

I noticed that you can actually hear planes taking off, which I found particularly interesting. It is strange that this airport hotel did not have the building completely soundproofed.

I woke up early for breakfast. The breakfast was good, with a choice of hot and cold foods, and there was fresh fruit (oranges) available.

Overall though, a somewhat sad Springhill Suites, not up to par with the standards of this brand.
Read more
Date of stay: December 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Room Tip: you can actually hear planes taking off, strange that this hotel did not have building soundproofed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sunny Finnell, General Manager at Springhill Suites Houston Intercontinental Airport
Responded 2 Jan 2023
Dear Ddan7777, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect as a seasoned traveler. The details definitely do make a trip and we regret we missed the mark. Your feedback provides many areas that we can work on in order to improve our guest experience. Thank you for staying with us. Sincerely, Dwan Lightfoot General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tazzzz13 wrote a review Sept 2022
United States
5.0 of 5 bubbles
Excellent property. Engaging and welcoming front desk personnel (arrived around shift change afternoon September 20th).

Rooms have been updated with just enough lighting. I like the Springhill comcept of commode and sink being in separate area than shower and another sink. Room and whole property were immaculate in terms of cleanliness.

Pool open til 11 (which is later than many properties).

Many food options within walking (Jack in the Box right across the street closest). Also front desk advises for more "finer" diner may want to consider one of the local hotels bar & grills. The fact they tell you that is impressive- some places would be hesitant to have you go to another property (even just to eat).

Shuttle on time (every 1/2 hour) and hours begin early (either 430 or 5) and is shared with the Courtyard (of which shares a common entrance from road).

If ever back in Houston I will be back.
Read more
Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Springhill Suites Houston Intercontinental Airport
Responded 21 Sept 2022
Dear tazzzz13, It is wonderful to hear that your experience was so great that you would stay with us again! I will definitely pass your kind feedback along to the entire staff as our team here works hard to make our guests feel comfortable. Thank you for your patronage and please come back soon. Best, Dwan Lightfoot General Manager
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Ralf K wrote a review Feb 2020
San Francisco, California
4.0 of 5 bubbles
We stayed at the hotel recently during a layover at IAH. We arrive late in the evening and called the hotel for the shuttle which was picked us up at the terminal in no time. Checkin was fast, unfortunately the kitchen was closed (10pm) when we arrived. They sent us over to their sister property, but their kitchen was closed as well.
Rooms were excellent - soundproof (which is important being relatively close to the runway).
Shuttle back to IAH runs every 30 minutes. No problems getting there the next morning. Unfortunately the breakfast wasn't open when we had to leave.
Read more
Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ConcordHospitality, General Manager at Springhill Suites Houston Intercontinental Airport
Responded 5 Feb 2020
Dear Ralf K, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Dwan Lightfoot General Manager
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Francisco D wrote a review Jul 2023
1.0 of 5 bubbles
They cancelled my paid reservation and never notified me, because I did not show up until 2:30 am (after my 8 hours delays fly from DCA with United Airlines allowed me - United and almost all airlines had a nightmare of problems due to weather the day I traveled on June 26). they locked the entrance gate and after many difficulties the front desk employee told us about their cancellation and they had giving the room to someone else. after insisting and complaining, this afroAmerican employee (josua) offered us that he could give us a room if we cleaned the room. - We went back to the IAH airport at 3 am to waited for our next flight at 9 am.
Read more
Date of stay: June 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: talk constantly with front desk to be sure they do not cancel your paid reservation - get names...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Springhill Suites Houston Intercontinental Airport
Responded 10 Jul 2023
Dear E4411GNfranciscod, I'm very sorry for your frustrating experience. We do hold guaranteed reservations until 2:00 AM as that is when we run our audit for the night and take inventory of how many rooms are available (if any), how many are checking out, how many are coming in the next day, etc. We can at times hold reservations into the early morning if guests call to confirm that they are in fact going to be checking in late. I'm sorry we disappointed you. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our guest experience. Best, Dwan Lightfoot General Manager
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Laura A wrote a review Nov 2022
montreal
5.0 of 5 bubbles
Wow! Clean close to airport hotel. The staff are real gems and go above and beyond. Best customer service I have ever received in a hotel. I was travelling back to New Zealand with my baby and everyone from the shuttle staff Jose to the front of house Christina helped me. It was so relaxing before the long flight thanks again! There isn’t really food close by so you can order Uber eats or drive. Water is pretty expensive on property so I went to the loca shell which was a 3 minute walk they had a great selection.
Read more
Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Springhill Suites Houston Intercontinental Airport
Responded 20 Nov 2022
Dear Laura A, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Dwan Lightfoot General Manager
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Jennifer H wrote a review Jul 2022
4.0 of 5 bubbles
The hotel itself is prefecture fine. Nice rooms and friendly staff.

My big issue is there are no water fountain or bottle refill stations or complimentary water bottles. Houston Texas is extremely hot so this is a conscious choice to make travelers pay for their over priced $5 water bottles. I thought Marriott was better than this. So disappointed.
Read more
Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Springhill Suites Houston Intercontinental Airport
Responded 18 Jul 2022
Dear jenniferhV3574PU, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding water; I have taken note. On behalf of our entire team, I thank you for choosing us. Please visit again soon. Best, Dwan Lightfoot General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy wrote a review Apr 2024
Bellevue, Washington
4.0 of 5 bubbles
Easy location, close to the airport. Check-in was quick and easy and staff were excellent and provided great service. They have a shuttle that goes to the airport every half hour, and also will pick you up from the airport. If you were coming from the rental car center, they will stop at the Visitor Parking/Rental Car Pickup section of the building, which is to the west side.

They also provide complimentary bags of popcorn at the front desk which the kids were a big fan of. A few complaints about the room - the mattress was too soft, and the room had a separate area for desk/sofa, but the light is connected to the main switch. So either you had the entire room lit up, or not. It wasn't possible to have the bed area dark while leaving some lights in the work area. One cool thing about the room though is they have a separate room for toilet and shower, similar to a Disney Cruise. A nice touch! Otherwise everything is standard.
Read more
Date of stay: April 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Springhill Suites Houston Intercontinental Airport
Responded 19 Apr 2024
Dear andyyllin, We're glad to hear from you and appreciate your review. I’m delighted you enjoyed our shuttle service, complimentary popcorn, service, and location. My apologies regarding the bedding and lighting issues; I have taken note of them. Sincere feedback like yours allows us to impact future guest experiences positively. We hope to see you again! Best, Dwan Lightfoot General Manager
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CJTravelerTexas wrote a review Nov 2022
Texas
4.0 of 5 bubbles
For international travel purposes, I have stayed at this hotel on a couple of prior occasions because of its convenient location to the George Bush/Houston Intercontinental Airport and because it offers a "park and fly" program, which includes shuttle service between the hotel and the airport terminals. The staff with whom I had contact were friendly and accommodating. The only downside to this hotel is the lack of restaurants in the area. As the needs arise, I will continue to use this Marriott property.
Read more
Date of stay: November 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Springhill Suites Houston Intercontinental Airport
Responded 20 Nov 2022
Dear CJTravelerTexas, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Dwan Lightfoot General Manager
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Mustapha Khalid wrote a review Aug 2023
Dhaka City, Bangladesh
+1
3.0 of 5 bubbles
Because of the proximity to the airport, the hotel is good for the travellers who intend to stay one or couple of nights and then catch another flight. The rooms are clean and quite specious. The good thing is that the rooms are more like studio-suites that enhances the quality of the stay. Breakfast items are very limited and the hotel is more like self service one. As a whole for short stay it can be a good choice for the travellers.
Read more
Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Springhill Suites Houston Intercontinental Airport
Responded 23 Aug 2023
Dear mustaphakhalid, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We welcome the feedback, both positive and opportunities for improvement, as these foster change for future stays. Your thoughts are appreciated and we hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Dwan Lightfoot General Manager
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MSDSK wrote a review Jun 2024
London, United Kingdom
5.0 of 5 bubbles
We enjoyed staying here when we visited Houston for two nights, arriving and leaving by air and spending our full day sightseeing in the downtown area. We did not want to rent a car; it was therefore very useful that the hotel is a few minutes’ walk from the stop for local bus into downtown Houston (45 mins journey) and offers a complimentary airport shuttle.

Our room was nice (though it did not have a safe), the staff were friendly and helpful and the complimentary breakfast was satisfactory.
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Marketing at Springhill Suites Houston Intercontinental Airport
Responded 21 Jun 2024
Dear MSDSK, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Dwan Lightfoot General Manager
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…
Kansas City, Missouri87 contributions58 helpful votes
The complimentary breakfast starts at 7 AM. Airport shuttle service is arranged with the front desk and is available 24/7. When you come into the airport, you will need to call the hotel for pickup (1-281-442-2275).
Answer from Caller9
Miami61 contributions44 helpful votes
We visited one which was a good distance away but we had a rental car. Check at the front desk and they will let you know. They are very helpful and knowledgeable. We asked them the same question !
T H asked a question Dec 2017
Odd Todd is an odd Todd
GOberg2000 wrote a tip Jul 2024
Huntsville, United States8 contributions
5.0 of 5 bubbles
"Very convenient if you need to fly out the next day! A very comforting environment before returning home, or leaving home!"
Read full review
Chris r wrote a tip Apr 2024
1 contribution
1.0 of 5 bubbles
"Tons of other hotels nearby don’t be humiliated by staying here"
Read full review
Francisco D wrote a tip Jul 2023
4 contributions3 helpful votes
1.0 of 5 bubbles
"talk constantly with front desk to be sure they do not cancel your paid reservation - get names of supervisors"
Read full review
jclaireva wrote a tip Jun 2023
Province of Guanacaste, Costa Rica74 contributions19 helpful votes
5.0 of 5 bubbles
"Parking is free and super easy. Suites are totally worth it. Great for families."
Read full review
Fairlypicky wrote a tip Mar 2023
Olathe, Kansas78 contributions61 helpful votes
3.0 of 5 bubbles
"Be familiar with Houston International airport. Shuttles have set drop off pick up points, may have to travel to get to your gate/airline."
Read full review
…
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There are more places to choose from in the Houston area.
PRICE RANGE
$181 - $233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites houston intercontinental airport hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
156
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SPRINGHILL SUITES HOUSTON INTERCONTINENTAL AIRPORT | UPDATED 2024 Hotel Reviews & Price Comparison (TX) - Tripadvisor

Frequently Asked Questions about Springhill Suites Houston Intercontinental Airport
Which popular attractions are close to Springhill Suites Houston Intercontinental Airport?
Nearby attractions include Casa De Montecristo (0.5 km).
What are some of the property amenities at Springhill Suites Houston Intercontinental Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Springhill Suites Houston Intercontinental Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Springhill Suites Houston Intercontinental Airport?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Springhill Suites Houston Intercontinental Airport?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Springhill Suites Houston Intercontinental Airport?
Conveniently located restaurants include Good Eats Grill, Gumbo Jeaux's, and Hot Biscuit.
Are there opportunities to exercise at Springhill Suites Houston Intercontinental Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Springhill Suites Houston Intercontinental Airport have an airport shuttle?
Yes, Springhill Suites Houston Intercontinental Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Springhill Suites Houston Intercontinental Airport have airport transportation?
Yes, Springhill Suites Houston Intercontinental Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Springhill Suites Houston Intercontinental Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Springhill Suites Houston Intercontinental Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
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