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Embassy Suites by Hilton Memphis

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Traveller (162)
Room & Suite (59)
Dining (5)
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Overview
Hotel website
1022 Shady Grove Rd S, Memphis, TN 38120-4119 See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Embassy Suites by Hilton Memphis
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,080)
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Traveller rating
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385
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Show reviews that mention
All reviewsmade to order breakfastthe manager's receptionbreakfast staffshady groveindoor poolbusiness centerenjoyed my stayfront desk staffbusiness tripthe breakfast areacomplimentary breakfastnice staymemphis areabeale streetfreddiegoldfishlobby
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1 - 5 of 1,069 reviews
Reviewed 1 week ago

I've stayed at this hotel many times before and each and every time the experience has been wonderful!! I will come back again the staff was great also management have everything on point I would definitely recommend this hotel!More

Review collected in partnership with Embassy Suites Hotels
Thank Onewaytraveler
Response from AliA15602, General Manager at Embassy Suites by Hilton MemphisResponded 1 week ago

Thank you for your feedback in regards to your recent stay at the Embassy Suites by Hilton Memphis. We are happy to hear that you enjoyed your stay with us and found our staff friendly and our management on point!. I’ll make sure to share...More

Hotel's Favourite
Reviewed 15 July 2018

After a hectic drive from Orlando to Memphis we checked into a different hotel. Without going into details, we were in need of a different hotel close to midnight. We called Embassy Suites reservation line and booked a double suite at 11:45pm. When we arrived...More

Thank Jessica T
Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 17 July 2018

As service is the only product the Embassy Suites by Hilton Memphis sells, creating rewarding experiences for our guests is why comments of this kind are a "must share" with the management personnel and team. I appreciate you taking the time to provide feedback regarding...More

Reviewed 1 week ago

We were in town for a family reunion and our experience at Embassy Suites was wonderful. Our entire family stayed there and spending time snd having space to gather was really nice and not being cramped in 1 room. We would return if ever in...More

Review collected in partnership with Embassy Suites Hotels
Thank Trujinx
Response from AliA15602, General Manager at Embassy Suites by Hilton MemphisResponded 1 week ago

Thank you for your feedback in regards to your recent stay at the Embassy Suites by Hilton Memphis. We are happy to hear that you enjoyed your stay with us. I’ll make sure to share your comments with our team members. Thank you again for...More

Reviewed 2 weeks ago

The service overall was very Good, hospitable and professional staff. Evening reception was excellentè, Morning breakfast was Yummy & plentiful however my child was chewed up horribly by bed bugs in which no accommodations were considered & was told they were mosquitoe bites. Bed bug...More

Review collected in partnership with Embassy Suites Hotels
Thank Katri S
Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 1 week ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. I am sorry about your child being...More

Reviewed 3 weeks ago

Toilet ran loud and all night. Extremely disappointed. A family reunion/gathering was onsite, but there was not enough staff to accomodate the number of guests at the hotel. Very dissappointed in this location.More

Review collected in partnership with Embassy Suites Hotels
Thank tchil1291
Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 3 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with The toilet in your room. We...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
220
Price range
US$174 - US$271 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Memphis Hotel Memphis
,
Memphis Embassy Suites
Location
United States > Tennessee > Memphis
Photos
Traveller (162)
Room & Suite (59)
Dining (5)
Business Centre & Event Rooms (5)
Nearby
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Questions & Answers
Ask a question
Steph L
25 June 2017|
AnswerShow all 4 answers
Response from Jeff G | Reviewed this property |
Yes, elevator is glass. When I was staying there, only one of the two elevators worked. Other was broken down, so there usually was a wait.
1
Vote
Steph L
25 June 2017|
AnswerShow all 9 answers
Response from Jim D | Reviewed this property |
Hotel in very safe area with Graceland about 30 minutes away
1
Vote
Eliza J
13 March 2017|
AnswerShow all 2 answers
Response from Mark D | Reviewed this property |
I agree. Talk to management.
0
Votes
Room Tips
"Do not chose the 3rd floor. I can't remember room number but it overlooked the HVAC unit and was noisy."
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"Ask for a room where the wifi actually works"
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"The rooms are set up like an indoor motel with 5 or 6 levels - they look out inside the lobby/breakfast area."
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"If you can get a room on upper floor and in a corner above the front desk."
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