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Good location to airport and downtown and Opry. Five of us were comfortable in the two bed, two bath. Pool was nice and handy to have laundry facilities. I would echo other reviews that one front desk staffer came off as somewhat rude when checking...More
Response from Walter D, Manager at Residence Inn by Marriott Nashville AirportResponded 3 days ago
Dear Good for five of us,
Thank you for your feedback about your recent stay at the Nashville Airport Residence Inn. Upon reviewing your feedback I wanted to personally apologize for the service provided during your trip as this is not Marriott's expectation of service....More
This is the worst Marriott Property I have ever stayed in!!!!! I am having to listen to some kid bounce all over the place in the room above me at 10:30 at night!!!! The room is very run down with a TV that is falling...More
Response from Chris Y, Manager at Residence Inn by Marriott Nashville AirportResponded 2 weeks ago
Dear Valued Guest,
Thank you for your honest feedback while staying at the Residence Inn Nashville Airport. I understand the frustration you must have felt by reading your feedback of your stay and sincerely apologize for the level of service provided as it is not...More
I love Marriott but this was such a disappointment right down to hospitality staff and front desk. They were extremely rude, breakfast was not kept up until cut off time, choices disgusting and at evening reception food was subpar with no wine available. I would...More
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Response from Chris Y, Manager at Residence Inn by Marriott Nashville AirportResponded 3 weeks ago
Hello Valued Guest,
Thank you for choosing to stay at the Residence Inn Nashville Airport and providing your honest feedback. I will be following up with my team to ensure the interactions and room issues are corrected and handled appropriately. This is not the expectation...More
I loved the fact that it was a short drive or Uber from Broadway and other spots downtown. But the hotel was just okay.
Included breakfast and it was the typical buffet (eggs, sausage, waffles, cereals, etc).
Room was okay. I had to ask them...More
Response from Whitney S, General Manager at Residence Inn by Marriott Nashville AirportResponded 3 weeks ago
Thank you for staying with us and providing us feedback. I'm sorry to hear that you your stay was not exceptional and that our housekeeping services were not up to your standards. I will follow up with our housekeeping team to ensure we...More
Stayed here one night on our way to Tuscaloosa!! Decent location to downtown.
Room was very accommodating for 5 people, we had the 2 bedroom, 2 bath suite!!
Breakfast was nice, not great. Management was friendly.
Response from Whitney S | Property representative |
Hi Holly H,
Thank you so much for the question. Our shuttle service is to the airport, but we do offer complimentary grocery shopping. You simply fill out a grocery list and we do the shopping for you! Please let us know if... More
Hi Holly H,
Thank you so much for the question. Our shuttle service is to the airport, but we do offer complimentary grocery shopping. You simply fill out a grocery list and we do the shopping for you! Please let us know if you have any further questions and we hope to see you soon!