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Madison Hotel

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Traveller (485)
Room & Suite (343)
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Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“rooftop bar”(322 reviews)
“junior suite”(47 reviews)
“mississippi river”(140 reviews)
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What's included
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Rooftop Bar
Fitness centre
Concierge
Wheelchair Access
Business Centre
Dry Cleaning
Rooftop Terrace
4 Star Hotel
The jazzy spirit of Memphis is brought to life at the Madison Hotel. This boutique luxury hotel dazzles the senses with its striking interiors. Its contemporary style is best defined by its bold use of colors, geometric patterns, and modern furnishings. Sexy yet comfortable, this...
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Location and contact
79 Madison Ave, Memphis, TN 38103-2137
Hotel website
13.5 km to Memphis Intl Airport
98 restaurants are within a 0.5 km radius
0.6 km from Beale Street
View nearby attractions and restaurants
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,182)
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2,149 results
Traveller rating
1,160
544
249
118
78
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LanguageEnglish
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1,160
544
249
118
78
Show reviews that mention
All reviewsrooftop barjunior suitemississippi riverbeale streetboutique hotelfire pitvalet parkingturn down servicelarge bathroomvalet servicebeautiful hoteldowntown memphisfew blocksmud islandsouthern hospitalitycivil rights museummain street
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1 - 5 of 2,149 reviews
Reviewed 1 week ago

I had recently booked a room at the Madison Hotel based on a past stay there. When I was alerted that the rooftop bar was still closed for renovations I was very disappointed. I did not keep my reservations but I wanted to write a...More

Thank JMArkansas
Reviewed 2 weeks ago via mobile

Stayed here for two nights, was disappointed to learn that the rooftop bar was closed for refurbishment but we were upgraded to a king suite for the inconvenience! Room was fab, very spacious and comfortable, super king bed and clean modern bathroom. Also had a...More

Thank helenora85
Reviewed 4 weeks ago via mobile

Changed hotels in Memphis from Graceland Guest House to The Madison Hotel to have a better last night. To our surprise the hotel is under renovation. We specifically booked this hotel for its roof top bar and restaurant, both of which were closed. Corridors were...More

3  Thank Oztravelreviewer
Response from MadisonDamien, General Manager at Madison HotelResponded 3 weeks ago

Dear Tony C.: Thank you for sharing the details from your stay. We work to alert guests before their arrival that the restaurant and rooftop are under renovation -- we're very sorry that this was not communicated to you in advance of your arrival. We...More

Reviewed 12 June 2018 via mobile

A myriad of frustrations. We booked in September, where the renovations that removed all the amenities (rooftop bar, in-hotel restaurant and room service) that were the primary reasons for staying in this hotel were not outlined at the time of booking. Since booking early September,...More

2  Thank Veljko S
Response from MadisonDamien, On Behalf of Madison Hotel at Madison HotelResponded 4 weeks ago

Dear Mr. S, Thank you for letting us know about the details of your stay. We apologize for the confusion of expectations and also for the late-night call -- moving forward, we will check with early reservations to confirm that all have received notice of...More

Reviewed 12 June 2018

We visited this property with a large group. Check-in was efficient given the number of people checking in. The room was comfortable. Two issues we had: First, locating an ice machine was a challenge (it's on the mezzanine level). Second, a housekeeping 'fail'. When putting...More

Thank Diver-Hiker
Response from MadisonDamien, General Manager at Madison HotelResponded 4 weeks ago

Thank you for staying with us at for taking the time to share your experience. We deeply apologize for the issue with your shower -- we are sharing this with our housekeeping management to be sure that they are aware. If your travels do bring...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$146 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$146 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
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Traveller (485)
Room & Suite (343)
Dining (29)
Amenities (29)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
AndyBernard1
14 June 2018|
AnswerShow all 3 answers
Response from Sheryn R | Reviewed this property |
We stayed in April, and the renovations were nowhere near finished. Also they still have our $1000. We are disputing this through Visa International. They said it’s for payment of accommodation. Although we prepaid our... More
0
Votes
james S
21 March 2018|
AnswerShow all 4 answers
Response from Rahul M | Reviewed this property |
It used to be friendly, amazing, clean and vibrant. Now it just sucks! It smells. It is dirty! It is unfriendly! I wrote a review on TripAdvisor and no one from the hotel even responded. That should tell you how much they... More
1
Vote
lindafromNJ
3 January 2018|
AnswerShow all 3 answers
Response from Amy V | Reviewed this property |
We also were told cancellation would mean forfeiture of all costs. It was definitely a risk.
0
Votes
Room Tips
"River view rooms are the best!"
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"Upper level rooms have great views of the river."
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"Ask for higher floors and views of the Mississippi to avoid street noise."
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"5 stars for service, sleep quality and rooms."
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