Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel
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Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel

Traveller (110)
Standard King Room
Room & Suite (49)
Guitar Pool
Pool & Beach (15)

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About

3.5
#49 of 136 hotels in Memphis
3.9 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Relaxation awaits you at the new Holiday Inn Express & Suites Memphis Airport Graceland Area. Conveniently located a half mile off I55 Exit #5 providing easy access to the Memphis International Airport, FedEx Hub and Elvis Presley's Graceland Mansion. Surrounding cities in the tri-state area make our location a center for much to do while in Memphis.Families will enjoy staying at our Memphis hotel location offering close proximity to many area attractions, including Memphis' Beale Street, FedEx Forum for Grizzly Games & concerts, Bass Pro Shops at the Pyramid, & Redbirds Stadium, & the Memphis Zoo, all 10 minutes away. Southland Greyhound Gaming is just across the bridge in AR (15 minutes) &Tunica, MS Casinos are a short 30-minute drive. Liberty Bowl Stadium is 12 minutes.Nearby are FedEx World HQ, St.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

3411 Elvis Presley Boulevard, Memphis, TN 38116
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Memphis Intl Airport
200Reviews6Q+A26Room tips

Reviews
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Detailed Reviews
dogcabo wrote a review Apr 2023
Playa del Carmen, Mexico195 contributions144 helpful votes
Hotel's Favourite
4.0 of 5 bubbles
Enjoyed our stay. Hotel very close to Graceland which was the purpose of stay. The hotel offered shuttle service to and fron Graceland which was great. Room was well equipped, everything in working order and clean. Very helpful staff and a great breakfast !
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Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
markmywordz wrote a review Mar 2021
Maple Grove, Minnesota374 contributions148 helpful votes
3.0 of 5 bubbles
While we like staying at most HI Expresses because the brand standards mean you get a good comfortable room that's clean and at a good price. That does not describe this property. While it looks a lot like a new gleaming hotel, something is amiss here with the cleanliness and wear and tear. Everything looks shiny at first but as you start looking more closely, it is not nearly as clean as it should be. Our bathroom had hair on the floor and one of the towels looked like it had a blood stain on it. I don't trust the carpets because for what looks like a new hotel, they are dingy. That tells me they aren't able to keep good housekeepers or management doesn't care. An earlier reviewer noted they liked having a locked parking area...but when they have to offer a locked parking area, that sort of tells you something. When you enter from the north, the area is quite rough looking with car junkyards right next door...plus the hotel is so far back off the main road, it just looks out of place. They should have sited the building much closer to the main road. If you can enter from the south and skip some of the seediness. Also, they made us sign a contract upon check-in that there is no partying in the room at all. That's a sign they've had problems with that in the past and the threat of loud parties exists even with the 'contract.' That probably also means the rooms are getting a lot more accelerated wear and tear. The rooms have some items that are not nearly as durable as they should be. Our room's desk chair was missing a wheel and we needed the chair so they replaced it with one that promptly broke in the back. The rooms are very spacious and the beds very comfortable. It was a quiet night and the breakfast was scaled back due to COVID so its not as good as usual. While normally I would recommend this kind of hotel because of its size of rooms and quality of sleep, I can't recommend this one because honestly I just don't really trust that you'd have an acceptable stay. The cleanliness is a serious risk and the hotel should take more care to ensure they do better inspections and work hard to hire and keep better housekeepers. At a hotel like this, lack of cleanliness is not really acceptable.
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Date of stay: March 2021
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Drive up from the South and skip the seediness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Guest Services / Front Office at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel
Responded 17 Apr 2021
Hi markmywordz, Thank you for taking the time to leave us your feedback about your experience at our Holiday Inn Memphis Arpt Elvis Presley Blv property. We wanted nothing more but to make your stay memorable and seamless. It is disappointing to learn that we missed the mark in ensuring your satisfaction. I understand your dismay with the modified breakfast services. Due to the mandates in place for the prevention of the COVID-19, we are unable to serve our usual Hot Continental Breakfast that our guests know and love. Also, I am sorry that you found our upkeep below par. We always challenge ourselves to be better and feedback like yours will serve as a constant reminder to enhance our Service Hospitality. I've shared your comments with the team and make an effort to ensure that concerns be communicated to relevant departments. As we strive to make each stay as pleasant and comfortable as possible, I do hope we get the opportunity to serve you again when the restrictions are lifted. All the best, Alice P Case Manager IHGService
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YooperNet wrote a review Aug 2022
Rockford, Illinois57 contributions21 helpful votes
3.0 of 5 bubbles
Checkin went fine but the girl was on her cellphone as much as checking me in. Wasn’t sure if that was used for the hotel or not and when you turn your drivers license over to a hotel, that’s the last thing you want to see to be comfortable. If the cell is used for hotel duties, then I apologize.

We only had one towel set in the bathroom so I had to re-dress from my pajamas and go get more towels since there were two of us. For the rate were paying, that should NEVER happen. Also, the shampoo was nearly empty (but not) and the body wash WAS empty. These are very nice wall mounted plunger bottles. The cold water from the bathroom sink barely cleared the vanity edge of the sink as it came out really really slow. Almost unusable. Hot water came out fast.

Nice big TV….impressive. Bed as always was fantastic. Nice couch, etc. A very nice standing closet with hangers.

Lots of plug ins for charging electronics. Bravo.

I liked the counter space below the TV which doubled as a dresser. Extra counter space is nice. In fact there were several counter spots to set things, luggage, etc. I liked that. Will return but will check my towels before pajama time.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Guest Services / Front Office at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel
Responded 3 Sept 2022
Hi YooperNet, We appreciate you for choosing the Holiday Inn Express And Suites Memphis Arpt Elvis Presley Blv for your leisure stay. Providing an excellent level of hospitality and cleanliness is our topmost priority. I would like to offer our sincere apology for the issues you encountered during your time with us. Your honest review is very important, and I will share this with our appropriate hotel team to take necessary action to prevent any issues from reoccurring in the future. On the positive side of your stay that you enjoyed some aspects of your stay. I hope we'll remain to be your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHGService
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ghallnz wrote a review Jan 2020
Auckland, New Zealand40 contributions41 helpful votes
5.0 of 5 bubbles
There were a couple of areas for improvement however the good out-weighted the negitive more so rated it as a 5 .

Firstly the positives, the main receptionist ( I believe from the reviews here this was Ora) clearly loved her job and it showed one of the most friendly staff members i have meet in the industry and always willing to help. I was lucky to get 3 out of my 5 night say on point breaks, this did mean thou it meant i had 3 different reservations. In the morning she was able to sort it out so i did not need to come back and check in and out again which was gratefully appreciated.

I used the local bus to get around, however when Ora saw me walking down the drive ran out to see if i needed a ride anywhere. Great service!

The hotel is close to a Dollar store and with the microwaves in the rooms it means a cheap dinner if you need it. Great addition to the room.

Breakfast usual standard fare in US, no complaints here at all

What i was most impressed with thou was that i arrived in to Memphis Airport around midnight and as the shuttle was not running they provided an uber to pick me up at there cost! AMAZING service

Area that need improvement are i did arrive late however my request for a high floor made at the time of the reservation was not actioned and was put on the grand floor being a Spire member would had thought this could had been actioned?

The night lady was 2 confused with more than one booking for the time and asked me to speak to the desk in the morning

I returned just after 5pm to see my room was not serviced and i had to go without as did not want to wait around. I notice that a room door and trolley remained in the hallway till around 7pm who knows where the cleaner was.
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Date of stay: December 2019
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: great location for those travelling to Graceland free shuttle on request
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TinaM4799, General Manager at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel
Responded 2 Jan 2020
Happy New Year Ghallnz, Thank you for taking the time to complete such a wonderful well thought out review. You mentioned the bad and the good of the stay which is always greatly appreciated. Your comments about Ora were absolutely wonderful. She is a phenomenal asset to our team. We are lucky to have her. Congratulations on your IHG status. That says to me that you are an experienced traveler and you KNOW customer service or the lack thereof. I apologize for the other team members I documented all areas of your concerns and will be addressing those. Thank you for your valuable time. Look for the improvements upon your next stay.
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Jason B wrote a review Aug 2021
Tyler Hill, Pennsylvania2 contributions3 helpful votes
1.0 of 5 bubbles
My wife and I, and our 2 kids have been here for 5 hours and it has not been a good start. I am not sure we will make it through the night. First, this hotel reeks. The elevator and hallway, especially smells like vomit. Our room smells like cigarette smoke. But to make matters worse, when we got to our room, there were no towels or hand soap. So we call the front desk and were told we had to come down stairs to the desk to get them. So I did. Then later, when I went to the shower, as soon as I got undressed I noticed the containers in the shower for the shower gel, shampoo, and conditioner were ALL empty. So I called the front desk to let them know, just to be greeted with, "well can you come down here." I stated, "No ma'am. I already went down there to get the towels and hand soap you didn't provide. I do not feel like getting dressed to come back down there again. I need y'all to bring it, Well, thirty minutes later and still waiting to shower, they still hadn't brought it. So I got dressed and went downstairs to the desk to request shampoo, conditioner, and shower gel. They made me wait 10 minutes at the desk and finally came back with more hand soap (instead of shower gel), and the shampoo and conditioner bottles had no lids and was spilling everywhere. I have not gone to sleep yet. Let's hope tomorrow is better.
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Date of stay: August 2021
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
janice f wrote a review Oct 2021
Paragould, Arkansas1 contribution
5.0 of 5 bubbles
This was one of the nicest hotels I have ever stayed in. My daughter and I were there for a concert at the E P Soundstage and had read the previous reviews. I was a little apprehensive about what we would find so I was so glad to find the opposite. You could smell the disinfectant and freshness when you walked into the lobby and everything gleamed with clean! The room was amazing and clean, everything felt fresh and was well stocked with towels, toiletries, soaps, plenty of outlets, etc. The staff were wonderful from the front desk to maintenance to housekeeping to the breakfast lady; smiles and friendly and accommodating. I cannot say enough good things about our stay. Not only would I stay here again, I would highly recommend it for anyone to stay if you're going to be in Memphis, TN
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: The parking is plentiful and gated. Your guest pass card key opens the gate and closes behind you
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J C wrote a review Aug 2020
4 contributions
2.0 of 5 bubbles
We decided to stay here because of the close distance to our planned event the following day. We were anticipating a different experience given the good reviews we had read on several sites. Overall, the facility was nice and the room was spacious, however there were a number of items that were damaged or poor quality despite the fact that this hotel is fairly new. We were only booked for one night and had already unpacked, so we did not request alternate accommodations during the stay. Upon arrival, we noted that the thermostat display did not work properly which did not allow us to modify the temperature settings in the room. We placed a call to the front desk who assured us that they would return the call within 5 minutes, but failed to do so. Secondly, the desk chair was not usable at all because the seat back was broken and missing. Furthermore, the shower drained slowly during a normal 10-15 minute shower resulting in the water backing up to the ankles. Lastly, the ice bucket was a cardboard tube with a flimsy plastic piece inserted into the bottom. This bottom pops out when the paper gets wet with condensation from the ice which would be expected to happen with normal use. On a positive note, the lady taking care of breakfast in the morning was very friendly and helpful.
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Date of stay: August 2020
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Room Tip: Don Don't get the fourth floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephanie H wrote a review May 2021
1 contribution4 helpful votes
2.0 of 5 bubbles
We had 2 nights scheduled, but only made it through one night. This hotel STINKS!! The elevator and hall smelled like vomit and weed. Our room smelled so bad of cigarette smoke we stunk, our clothes stunk, our luggage still stinks. I called the front desk at 3:00am after really trying to tough it through the night, there were no rooms. The employee brought me a bottle of Frebreeze, it didn’t help, but it was kind of him to try.
The next morning we were offered another room, but honestly by then we hadn’t slept and with the hall and elevator smell, I wasn’t confident in just how clean the rest of the hotel was.
We ended our weekend early. There was no point in trying another hotel because we needed to wash all of our clothes and sleep. We drove home.
I only give it a two stars because the employees were very kind. The hotel cleanliness would be zero stars.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Guest Services / Front Office at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel
Responded 6 Jun 2021
Hello Sherm51918, Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks. While I am happy that you found our hotel staff members accommodating, I understand your discomfort with the room and public area’s unwelcoming smell. I am also sorry to hear about the room’s cleanliness not exceeding your expectations. We strive to keep your travels comfortable and desirable. That said, I have shared your feedback to our hotel’s upper management as a reference for continuous improvement on our services and amenities. Thanks again for making IHG Hotels & Resorts your home away from home. It will be our pleasure having you back as our guests’. Best, Kenneth F. Case Manager IHGService
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Jerome R wrote a review Feb 2020
10 contributions1 helpful vote
5.0 of 5 bubbles
Very nice place to stay, close to Graceland. We walked there. They were so kind when I asked about where to eat, the desk lady said we could take a limo for free to the Marlowe restaurant and they would bring us back when we were done. It was a wonderful evening. Was one of the high lights of our trip.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TinaM4799, General Manager at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel
Responded 5 Feb 2020
How awesome to read that you had a great stay. Thank you for taking the time to complete a review on our behalf. Please keep us in mind for future visits to Memphis. Enjoy the rest of your day:)
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Mr_T_2323 wrote a review Dec 2022
208 contributions143 helpful votes
+1
1.0 of 5 bubbles
The hotel looks nice from the outside, but that look is deceiving once you are inside. Once inside you will find very worn carpets, damaged walls that have not been painted or repaired, stains in furniture, and a very small breakfast area that is not well stocked.

My room had the pungent odor of some cleaner or air freshener to mask other odors. The carpet had stains, the heating unit was loud, and I had to request more towels as only 2 bath towels. The hotel does not appear to be up to Holiday Inn standards.

I just read many of the reviews over the past 2 years with comments from Holiday Inn Corporate indicating they would alert management of the problems. Based on the condition one would surmise either they are not alerting management or management could careless.

You will find the hotel is not in the best neighborhood, I watched a drug deal at the gas station right nearby. The gas station had one of they thickest protection glass and more cameras than most places. There were people hanging out at the nearby Walgreens.
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Date of stay: December 2022Trip type: Travelled on business
Room Tip: Stay at another hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Guest Services / Front Office at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel
Responded 13 Jan 2023
Hi Mr_T_2323, Thank you for choosing our hotel and for taking the time to provide feedback about your experience. Holiday Inn Express And Suites provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope you can give us a chance to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHGService
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Catherine r asked a question Jul 2022
5 contributions12 helpful votes
Does the hotel have an iron that guests can borrow
Answer from traveler
Washington DC, District of Columbia24 contributions11 helpful votes
No it's not a safe area. Its sourrounded by cheap motels and construction work.
Answer from calexaki
Island of Hawaii, Hawaii1 contribution
I don't know. I didn't see any taxis when I was there. I did see a Lyft car,though. Best to ask front desk staff. Or ask Tawanna Lee who works the AM breakfast. She knows a lot about the area.
Jocelyn J asked a question May 2018
Orland Park, Illinois6 contributions
How far is this hotel from beale street?
Answer from Expedito Paz
Abreu e Lima, Brasil34 contributions23 helpful votes
About 15 minutes driving. This hotel is closet to Graceland (Whiteheaven) than Downtown Memphis.
travellingtuba wrote a tip May 2024
Milwaukee, Wisconsin1,827 contribution35 helpful votes
4.0 of 5 bubbles
"Locked/gated parking"
Read full review
JacquiA wrote a tip May 2024
8 contributions
1.0 of 5 bubbles
"Don’t book!"
Read full review
roberta c wrote a tip Apr 2024
London, Canada5 contributions
4.0 of 5 bubbles
"Walking distance to Graceland if you so choose. We had an early flight at 3am. Shuttle was unavailable "
Read full review
Hometown Traveler wrote a tip Oct 2023
20 contributions3 helpful votes
1.0 of 5 bubbles
"Do not assume you have a reservation even if you have a confirmation."
Read full review
Charlene S wrote a tip Jul 2023
New York City, New York212 contributions92 helpful votes
5.0 of 5 bubbles
"It's very close to Graceland, and they have a big parking lot for free, laundry in every floor and a shuttle service to the airport."
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Not the right property for you?
There are more places to choose from in the Memphis area.
PRICE RANGE
$242 - $302 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
35
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES MEMPHIS ARPT ELVIS PRESLEY BLVD, AN IHG HOTEL - Reviews & Price Comparison (TN) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel?
Nearby attractions include Graceland (1.1 km), TigerMan Museum (0.6 km), and Kings Entertainment (0.8 km).
What are some of the property amenities at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel?
Conveniently located restaurants include EP's Bar and Grill, Delta’s Kitchen, and Gladys' Diner.
Are there opportunities to exercise at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel have airport transportation?
Yes, Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express & Suites Memphis Arpt Elvis Presley Blvd, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
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