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Like this place even better. It's been remodeled. Excellent service. Staff friendly. Room was comfortable. Conference food was mediocre but that's okay. There has to be something to improve on. Didn't feel like an airport hotel at all.
The rooms were beautiful and though I face the runway it was remarkably quiet. The reservations desk was friendly and when they discovered that I was not a Hyatt member they enrolled me on the spot. The modern electronics in the room were excellent as well.
Seamless, quick check in process. Great fitness and spa facility. Spacious rooms. I flew in for a quick 1 night work meeting at the hotel and it was super convenient. Property is connected to D terminal.
I grabbed a room here when it became clear I wasn't going to get all the way home after a long return flight from Beijing.
Wow! No issues getting there from Terminal A (very regular shuttles), and once I was there they got me into my room in a huge hurry. The room itself was seriously luxurious and very spacious compared to other airport hotels I've done, with a great view of the DFW runways. The staff looked after me (got me toiletries without a blip as my bag didn't make it with me), and were super-helpful in navigating the DFW baggage claim sites to find my luggage the next day. The bed was wonderfully comfortable and the room was blissfully quiet so I got a great night's sleep. I checked out their workout facility and was green with envy that my workout gear was in my luggage - it's huge and modern and very well equipped.
I hadn't been in here before, but next time I'm coming back from across the Pacific and can't get home I'll be there again - great experience!
Response from GrandHyattDFW, Manager at Grand Hyatt DFW
Responded 6 days ago
Thank you for your 5-star review, Jeffrey. We're thrilled we were able to turn an unexpected layover into a pleasant experience and we're so glad you enjoyed your stay. It's great to hear you found our staff helpful and that you enjoyed he comforts and views of your guest room. We hope you'll come and visit us again next time your travels take you through DFW Airport.
I checked in and the front desk offered me a free upgrade without asking. My wife and I were in the hotel for a conference. Our room for being at an airport was very quiet. We had a great view of the planes landing and taking off. In fact the room had a guide to planes . We found the room to be well maintained and very clean. The staff was very friendly and welcoming during our entire two night stay. We ate in the room one night using room service. The food was delivery as order and not much of a wait. Also,we had appetizers added which were complimentary as well as welcome extras to our meal. Also we at the restaurant the first night and found it to be great in service and food. We would like to recognize one employee who was very caring to my wife, her name is Sharonda James. I will get in touch with the hotel management separated to give them what she did that moved both my wife and myself.
Luxury, convenience and unsurpassed service are the standard at the Grand Hyatt DFW. The hotel is integrated into DFW International Terminal D and accessible from all DFW terminals via the SkyLink or …MoreTerminal Link systems. This luxurious hotel offers 298 elegantly appointed guest rooms, 34,000 sq. ft of meeting space, and a globally inspired dining experience. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.