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Residence Inn Dallas by the Galleria

Traveller (2)
Room & Suite (10)
Traveller (2)
Room & Suite (10)
Dining (5)
Overview
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5460 James Temple Drive, Dallas, TX 75240 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Facilities for Disabled Guests
Housekeeping
3 Star accommodation
Additional information
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15)
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1 - 5 of 15 reviews
Reviewed 4 weeks ago

Unfortunately, I didn't enjoy my stay there, my room had a leak, so I heard water dripping all night. When I went down to talk to a manager there's a poor girl in tears saying she wanted to go home, I assume talking to her...More

Date of stay: October 2018
Thank Connector32874464582
Response from Morgan P, Director of Operations - Morgan at Residence Inn Dallas by the GalleriaResponded 4 weeks ago

Thank you for taking the time to leave a review for our hotel. I am sorry to hear that you had this type of experience, as this is very unusual behavior. Can you please reach out to me via email so that we may further...More

Reviewed 17 October 2018 via mobile

Our family joined my husband for a conference in Dallas and selected this Residence Inn (our favorite brand) for our stay. We loved the room layout and overall atmosphere of the hotel! Kate at the front desk and Reggie in the breakfast room were both...More

Date of stay: October 2018
Thank BlueEyedTexan
Reviewed 15 September 2018 via mobile

Carpet is wet after a deep clean. Not just damp but wet enough to soak through your socks and trousers. No other rooms available. Rooms smells like the domestos factory from the cleaning chemicals. Day 2. Cleaning knocks on door at 9am. I asked them...More

Date of stay: September 2018
Thank James P
Response from Morgan P, Director of Operations at Residence Inn Dallas by the GalleriaResponded 17 September 2018

Thank you for your review, James. We truly apologize for these events, as they in no way represent the service or culture that we strive to provide here at the Residence Inn. I am glad that we have been able to communicate about these issues...More

Reviewed 26 August 2018

Ty checked us in after we had to abandon a prior hotel with a moldy air unit. He and the rest of the staff were extremely helpful and accommodating. They even saved us money! We had a service dog with us and the staff was...More

Date of stay: August 2018
Thank JohnnyGandSuzieN
Reviewed 18 August 2018 via mobile

Omg front desk clerk TY was very awesome and helpful. I would most definitely recommend this hotel to any one. Also on top of great customer service the layout of the room is phenomenal. I can’t forget how soft and comfortable the bed was.More

Date of stay: August 2018
Thank Toya J
Response from Morgan P, Director of Operations at Residence Inn Dallas by the GalleriaResponded 4 September 2018

Thank you for your kind review, Toya! We are very lucky to have such great team members, such as Ty, who are ready to take care of all our guests! I will be sure to pass on your review for all the team to hear!...More

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About
Description
If you’re looking for a hotel in Dallas, look no further than Residence Inn Dallas by the Galleria. More Given the close proximity of popular landmarks, such as Reunion Tower (17.0 km) and Margaret Hunt Hill Bridge (30.4 km), guests of Residence Inn Dallas by the Galleria can easily experience some of Dallas' most well known attractions. Residence Inn Dallas by the Galleria offers guests an array of room amenities including air conditioning. Guests arriving by vehicle have access to parking. Also, getting online is possible, as Residence Inn Dallas by the Galleria offers free wifi. While in Dallas, you may want to check out some of the restaurants that are a short walk away from Residence Inn Dallas by the Galleria, including The Oceanaire Seafood Room (0.6 km), Grand Lux Cafe (0.6 km), and Maple Leaf Diner (1.0 km). Best of all, Residence Inn Dallas by the Galleria makes it easy to experience many great Dallas attractions like Galleria Dallas, NorthPark Center, and West Village, which are some popular malls. The staff at Residence Inn Dallas by the Galleria looks forward to serving you during your upcoming visit. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Air Conditioning
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Price range
US$122 - US$205 (Based on Average Rates for a Standard Room)
Location
United States > Texas > Dallas
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Price range
US$122 - US$205 (Based on Average Rates for a Standard Room)
Location
United States > Texas > Dallas
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Traveller (2)
Room & Suite (10)
Dining (5)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
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Room Tips
"dont pick rooms on the 5th floor"
Connector32874464582
4 weeks ago
Read review
"I recommend overlooking the pool."
JohnnyGandSuzieN
25 Aug 2018
Read review
"Don't stay on 5th floor"
Harkhuck
11 Jun 2018
Read review
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