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All reviews breakfast area king suite room was clean complimentary breakfast family reunion full kitchen every staff member safe area great place to stay living area excellent stay waffles the hotel staff up to date convenient location would stay again easy access
“My youth Department love to stay at the Hampton Inn Shady Grove in Memphis. The staff is always very friendly and helpful. A special thanks to Robin in group sales. The rooms are very comfortable and the hotel is in a great location for us...More
This hotel has 10 star service. Checked in for our 2 night stay to warm friendly attendants who gave us water. At about 9 pm our tv kept going out. JR the maintenance man came and reset it and told us if it happens again...More
The overall experience was wonderful. I didn't like leaving my wedding reception and have confusion about the room, especially since I made the arrangements months ago. Once a supervisor everythng was ok.
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when consulting with manager about their pool ,she gave a flat answer and walked away into her office while i was still asking her questions totaling ignoring me. had to ask housekeeping to make up our room one day after 5pm and they stated they...More
Response from TawandaKnight, General Manager at Hampton Inn & Suites Memphis-Shady Grove RoadResponded 2 weeks ago
Thank you for your feedback. As the general manager of the hotel, I would like to offer you an official apology if I or any of our managers were not attentive to you. That is not the culture of guest service that we promote at...More
Great location with lots of eating places near by. Also easy 15 minute drive to the airport. Room was spacious but hallway smelled terrible and bed was uncomfortable. Needs updates but worked great for a quick overnight stay for an early flight the next morning.
Easy access from Interstate 240 exit 15, East Poplar Ave, third light turn left. Located close to Memphis attractions including Germantown, Cordova, Bartlett and Collierville, TN locations. Stay for a weekend, …Moresporting event or for business. Regardless of the reason you're here, we are glad that you are here. Less
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