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Hampton Inn & Suites Dallas Downtown

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Traveller (121)
Room & Suite (62)
Dining (25)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to Hampton Inn & Suites Dallas Downtown, near Dallas attractions, Fortune 500 companies and trendy districts. Formerly the Allen Building, this modern high-rise hotel is a short walk to Dealey Plaza, the Majestic Theatre, Thanks-Giving Square and Deep Ellum. Enjoy our free hot breakfast, complimentary Wi-Fi, 24hr fitness center, and indoor swimming pool.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
112Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
563Reviews
255Photos
10Q+A
32Room tips
Traveller rating
  • 359
  • 120
  • 44
  • 19
  • 21
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Popular mentions
Happened to stay in this hotel for 6 days and 5 nights in this hotel. Was enjoying my stay in this hotel until the receptionist changed the whole case. This hotel does not place new bottle of water after they clean up the room. Everyone have to go n collect from the reception,
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Hotel's Favourite
Opted to stay here after long haul flight from Australia to get over jet lag before heading to the snow. Great location for the city sights and easy walk to West End, Deep Ellum and the things you want to check out if you only have one day in town to tick them off. Check in
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Guys stay carefully 'cose the guys of the valet parking the stilling money !!!!!! they let you know that u can pay to them without let u know that the hotel make you pay for the valet too.... and the bad things is that i sad to the hotel what was happen and instead todo
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Response from HISDTDallas, General Manager at Hampton Inn & Suites Dallas Downtown
Responded 3 days ago
Dear Riccardo P, Thank you for taking the time to share your recent experience with us. We are truly sorry for the valet experience during your recent stay with us. We have addressed the particular incident with our valet team, and please trust it has been taken care of. Again, we appreciate the feedback and giving us an opportunity to fix the situation. Best Regards
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There’s construction everywhere right now, we had to pay for parking behind the building because their renovations are just everywhere. They said $15 for parking behind building or $33 for valet parking. The pictures I saw were WAY different than what the actual room looked
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Review collected in partnership with Hampton
Response from HISDTDallas, General Manager at Hampton Inn & Suites Dallas Downtown
Responded 1 week ago
Dear Daydream15301997491, Thank you for taking the time to share your recent experience with us. We are truly sorry for the construction around the hotel, but we are rounding the corner and nearing completion of our parking garage in the next couple of months. Our garage will be an added amenity with easier guest access to parking and as mentioned no more construction coming soon. We hope you give us another opportunity in the future to host you when you travel to downtown Dallas. Best Regards, Rick Crain
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Bad service, uncaring front desk help, horrible beds, sewer smell, homeless problem outside hotel, great rain showers in bathroom, nice looking lobby, breakfast room decent with very friendly staff...front desk can take lessons in customer service from breakfast staff
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Review collected in partnership with Hampton
Response from HISDTDallas, General Manager at Hampton Inn & Suites Dallas Downtown
Responded 2 weeks ago
Dear kimberlyh363, Thank you for taking the time to share your recent experience with us. We are very sorry for the inconvenience and the lack of service during your initial arrival experience with one of our team members, and other areas of disappointment you experienced. Thank you for also sharing the positive as well and we will be sharing that feedback with our team. We do value you as our guest and we did not deliver to the expectation that you can expect at our hotel. If you return to the Dallas Downtown area please reach out to me directly so I can personally handle your accommodations, and we will ensure your stay is 100% satisfactory. Thank you, Rick Crain
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Photo provided by managementHampton Inn & Suites Dallas Downtown
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Yes, you definitely could. It's about a mile away so it may take 20-30 minutes depending on your walking speed. If you're up to it, you could also grab a Lime or Bird scooter and get there quicker.
1 vote
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How is the parking? Self?
There is self parking. I actually don’t recall that there was a valet
0 votes
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I didn’t see the pool, so I am not sure if it was done yet, sorry.
0 votes
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Yes, we took a shuttle to the airport. My apologies for the delayed response.
0 votes
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There is a self parking lot behind the hotel that is $15 a night. The lot is an open lot and people on the street can access it. I used the valet for $24 a night. It is secure and convenient. It also runs 24 hours a day. Just call 15 minutes ahead of your departure and it will be parked in front ready to go.
1 vote
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12
"Room 1200 was fantastic - spacious with decent views and not too much roadhouse coming through the insulated windows..."
"Just have a look at what is being offered. The pictures are generally true to the real Our room was quiet and very roomy"
"Get high rooms to avoid street noise."
"Nice business center"
"Suite gives you lots of room."
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PRICE RANGE
US$119 - US$315 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasDallasDowntown Dallas
NUMBER OF ROOMS
176
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