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SpringHill Suites Memphis Downtown

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Traveller (280)
Room & Suite (95)
Dining (9)
About
Location
Cleanliness
Service
Value
Spacious, all-suite hotel located 10 mi from Graceland; minutes from area restaurants and businesses.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Classic
HOTEL CLASS
Hotel links
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Reviews & more
920Reviews
289Photos
13Q+A
100Room tips
Traveller rating
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  • 26
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Popular mentions
Booked rooms online, when we arrived we were met with a big welcome from both the parking valet and front desk. Great location for riding trams as they are on the side street just out the door. Walked to a few restaurants within a block or two, took the trams to Bass Pro
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+1
I would probably not choose to stay here for an extended period of time in Memphis, but it was a great stop for us as we traveled on through to Texas. Conveniently located off 40, the room was clean, the staff super friendly and the best breakfast included in the stay. Was a 4
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There is absolutely a certain charm to Memphis, that can never be taken away. That charm rolls down to it's people. In almost every business I was in, they treated me warmly. This includes the hotel workers. From the valet to the front desk, everyone was very welcoming and kind
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Response from Kelly H, Guest Relations Manager at SpringHill Suites Memphis Downtown
Responded 14 Dec 2018
Dear Cameron B, Thank you for choosing SpringHill Suites by Marriott for your recent accommodations in Memphis, TN. I regret to hear that your room was not on par with your, or our own, expectations. Please accept our sincere apologies for the cleanliness concerns you encountered; this was an oversight on our part. We have shared your comments with our housekeeping management and team to ensure this does not happen again in the future. I hope you enjoyed your stay otherwise and that you will consider returning again in the future! Please contact me directly at 901-522-2100 should you have any further questions or concerns. Thank you,
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We went to Memphis for the St Jude Marathon weekend. We stayed at the Springhill Suites. It was clean, quiet, and the shower was hot. The staff was friendly and welcoming. Answered all of our questions about how to get about in the Downtown area. Would recommend that you
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Unfortunately, this was not a typical stay at a typical Marriott's based on our Silver Elite 20+ year experience. Room heavily smelled like cigarette smoke grout on the tile floors was missing in numerous areas resulting in crud and unsightlyness. Staff response was 'Remodeling
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Response from Kelly H, Guest Relations Manager at SpringHill Suites Memphis Downtown
Responded 10 Dec 2018
Dear L D, Thank you for taking time to provide feedback regarding your recent stay at SpringHill Suites Memphis Downtown. I apologize that the room condition you encountered was so poor. In order to review the situation I would need additional information if you could contact me at your earliest convenience; my information is listed below. Thank you, Kelly Hill | Guest Services Manager SpringHill Suites Memphis Downtown 901.522.2100 p | 901.522.2124 f khill@summitmgmtcorp.com
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Bed
Photo provided by managementSpringHill Suites Memphis Downtown
Suite
Bedbug room 703!
Room / Sitting area
Living Room area
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12345619
Does the fitness room have dumbbells?
I'm not sure.I did not go to the fitness room.
0 votes
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Are they pet friendly? Is it valet parking, or a fee for parking?
Not sure about the pets and we parked ourselves free.
0 votes
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The Hotel does not have a shuttle, a taxi ride is only about 35.00, or Uber would be less.
1 vote
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Is there a shuttle that runs to and from Beale St from the hotel?
The city's public street car stops directly at the hotel's front door. Also, Beale Street is only two blocks away from the hotel.
1 vote
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Are there any 2 queen balcony rooms in the Kress Building?
My room had a King-Bed and a full-size sleep sofa-bed, which looked out over a park. Furthermore, this is a city hotel that has limited view!
1 vote
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123
"Ask for the beds needed, they will help you."
"Try another hotel chair."
"If access an issue pick newer part of hotel"
"Ask for a street view room."
"Do not choose a room in the historic part. It is difficult to access."
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12345620
PRICE RANGE
US$161 - US$360 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites memphis downtown hotel memphismemphis springhill suites
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
102
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