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SureStay Hotel by Best Western Pigeon Forge

Traveller (7)
Room & Suite (13)
Dining (1)
Overview
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117 Pin Oak View Dr, Pigeon Forge, TN 37863-2908 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Facilities for Disabled Guests
Housekeeping
2.5 Star accommodation
Additional information
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Offers from SureStay Hotel by Best Western Pigeon Forge
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (30)
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1 - 5 of 30 reviews
Reviewed 1 week ago via mobile

Our second vacation at this hotel. Clean, newly remodeled rooms. Pets are welcome which is a plus! Free breakfast available. Very friendly staff. The nicest economy hotel we’ve stayed at in this area. It’s close to all attractions in the Pigeon Forge and Gatlinburg area....More

Date of stay: November 2018
Thank inukorro
Hotel's Favourite
Reviewed 3 July 2018

We loved this place. It is new to the Best Western Sure Stay family. It was another name before. They have taken over a hotel that was there before it was new paint the room was great. The beds where great would love to have...More

Date of stay: June 2018
1  Thank Militaryfamily03
Response from sam p, Manager at SureStay Hotel by Best Western Pigeon ForgeResponded 31 July 2018

Its great to hear that you guys loved your stay. Update the cats are gone, hopefully they made there way back home or at least found another home. Thanks for staying with us. See you next time.

Reviewed 2 weeks ago via mobile

Our hot water would come and go during the course if a shower. We asked the front desk about it and they said it’s normal. The people in 112 left their dog alone in their room, and it barked for 4 hours nonstop before we...More

Date of stay: November 2018
Thank DaveW354
Response from sam p, Manager at SureStay Hotel by Best Western Pigeon ForgeResponded 2 weeks ago

Sorry we have tankless water heaters that delivery water on demand and rooms towards the end of the building it takes a minute to get to even with a recirculating pump. We welcome pets to our hotel. As far as the pets go our hotel...More

Reviewed 3 weeks ago via mobile

The moment we walked in the room and sat our stuff on the bed, there was a roach. ON THE BED! We quickly grabbed our stuff, went and got a refund, and left. We decided to stay at the Super 8 motel. It’s nice and...More

Date of stay: November 2018
1  Thank tiffaloo90
Response from sam p, Manager at SureStay Hotel by Best Western Pigeon ForgeResponded 2 weeks ago

Sorry again. Its just this one room our exterminators have been out here and treated that room 3 times. Hopefully now the problem is gone for good. But if anyone does have a problem let us know as soon as possible. We will gladly move...More

Reviewed 3 November 2018

easy access for quick stop for our trip and rate was reasonable considered for a weekend. we had great stay with our family, clean and newly renovated rooms . will definetly stay here again and surely recommend this place.

Date of stay: October 2018
Thank Nimi D
Response from sam p, Manager at SureStay Hotel by Best Western Pigeon ForgeResponded 2 weeks ago

Happy to hear you enjoyed your stay. Our location at the traffic light right across from WonderWorks and Hatfields and McCoys is really great for easy access in and out of the hotel. Thanks again for staying and hopefully see you soon.

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About
Description
The newly renovated SureStay Hotel by Best Western Pigeon Forge is located in the heart of Sevier County. Steps away from WonderWorks, Titanic, Hatfield & McCoys, Hard Rock Cafe, Smoky Mountain Opry, Tanger More Outlet® Mall and more. Just a short drive to Dollywood, Gatlinburg, Smoky Mountain National Park, Ripley's Aquarium and much more. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Pool
Breakfast included
Restaurant
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
38
Price range
US$55 - US$175 (Based on Average Rates for a Standard Room)
Formerly known as
Rodeway Inn Pigeon Forge
Also Known As
Country Hearth Pigeon Forge Hotel Pigeon Forge
Location
United States > Tennessee > Sevier County > Pigeon Forge
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
38
Price range
US$55 - US$175 (Based on Average Rates for a Standard Room)
Formerly known as
Rodeway Inn Pigeon Forge
Also Known As
Country Hearth Pigeon Forge Hotel Pigeon Forge
Location
United States > Tennessee > Sevier County > Pigeon Forge
Photos
Traveller (7)
Room & Suite (13)
Dining (1)
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Questions & Answers
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j0die63
7 October 2018|
Answer
Response from Militaryfamily03 | Reviewed this property |
IF you can get a room on the first floor then YES if not NO. They do not have a elevator.
0
Votes
j0die63
7 October 2018|
Answer
Response from Militaryfamily03 | Reviewed this property |
It has a military discount and they can put you on the first floor if you ask.
0
Votes
Joe B
29 June 2018|
AnswerShow all 3 answers
Response from sam p | Property representative |
Sorry no elevator. Only 2 stories though.
0
Votes
Room Tips
"Views in the 200-series rooms, where we were, were non-existent. Staying on the front side was probably..."
Ambassador638079
11 Oct 2018
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"easy access to rooms"
thomasmO6715DQ
17 Jul 2018
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"Back building top floor was very quite!"
tracysG7282FA
17 Jul 2018
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