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All reviewsmoody gardensspring hillwafflesfree breakfastdisney cruisenice clean hotelplace to staybalcony roomstaff was very friendly and helpfulnext morningpull out couchmini fridgecheck in was easyeach morninghot tubsea wallthe breakfast area
Came down for last weekend before school. Clean friendly fast service. Will come back and stay again. The breakfast was nice and plenty of help to keep it stocked up for everyone. Always nice to help professional people there to help you with any of...More
We opted to stay here since a friend of ours was able to get us reservations at a reasonable rate. Very clean room (but ours lacked a balcony which sucked for beach go-ers like us) and the staff was helpful. Breakfast was your typical hotel...More
I stayed here during a New Student Conference weekend for my daughter headed to TAMUG. We enjoyed the balcony view of the bay, the breakfast (although more and better gluten free options would be appreciated), and the clean room with comfortable beds.
It was quiet...More
Thank Jessica D
Response from shs_galveston, Public Relations Manager at SpringHill Suites Galveston IslandResponded 4 weeks ago
Dear Jessica D.
On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at SpringHill Suites Galveston Island.
Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure...More
Stayed here with my daughter and mom the night before a cruise. Had requested a balcony room, as it was my daughter's first cruise as well as her birthday, and I wanted everything to be very nice for her. The room we got was on...More
2 Thank sherylm142
Response from shs_galveston, Front Office Manager at SpringHill Suites Galveston IslandResponded 20 June 2018
It has come to my attention that the service you received during your
recent stay did not meet your expectations. For this, I sincerely apologize.
The experience you described is not characteristic of the level of service our associates strive to provide. I...More
Good experience. All of the employees we encountered were professional and friendly. We asked for an extra blanket and the young man (didn't get his name) brought a blanket, pillow and sheets very quickly to our room. The breakfast buffet was decent, nothing to complain...More