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Courtyard Memphis East/Bill Morris Parkway

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Traveller (24)
Room & Suite (34)
Dining (10)
Overview
  • Excellent52%
  • Very good26%
  • Average13%
  • Poor4%
  • Terrible5%
Travellers talk about
“front desk”(27 reviews)
“bistro staff”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Memphis East/Bill Morris Parkway
Special Offer: Member Rates
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Offers from Courtyard Memphis East/Bill Morris Parkway
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (182)
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178 results
Traveller rating
90
47
23
8
10
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90
47
23
8
10
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All reviewscourtyard by marriottfront deskbistro staffstarbucks coffeeusa todaygym equipmentsoccer tournamentexcellent roomgreat hotelmemphis areathe rooms were nicethoroughly enjoyed our staywould recommend this hotel to anyoneroom was cleanan updatewould stay here againoutdoor pool
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1 - 5 of 178 reviews
Reviewed 2 days ago via mobile

The hotel was nice and clean, all of the front desk agents were nice, Lottie was helpful she answer our questions on were to eat, the hotel location was safe and family friendly, my children enjoyed the balcony view during the day we enjoyed the...More

Thank Regina N
Reviewed 1 week ago via mobile

From the moment I walked in to when we checked out we received nothing but great customer service. I was mentally drained after spending 11 hours on the road and the young lady behind the counter’s energy lifted my spirits immediately. I believe she said...More

1  Thank j2holland14
Response from Evelyn B, General Manager at Courtyard Memphis East/Bill Morris ParkwayResponded 1 week ago

Good Afternoon, Thank you for your review. We are excited that you enjoyed your stay with us and our staff was able to put a smile on your face. We understand that without you that there is no us and we will continue to exemplify...More

Reviewed 2 weeks ago via mobile

I’ll start by saying the staff was very friendly and responded to requests quickly and professionally. We are a family of 5 (3 kids ages 1,3 and 8). One of the most compelling reasons I booked this hotel was the outdoor pool versus indoor pools...More

Thank Jennifer R
Response from Evelyn B, General Manager at Courtyard Memphis East/Bill Morris ParkwayResponded 1 week ago

Good Morning, Thank you for taking the time to review your stay with us here at the Courtyard Memphis East. We will take your feedback and use it to help better serve you and our future guest for you are our number one priority and...More

Reviewed 5 weeks ago

I stayed here because a relative was hospitalized across the street and this hotel was very convienent. Employees very nice and clean facility. My only complaint was the guests below us stayed outside in their patio were very loud til after midnight.

Thank galatravelevent
Reviewed 17 June 2018

We checked in late on a Tuesday afternoon after a long drive from Alabama. The front desk agent was very friendly and hospitable. She confirmed our reservation and explained that the restaurant opening hours and explained that our rate did not include breakfast. Although she...More

Thank Haddon P
Response from Andrew S, General Manager at Courtyard Memphis East/Bill Morris ParkwayResponded 5 weeks ago

Haddon P, Thank you for staying with us. I appreciate your observations and will work to make the necessary improvements. I will retrain the staff to make your next experience with us a better, flawless visit. Thank you for your feedback, Andrew Soltau General Manager

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Airport Transportation
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Restaurant
Details
Price range
US$116 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$116 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (24)
Room & Suite (34)
Dining (10)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
Ask a question
Mabercrombie80
31 May 2015|
AnswerShow all 2 answers
Response from Jonathan W | Property representative |
10 miles
0
Votes
Lauren L
4 March 2015|
AnswerShow all 3 answers
Response from Jonathan W | Property representative |
All hotel rooms were renovated in Fall 2014
0
Votes
Room Tips
"Very few balcony rooms at this hotel. They were sold out."
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"Balcony rooms are great!"
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"Room 214 very spacious."
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"Higher floor"
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