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Holiday Inn Express Pigeon Forge/Dollywood

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Traveller (55)
360
Panoramas (10)
Traveller (55)
360
Panoramas (10)
Pool & Beach (25)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN located near Dollywood and at the center of the entertainment, dining and shopping districts. The Holiday Inn Express is family friendly with its heated indoor pool and whirlpool, video arcade for the small ones in your family, and is located within 5 blocks of 22 attractions, 300 outlet stores and more than 15 full service restaurants. From relaxing by our indoor pool and whirlpool, unwinding in a luxurious Jacuzzi suite, soaking up some sun on our spacious sundeck, visiting one of the many family attractions in the area, or enjoying the remarkable beauty of the Great Smoky Mountains, the Holiday Inn Express is the perfect choice for couples or families.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Hot Tub
Self-Serve Laundry
Non-Smoking Hotel
Heated pool
Indoor pool
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Reviews (344)
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341 results
Traveller rating
117
91
71
33
29
Traveller type
Time of year
LanguageEnglish
117
91
71
33
29
Show reviews that mention
All reviews king kong pancake maker wax museum showing its age room was clean indoor pool fresh towels king bed housekeeping staff enjoyed our stay free breakfast attractions whirlpool traffic tn linens fireplace
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1 - 5 of 341 reviews
Reviewed 4 weeks ago via mobile

From the time I walked in, I was told “we are under construction”....that was the answer to any question I had. I am disabled and made my reservation on the IHG app for an accommodating room. I walked in and was told that they had...More

Date of stay: November 2018
Thank Travelerfrank79
Response from GMK202, Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 4 weeks ago

Thank you for taking the time to review us on TripAdvisor. I am sorry we failed to give you the fine service and accommodations we strive for with all our guests. Although we are under renovations, that is no excuse for inconsistent service or loud...More

Hotel's Favourite
Reviewed 18 April 2018 via mobile

I have stayed hear many, many times. Good location, ample parking. Staff will go way out of the norm to help you get preferential tickets to shows, even more assistance if you use American Express Gold. Still they can help with almost any card you...More

Date of stay: July 2017
2  Thank Derf1954
Response from cdpag, General Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 18 May 2018

Thank you taking the time to review our hotel. I'm glad you like our location. I appreciate your kind comments about our team. We hope to see you again soon. Sincerely, Christine Drew General Manager

Reviewed 29 October 2018 via mobile

We use 100% Holiday Inn / Express Hotels and this was our worst stay ever. Our 5th floor room had some renovations but many items incomplete. The shower had no grab bars, no soap dish, no corner tray. The only place to store items was...More

Date of stay: October 2018
2  Thank James B
Response from Roving11937437475, Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 2 weeks ago

I want to first thank you for taking the time to fill out a review for our property. We truly appreciate your candid words and suggestions. Like you stated, we are under a full renovation and are working tirelessly to get it finished so that...More

Reviewed 16 October 2018 via mobile

Set just off the main strip this place is central to everything but nice and quiet. The front desk guy called Doyle was really helpful with advice and recommendations. The room was modern and the king sized bed very comfortable we slept really well. Buffet...More

Date of stay: October 2018
2  Thank Dave T
Response from cdpag, General Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 24 October 2018

Thank you for taking the time to review us on TripAdvisor. I'm glad our location worked out good for you. We are lucky to be right off the strip and we have a trolley stop right in front of the hotel. Doyle is awesome. We're...More

Reviewed 13 October 2018 via mobile

It directs were a bit confusing. The address listed on Expedia must have been for a former location that is quite rubbed down now. But when we arrived we were about an hour before Check in time. We decided to wait in the lobby which...More

Date of stay: October 2018
1  Thank Bigwormzer
Response from Roving11937437475, Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 2 weeks ago

I am so glad to see that you enjoyed your stay with us! Yes, we are under a full renovation and we are happy to see that it did not hinder your stay at all. We hope to see you again in the near future....More

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Questions & Answers
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Jamie M
31 October 2018|
AnswerShow all 2 answers
Response from GMK202 | Property representative |
Dear Jamie, It's not a Holiday Inn anymore. It's called The Ramsey-865-428-2700. The company I work for owns the Holiday Inn Express & Suites Pigeon Forge-Near Dollywood and the Holiday Inn Express & Suites Pigeon... More
0
Votes
Ryan5300
20 August 2018|
AnswerShow all 2 answers
Response from C7832YNlindas | Reviewed this property |
We drove from Maryland, but you could probably call the hotel and ask them. Often the hotel’s website has that information too.
0
Votes
Denise S
28 July 2018|
Answer
Response from Derf1954 | Reviewed this property |
I am just a traveler like you. I have stayed there several times and not had a problem. Did you talk to manager?
0
Votes
Room Tips
"Renovated rooms are very nice."
C7832YNlindas
29 Jul 2018
Read review
"get the 5th floor"
denisesO8903DM
24 Jul 2018
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"Options! Our room (3rd floor with a jacuzzi!) mountain view. (Another had a fireplace)."
1gypsylife
7 Mar 2017
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"I was on 5th floor, very quiet"
Z1553GAjudithb
30 Nov 2016
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PRICE RANGE
US$86 - US$223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express pigeon forge/dollywood hotel pigeon forgeholiday inn pigeon forgepigeon forge holiday inn
LOCATION
United StatesTennesseePigeon Forge
NUMBER OF ROOMS
105
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