This hotel is the Epitome of Omni's character. From the hotel decorum, staff, service, dining, meals and more I love this hotel. They have the express check-in, which I love to grab my key and go straight to my room after a long drive.
This was a great hotel with all the amenities one could want or ask for.. The day manager was terrific. all of the staff were nice and professional. the hotel has jacuzzi, sauna, great work out room. Please try one of the four restaurants in hotel. best of all is free covered…
Had a pretty good stay. The room was nice and all, expected more for the price. The lady who checked me in was great, didn't like that i couldn't just decline incidentals and was charged extra and although it took longer to get my deposit back it wasn't horrible.
Didnt sleep well as room was NOT good. Full size beds were uncomfortable and lights from outside shown thru at night making it hard to even go to sleep. Breakfast was underwelming. Our backs still hurt a day later...
I have never been treated so poorly the wait staff in the breakfast room degraded and humiliated me and my daughter in front of numerous customers arguing to the extent of stupidity after explaining to no end.
"ask for high floor above 7th to get a great view.."
"Away from the lift motor room. Great views of the city but major busy highways surround the property."
"Don’t stay on the eighth floor due to theft."
"Have to ask for rooms with a view, if available they are very accommodating."
"Make sure and collect all your belongings because they may be stolen by staff"