Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd

Cockroach for 3 days / 2 nights left in the middle of the hallway.
Traveller (122)
Room & Suite (47)
Rotten fruits at breakfast
Dining (4)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

3.5
#46 of 136 hotels in Memphis
3.8 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Our hotel's multi-million dollar renovation brings contemporary style and artful detail to life with modern furnishings, bold use of color, and a glimpse of all things Memphis throughout. We're conveniently located in the Heart of Memphis, just two short miles away from the Memphis International Airport. With over 256 deluxe guest rooms and 33k square feet of meeting space, you'll find yourself at home away from home.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Hotel links
Special Offer:Stay 2x, Get a $50 Gift Card
496Reviews8Q+A74Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 197
  • 89
  • 74
  • 58
  • 78
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
cindy d wrote a review Mar 2020
Waynesville Ga
3.0 of 5 bubbles
The lady on the 800 number suggested this place, she did not tell me no breakfast unless you pay extra, needless to say that irritated me ( being a rewards member). The place needs an upgrade, The sheets were worn out, there was a spot on the blanket, the water ran constant in bathtub. The AC was high up so my husband had to climb a chair to cool it off in the room. I did get my breakfast after finagling on the 800 number with Johnathan (JJ thank you) and Lilly at front desk was helpful and friendly (she is the night auditor) The first lady was not friendly just handed me my key.
Read more
Date of stay: March 2020
2.0 of 5 bubblesRooms
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: No tip, I won't stay again
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn D, Front Office Manager at Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd
Responded 29 Mar 2020
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn MEMPHIS AIRPORT - CONF CTR. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 901-332-1130 or Frontoffice@holidayinnmemphis.com. Retelia Rhymes FOM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RebeccaA11368 wrote a review Mar 2020
Athens, Georgia
3.0 of 5 bubbles
This is our second stay here and primarily the reason is the shuttle service to Graceland. We are reward members. First of all it is crazy to complain about airport noise at an AIRPORT hotel. Also, outside of having a huge security staff, you can't make kids stop being noisy. Our weekend was filled with little beauty queens and their crazy parents everywhere. There were not enough luggage racks so you had to wait. The staff overall was good. The BEST staff member is the driver who wears a black hat, did not get his name, but we adore him. Mary in housekeeping is great too. Worst issue: we have a service dog and its is MILES to a door outside, even thou we asked for aroom we had to end up taking one too far away b/c our room wasn't ready at 430 pm and we had to be dressed and at our even by 630 pm. We also request a handicapped room. Our shower was so unsafe in our room!!!! The tub was 'dug out' in the bottom in order to drain!!! And only one grab bar far in the back. Our sink didn't drain and our toilet stopped up. Remote didn't work, bulbs missing from lamps, view was of the back dumpster, and in room telephone didn't work. They did fix the remote, toilet and phone but WHY??? When you go in these things should be right!! Best thing: the linens are top notch. Pillows are amazing and beds are super comfy. Air was cool. I hope these things can be fixed in the future.
Read more
Date of stay: February 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd
Responded 23 Mar 2020
Hi RebeccaA11368, Thank you for being repeat guests and valued IHG Rewards Club Members! While I'm glad that you liked our pillows and linens to be comfy, I'm sorry there were problems encountered with the room and its amenities. I have shared your feedback with management, and I am confident these will be improved to ensure 100% complete guest satisfaction. We appreciate your business, and we hope to see you again the next time you're in the area! Best, Pam G Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dave wrote a review Feb 2020
4.0 of 5 bubbles
Had a great stay the room was nice and clean, service was great the staff was very accommodating, server Sheila was great. The reason I’m deducting one star is I had nothing but problems with the WiFi, incredibly slow speeds, connection instability, the problem was not signal strength related, I had strong signal but the connection was decidedly weak. Went to the front desk to seek a resolution, they couldn’t help as they have a third party that administers their network, I was given their service number and spoke with them, I was told that “it appears the network is down at the hotel” with no resolution date and speeds and stability never improved, I couldn’t even have a stable discord call. I would have been better off just tethering to my phones 4G but didn’t want to burn through my data at the beginning of a trip.
Read more
Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David T wrote a review Oct 2020
Milford, Massachusetts
2.0 of 5 bubbles
I give two stars for the location, free parking, and the friendliness of the front desk staff. Everything else was really not good.

The rooms felt more like an Econolodge one would find along a dusty highway in the middle of nowhere. The closet door was falling off the track and was surrounded by chipped paint. The bathroom door could not close unless one pushed all of their body weight against it to shove it into place. The tub was yellowed and had stains. The bed SEEMED clean but given the state of everything else I’m just not sure. The lobby was dated and looked like a prison cell block except for dark, dated carpeting instead of concrete.

We were out from 9-4:30 on the second day of our stay and came back to a room that had not been cleaned! We decided to relax for an hour before going out for dinner and the maid knocked at 4:45 asking if we still wanted the room cleaned. I told her that we were out all day and just got back but would be leaving again in about an hour so asked her to come back then. She never came back and we didn’t even get refreshed towels after I told her we needed them.

My husband and I are both IHG Platinum Elite members and neither of us got an amenity for being such. This was by far the worst IHG hotel we’ve stayed in. We value IHG brands for their consistency worldwide and this one just did not meet the normal standards.
Read more
Date of stay: October 2020
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd
Responded 28 Oct 2020
Hi Bostonjetset, Thank you for staying with us and for being one of our IHG Rewards Platinum Elite. We bring you a place where you can strengthen the family bonds and get a refreshing night rest. I reviewed your comment and I’m sorry for issues that you had with our hotel upkeep, the bathroom door, and the stained tub among other things. I understand that as a frequent IHG traveler this is not what you expect from us and I want to assure you that these isolated incidents. I shared your comments with our management and have taken immediate action to prevent these issues from happening again. I invite you to come and stay with us so we can rectify our errors. Great wishes, Oscar C. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Renarda A wrote a review Jan 2020
1.0 of 5 bubbles
I am a COMMERCIAL DRIVER.. I checked into this hotel to obtain the 8 hours of rest required by The United States Dept of Transportation of all Commercial Drivers.... I checked in at 10 pm and was not able to obtain the required rest to be fresh to do my job the next morning BECAUSE there were at least 15 (10-12 year old boys) (I am assuming they were with a basketball or sports team) running up and down the halls all night banging on doors
Myself and several other hotel guest ( one of which was an airline
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn D, guest service agent at Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd
Responded 29 Jan 2020
hank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn MEMPHIS AIRPORT - CONF CTR. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 901-332-1130 memdr38132@gmail.com Sincerely, Lily (front desk agent)
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rhodes wrote a review Jun 2022
Beltsville, Maryland
4.0 of 5 bubbles
I just left there 5 June. When I arrived, at first glance, I was very disappointed with the fact that it's obvious that the building is OLD. Fortunately, they are undergoing some renovations. I wasn't in one of the rooms that had been renovated (LOL!!). The staff is outstanding!! Latonya, at the front desk is a very friendly young lady that was incredibly helpful and accommodating. She made sure that I was in a quiet part of the hotel, away from the entrance, where a lot of people in my group, liked to congregate. Every time I saw her, she always asked if there was anything I needed and made sure that I was happy with my room. Mr. Octavius -- a very polite and helpful young man. He was very engaging and friendly, even as he was just making sure that I had enough towels. Unfortunately, I didn't get the name of the gentleman that took care of the buffet but he was incredibly friendly and very helpful, making sure that everyone had what they wanted at the breakfast buffet. Altogether, the staff made this stay WAY more pleasant than I expected when I first pulled up. I would DEFINITELY stay here again. The ONLY reason I couldn't give it the whole 5 dots was because the hotel is old and shows a lot of signs of wear and tear. Everything from the carpet, to the lighting screams old, but well maintained. I'm just glad they have such a great staff to practically make you forget the age of the building. I can't wait to come back after the renovation.

The conference center is built like an indoor courtyard, so all the activity is center facing. If you want to have a function here, this would be a great venue, once everything is operational again. Right now, the pool and the bar are closed. I couldn't understand why the bar was closed. It looked fine to me (LOL!!).
Read more
Date of stay: June 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Courtyard facing rooms offer quick access to the courtyard and the breakfast buffet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Democrat, Owner at Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd
Responded 8 Jun 2022
We value our guest and take everything into consideration to provide the guest with excellent services and a comfortable environment. We thank you for taking time out to convey your experience. We are currently under renovation but we must maintain a easy process and comfortable. I would like to apologize for this inconvenience and this matter will be discuss with management and staff. I gad to know staff provide great hospitality and we look forward to your return. Sincerely, Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
T. Trust wrote a review Jan 2020
5.0 of 5 bubbles
The folks at this Holiday Inn are fabulous. Gwendolyn (front desk) and Sheila (am server) will make you feel like your own momma is there tending to you... Just the right way! Nearly everyone on staff is kind and accommodating. The security and shuttle guys are wonderful gentlemen. I am welcomed by smiling friendly faces,as well as witty and uplifting conversation,each time I visit. The rooms are kept in great shape and updated nicely. And last but definitely not least, I always get a great nights sleep on very comfortable beds with nicely appointed linens and PERFECT pillow combination. Thank you for everything you do. Tawnya Trust
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JKnox wrote a review Jan 2020
Chicago, Illinois
5.0 of 5 bubbles
Airline sent us to this holiday inn when flight got cancelled. Upon entering the hotel I noticed how big it was. My check in went fast and smoothly even with a long line. I came down to the bar. Nicole was so friendly and attentive to all of us. She constantly made sure we had everything we needed. She even kept the bar open for us after closing time. If I am ever in Memphis again, I will most definitely come back
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fred J. wrote a review Sept 2022
2.0 of 5 bubbles
Rooms were par however wall paper was beginning to come loose in many places. The hall ways and restaurant areas had to be air conditioned by spot coolers. Some of our groups complained about rooms being hot. Don't recommend this place
Read more
Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clarion Hotel Suites Memphis Airport Conference Center Democrat, Owner at Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd
Responded 22 Sept 2022
Hello Valuable Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are currently under renovation and there is some construction far as portable air conditioner and room renovations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mikee wrote a review Feb 2021
1.0 of 5 bubbles
Shower had hair all over it, the knob to turn the water on only half works, shover is stained yellow, restaurant on site was closed and getting food from outside the hotel was an adventure in and of itself.

Very nice lobby, but the rest of the hotel does not match. Very clear it is an unsafe location right from the start as people were standing around our car as we pulled up to the front at check in.

Felt nothing but disgusted and unsafe this whole stay at the holiday inn.
Read more
Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd
Responded 15 Mar 2021
Hi mikeet2021, Thank you for taking the time to give us your feedback about your stay at our hotel. We always strive to provide an exceptional experience and it seems that we've missed the mark. I'm sorry to hear about the issues found in the bathroom and the challenges endured due to the lack of dining services. This, along with your feedback about the unpleasant sighting you've shared with us has been brought to our local management's attention. Trust that all you've pointed out will be looked into to ensure guest comfort at all times. I also sent you a private message discussing this further. We appreciate you choosing us for your accommodation needs. We look forward to hosting your stay again and show that the undesirable part of your visit was an exception! Until then, Jomar M. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bailey935 asked a question Oct 2019
West Dundee, Illinois14 contributions
Is free shuttle to airport available for a 7 am flight
Hi! Yes the shuttle is free and 24 hours on demand.
obu1 asked a question Sept 2018
Sherwood, Arkansas
What is charge for parking while away on trip?
Hi, The parking is free unless you are doing a Park and Fly. If you are doing the park and fly a registration must be done and it's $5.00 per day starting with the first day you leave it up until the day prior to picking the vehicle up.
christou86 asked a question Sept 2017
Perth, Australia
Is the airport transfer to and from the airport free?
Answer from Resort727800
1 contribution
Yes
Rhodes wrote a tip Jun 2022
Beltsville, Maryland71 contributions49 helpful votes
4.0 of 5 bubbles
"Courtyard facing rooms offer quick access to the courtyard and the breakfast buffet."
Read full review
cindy d wrote a tip Mar 2020
Waynesville Ga68 contributions53 helpful votes
3.0 of 5 bubbles
"No tip, I won't stay again"
Read full review
Robin B wrote a tip Mar 2020
Gloster, Mississippi18 contributions4 helpful votes
1.0 of 5 bubbles
"Best room advise - book a room at another hotel"
Read full review
Sherry R wrote a tip Dec 2019
Nashville, Tennessee3 contributions4 helpful votes
1.0 of 5 bubbles
"The room still seemed old even though it was renovated. The customer service is lacking."
Read full review
BSchug wrote a tip Oct 2019
Atlanta, Georgia, United States164 contributions90 helpful votes
2.0 of 5 bubbles
"Stay elsewhere, or on the side away from the airport."
Read full review
Not the right property for you?
There are more places to choose from in the Memphis area.
PRICE RANGE
$188 - $238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
memphis airport hotel memphis
FORMERLY KNOWN AS
Holiday Inn Memphis Airport Hotel & Conference Center
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
266
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

CLARION HOTEL & SUITES CONFERENCE CENTER MEMPHIS AIRPORT 2240 DEMOCRAT RD - Reviews & Price Comparison (TN) - Tripadvisor

Frequently Asked Questions about Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd
Which popular attractions are close to Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd?
Nearby attractions include Graceland (4.0 km), River City Pedalers (7.6 km), and Stax Museum of American Soul Music (6.4 km).
What are some of the property amenities at Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd?
Yes, free parking is available to guests.
What are some restaurants close to Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd?
Conveniently located restaurants include Brother Juniper's, Maciel's Tortas & Tacos, and Marlowe's Ribs & Restaurant.
Are there opportunities to exercise at Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd have an airport shuttle?
Yes, Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd have airport transportation?
Yes, Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd?
Yes, dry cleaning and laundry service are offered to guests.
Does Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd?
Many travellers enjoy visiting Historic Mason Temple (8.0 km) and Royal Studios (6.8 km).
All Memphis HotelsMemphis Hotel DealsLast Minute Hotels in MemphisHotels near Clarion Hotel & Suites Conference Center Memphis Airport 2240 Democrat Rd
Things to DoRestaurantsFlightsHoliday HomesTravel StoriesCruisesCar Hire