ARRIVE Memphis
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ARRIVE Memphis

Traveller (229)
Room & Suite (28)
Dining (8)
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About

5.0
#1 of 136 hotels in Memphis
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
ARRIVE Memphis is a 62-room boutique neighborhood hotel with thoughtfully designed, industrial-inspired guest rooms. Each room is outfitted with plush robes, Bellino Fine Linens, Grown Alchemist bath amenities, artwork by Memphis-born artist Michelle Fair, Apple TVs with live TV streaming apps, a Marshall Bluetooth speaker and a curated minibar of snacks and refreshments.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Internet
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
24-hour security
Baggage storage
24-hour front desk
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Happy hour
Snack bar
Non-smoking hotel
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Safe
Private bathrooms
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Modern
Quaint
Languages Spoken
English
Hotel links
Special Rate:Linger Longer!

Location

477 S. Main Street, Memphis, TN 38103-4442
1,044Review9Q+A51Room tips

Reviews
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Traveller rating
  • 939
  • 64
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  • 13
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Detailed Reviews
PayneToPlane wrote a review Aug 2022
Houston, Texas429 contributions12 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
Loved staying at AArive Memphis and looking forward on staying again while visiting the city. We are fans of Boutique Style Hotels so AArive was perfect for my Husband and I. Before we even reached the front desk we were greeted by security outside. The staff at the front desk were wonderful as well and made sure we were well aware of the amenities and information we may need. We are very easy going guest. All we ask for is a clean room and the cleaning staff of the hotel was wonderful! We always ran into the staff making sure that the cleanliness was up to a high standard. The gentleman with the long locs, who we ran into often was always friendly and is one of the staff members we witnessed taking care of the upkeep. The coffee was really tasty and the Trolly runs right in front of the Hotel. I highly recommend First time visitors to Memphis to stay here. Hotel is close to popular museums, restaurants and landmarks. Thank you AArive Memphis for making our mini stay wonderful!
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: No Coffee Maker in room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bailea Coleman, Guest Services / Front Office at ARRIVE Memphis
Responded 10 Sept 2022
Hey there! We appreciate you taking the time to leave us such a thoughtful review! We're thrilled to hear that you enjoyed your stay and that our team delivered great service. We would love to host you and your husband again in the future. Until then, take care!
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Diana S wrote a review Oct 2020
Fremont, California4 contributions
5.0 of 5 bubbles
The hotel is located in conveniently, with plenty of food and drink options nearby. The entry to the hotel opens to a lounge (with quite delicious cocktails) that is converted to a coffee bar in the morning. The staff was very attentive and courteous, and greeted us upon entry. The check-in process was also very seamless.

The room we booked was a double queen room, and the room was spacious and well maintained. The decor was tasteful and unique (there were sliding doors to partition off the bathroom from the bedroom). The temperature control worked wonderfully and we had a great night's sleep. We heard very little noise during our stay.

We were particularly impressed with the cleanliness: the hotel prepared laundered towels sealed in clear plastic bags, and the fixtures appeared spotless.

The only inconvenience was the parking, which was not unexpected given the location of the hotel. There was plenty of street parking near the hotel, and the hotel had a garage out in the back on a side street. The garage, however, was located a few minutes walk away, which made unloading luggage more troublesome. The entrance to the hotel was also by a stop for public transportation.

Overall, I would definitely consider staying at ARRIVE the next time I am in Memphis.
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Date of stay: October 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kylie Castro, Guest Services / Front Office at ARRIVE Memphis
Responded 30 Oct 2020
Hi Diana! First of all, thank you so much for taking the time to leave such a thoughtful review! We truly do appreciate that. We're so glad to hear that you enjoyed your stay with us and that you noticed the little extra touches we add here at ARRIVE. We'd love to have you back again any time, but until then, take care!
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Epicurection wrote a review Nov 2020
1 contribution
5.0 of 5 bubbles
We were passing through Memphis on our way across the country and lucked into staying at Arrive. Because we were traveling with our dog, who stayed free at Arrive, the room was an even better deal for us as that can tack on an extra $50 or more at many places.

We arrived later and were greeted by Molly, who was vibrant, helpful, and all around wonderful and set the tone for a fantastic stay. We took our welcome drinks, much appreciated after 10 hours on the road, and headed to our room admiring the thoughtful details and interior design all along the way. The room was stunning. We loved everything about it. My only nitpick would be the plastic trash can next to the toilet, because it wasn't as thoughtfully designed as literally everything else in the room. To be clear, the trash can was fine and didn't affect our stay in any way - but everything else was so good that a trivial detail like that sticks out!

Despite having a reservation to get to in another city the next day, we almost stayed another night at Arrive and we're going to just eat the cost of the next reservation. We were in love with our room.

On the way out the next morning, we grabbed a few drinks and pastries at the coffee shop in the lobby. The lobby is beautifully decorated with fun and interesting details and the coffee and pastries were top notch.

We loved our stay and will definitely be heading here the next time we're in Memphis.
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Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kylie Castro, Guest Services / Front Office at ARRIVE Memphis
Responded 18 Nov 2020
Hi there! Thank you so much for leaving us such a thoughtfully thorough review! We are so glad to hear that you enjoyed your stay with us and that you enjoyed everything from Molly to the design of the rooms. When you end up passing through Memphis again, we'll be here and would love to host you! Take care!
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Jaymie N wrote a review Jul 2021
Saint Louis, Missouri1 contribution
2.0 of 5 bubbles
While the design is cool and different, comfort and functionality is lacking. Service was poor.

Pros:
Staff was friendly
Room was clean
Bed was comfortable
Unique style, upscale Bohemian?
Lobby furniture comfortable

Cons:
Shower head provided very little water, left you cold. Shower floor slippery
Towels shredded fuzz
The pumps on the bottles of lotion, soap, shampoo only worked some of the time
No in-room coffee maker (waited 10 minutes in line cup of coffee $3.50 in lobby)
Daily maid service poor. Glasses never replaced, sink not cleaned. Ice bucket never cleaned out.
Hair dryer very weak
Lobby desk didn’t take cash (we needed change for the valet)
Robe sash/belt was hanging together by a string. Left it out so maid could see and replace it but it wasn’t replaced.
No in-room room phone. If we wanted to reach the desk we had to use our phone to call or text
Lobby food and bar service was slow.
Hand sanitizer stands were always empty

All in all we did not feel our experience was worth the cost or met our expectations. We will choose to stay elsewhere next time.
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Date of stay: July 2021
2.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexandra Tolson, Guest Services / Front Office at ARRIVE Memphis
Responded 8 Jul 2021
Thanks you for sharing your experience and we appreciate the feedback. While we apologize for not meeting your expectations we continue to work hard to improve. We will take your input into consideration for future guests! We’d love the chance to redeem ourselves and offer you the guest experience that we take such pride in.
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dedon4 wrote a review Jan 2020
Sarasota, Florida210 contributions119 helpful votes
3.0 of 5 bubbles
I hate to ruin the excellent streak of reviews this hotel has, but...
The pros are
location
groovy vibe bar in the lobby
eclectic and interesting furnishings
lovely design and rooms
quiet due to brick structure
nice lobby amenities including coffee bar and fresh baked goods
nice staff
One or two good restaurants nearby

Opportunities
My room had trash in the trash can under the desk in the room, which had not been cleaned from the previous occupant. I moved the trash can out so it house keeping staff could pick it up on the next cleaning. They didn't. I eventually pulled the bag and tied it up set it on top of the trash can, and texted through the hotel texting system for them to come get it. They promptly did, of course, but the point is how does housekeeping staff miss that?

The restaurant is below the main lobby, but it's a very trendy restaurant/bar that is generally packed. There's a little lack of good restaurants close by.

I WOULD come back
Management was open to my comments and vowed to improve
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Cuzzone, General Manager at ARRIVE Memphis
Responded 22 Jan 2024
Thank you so much for your feedback! We are disappointed you found trash in your room but super glad you still had a good time with us!
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Alexe L wrote a review Jun 2022
Oak Park, United States3 contributions
5.0 of 5 bubbles
This seems to be unaffiliated with those big chains which can be good. They seem to have a pretty nice standard, and the rooms seem to be well kept. The floors of each room are polished cement, and have rugs under the bed. If you like soft carpet, you may want to just bring some slippers with you. They don't have a TON of amenities, but it is well decorated. We stayed there from Sunday night to Wednesday morning. Tuesday night, the bar / restaurant was closed. That was fairly disappointing. Breakfast is available from 7 am to 11 am I believe, and the hot menu items are limited. There is a French Toast that is very good made with the fresh sourdough that is made in house. At night, they also make a sourdough pizza. There's definitely a theme to their sourdough... They are on the far south side of town. If you're looking for a close stay to Beale street, this isn't the place for you. However, it is far enough away that you won't be awakened by all the louder music that is by Beale street. Service was great, and the attentive attendant always remembered who I was. For me, that's enough to drive me to come back at least 1 more time.

Probably helps that I may have been the only Asian guy in town, but I liked it just the same.
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Date of stay: June 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bailea Coleman, Guest Services / Front Office at ARRIVE Memphis
Responded 26 Jun 2022
Hi, Alexe! Thanks for taking the time to leave us some feedback about your stay. Apologies about Bar Hustle being closed on Tuesday! I am glad you were able to enjoy the French toast from Hustle & Dough- that's definitely my favorite item on their menu (We offer the cafe menu 7 am - 2 pm daily!). Also happy to hear that our team delivered great service. We'd love to host you again next time you're in town. Until then, take care!
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Chris H wrote a review Jul 2020
9 contributions7 helpful votes
5.0 of 5 bubbles
Excellent friendly staff, beautiful modern hotel (think converted Brooklyn warehouse vibe), and beat yet... thoughtful CV-19 procedures in place. All towels are wrapped in plastic, remote is disinfected and wrapped in plastic, social distancing enforced and hotel amenities still available without much disruption to your stay. A+
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kylie Castro, Guest Services / Front Office at ARRIVE Memphis
Responded 6 Aug 2020
Hi there! Thank you for taking the time to leave us feedback about your stay. We are SO glad that you felt comfortable and safe during your stay and that you appreciated the extra measures we've implemented since COVID hit. We'd love to host you again in the future! Take care!
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BeachGirl73_11 wrote a review Jul 2020
Excelsior Springs, Missouri52 contributions17 helpful votes
5.0 of 5 bubbles
Our check in was easy and we even received a complimentary beer or hard seltzer. Nice touch! Our room was so amazing! Industrial chic with full windows to enjoy the lights of Memphis. The room was absolutely spotless! I won't lie, I was very nervous about having to travel during this pandemic. However, the amount of details that ARRIVE has taken for their guests safety is impressive. All of the towels and robes are in plastic packaging and multiple hand sanitizer stands through out. Thanks for a great stay! We'll definitely stay here again if we're in town.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kylie Castro, Guest Services / Front Office at ARRIVE Memphis
Responded 6 Aug 2020
Hi! Thank you so much for taking the time to write this review. It means THE WORLD to us that you felt safe and clean in our hotel! Having guests feel comfortable/safe is our goal, first and foremost, during these times. We'd love to host you again if/when you again visit Memphis. Take care and thanks again for the feedback!
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JP Philip T wrote a review Dec 2022
1 contribution
5.0 of 5 bubbles
The Hotel is absolutely amazing! The staffs were extremely friendly and helpful! There's a very nice bar and coffee bar in the Lobby, it's very comfortable and enjoyable place. I loved the combination of vintage and modern decor, it creates a very nice and perfect atmosphere. The rooms were unique; they were clean, comfortable and nicely decorated; I loved that the bedroom has a sliding glass door that could be moved to the other side to reveal the bathroom sink counter and shower room, which looked very cool. There were some songs lyrics from some famous singers written on the wall at every floor next to the elevator and stairways area, which was also very cool! There's a trolley station right in front of hotel's entrance door, taking the trolley that it's very convenient for the sightseeing for downtown Memphis, the one way ticket is $1, but the all-day ticket is only $2. The location of the hotel is great and not only a short walk to many downtown attractions such as famous National Civil Rights Museum, Beale Street and Orpheum Theater etc., but with many restaurants and bars. Highly recommend this great hotel to stay while in Memphis. Thanks a lot to the hotel staff, especially GM Robert, FD staffs Mazzy, Bailea and Morgan for their kind and warm welcome and help!
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Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Casey Booth Desnoyers, Guest Services / Front Office at ARRIVE Memphis
Responded 18 Dec 2022
Thank you so much for your thoughtful review! We really appreciate your sweet words and we're so happy you enjoyed your stay. It was truly a pleasure to host you.
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Patricia O wrote a review Aug 2020
Georgetown, Texas10 contributions2 helpful votes
3.0 of 5 bubbles
Parking is not attached to the hotel. No valet parking or bellman available to assist with luggage, and no luggage carts available at check out. Street Parking was unavailable. Hotel was not full, so why weren’t more carts available? We were in and out several times and we never saw more than 1 cart in the lobby or near the elevator. We were left to fend for ourselves meaning making 2 trips for our luggage checking in, and pushing a cart uphill for 1/2 block. Checking out, hand carrying 6 bags out while juggling our dog. My husband is 69 and had hip replacement surgery several months ago. Additionally, no free coffee in the Room or lobby, wanted $3.50 for plain coffee.
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Date of stay: August 2020
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kylie Castro, Guest Services / Front Office at ARRIVE Memphis
Responded 10 Aug 2020
Hi there! Thank you for your detailed review. We are certainly taking your feedback seriously and are always looking for ways in which we can improve. As you've probably seen via the email we've recently sent you, we unfortunately are not yet bringing back our valet and bellmen services upon our reopening due to COVID restrictions. And for this inconvenience, we do apologize. We are glad that you enjoyed the room and our front desk agents. Take care!
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Answer from Bailea
Memphis, Tennessee1 contribution
Hi there! I believe the cruises depart from Beale Street Landing at 251 Riverside Drive, which is about half a mile from our hotel.
Isntshealovely1 asked a question Jul 2023
Philadelphia, Pennsylvania56 contributions57 helpful votes
Hi, is there happy hour during the week or everyday?
Answer from Reale S
1 contribution
There is one everyday with a different "theme" as in what drinks are offered at which of their bars.
Answer from Serge N
Los Angeles, California1 contribution
Thank you
HotelAspiration asked a question Jul 2022
Greenville, South Carolina102 contributions23 helpful votes
Is this hotel part of any brand, even a soft brand?
Answer from Tess C
Hi there! We are about a 13 minute walk from Beale St. Landing, and an 8 minute walk from Beale Street! We do not offer transportation from the airport or Beale Street Landing, but we can suggest some great local services!
zzMomof5zz wrote a tip 18 May
Fairfield, Ohio149 contributions87 helpful votes
5.0 of 5 bubbles
"Great valet service (thanks, Eugene!) which works best if you approach the hotel from S Front St and park on E Butler Ave then walk to front"
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Zak wrote a tip 17 May
Cheltenham, United Kingdom78 contributions64 helpful votes
5.0 of 5 bubbles
"Just behind the fire station is the Lorraine Motel where The Civil Rights Museum is"
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slevine423 wrote a tip 4 May
Glencoe, Illinois3 contributions
5.0 of 5 bubbles
"Valet parking works well. "
Read full review
VXR wrote a tip Mar 2024
Clipstone, United Kingdom92 contributions37 helpful votes
5.0 of 5 bubbles
"Check in is at the coffee shop Jimmy makes a great Old Fashioned"
Read full review
Michelle D wrote a tip Feb 2024
Parker130 contributions14 helpful votes
5.0 of 5 bubbles
"I would avoid staying on the first floor as all the hotel traffic has to go by your rooms to get to elevator"
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Not the right property for you?
There are more places to choose from in the Memphis area.
PRICE RANGE
$327 - $491 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
62
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ARRIVE MEMPHIS | UPDATED 2024 Hotel Reviews & Price Comparison (TN) - Tripadvisor

Frequently Asked Questions about ARRIVE Memphis
Which popular attractions are close to ARRIVE Memphis?
Nearby attractions include Memphis Escape Rooms (0.2 km), National Civil Rights Museum - Lorraine Motel (0.1 km), and Blues Hall of Fame Museum (0.08 km).
What are some of the property amenities at ARRIVE Memphis?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at ARRIVE Memphis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ARRIVE Memphis?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ARRIVE Memphis?
Yes, valet parking is available to guests.
What are some restaurants close to ARRIVE Memphis?
Conveniently located restaurants include Gus's World Famous Fried Chicken, Central BBQ, and South of Beale Restaurant.
Are pets allowed at ARRIVE Memphis?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to ARRIVE Memphis?
Many travellers enjoy visiting Sun Studio (2.0 km), National Civil Rights Museum - Lorraine Motel (0.1 km), and Slave Haven / Burkle Estate Museum (3.6 km).
Is ARRIVE Memphis accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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