Fairfield by Marriott Greenville Simpsonville
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Fairfield by Marriott Greenville Simpsonville
3821 Grandview Drive, Simpsonville, SC 29680
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Avg. $191 /night, 1/23 - 1/24
$198
per night
$189
per night
$180
per night
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About
#2 of 8 hotels in Simpsonville
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Fairfield Inn & Suites Simpsonville is located just south of Greenville and only minutes from Mauldin, Fountain Inn, and Laurens. We are located just off I-385 at exit 27 with easy access to I-85, I-185, and I-26. Both Southchase and Woodfield Business Parks are located within 5 miles of our Simpsonville SC hotel. Enjoy all that our area has to offer! You can catch a show at the CCNB Amphitheater at Heritage Park or Bon Secours Wellness Arena. All of these attractions and much more are located just minutes from our hotel near Greenville, SC. When you get hungry, we've got you covered. The best of Simpsonville is waiting for you at the Fairfield Inn & Suites Simpsonville!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Pool / beach towels
Breakfast available
Breakfast buffet
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish
Location
3821 Grandview Drive, Simpsonville, SC 29680
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 37 out of 100
37
Greenville-Spartanburg Airport
19.9 km•
See all flights
Car Hire
37 Restaurants
within 1 kilometer
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
The staff is very pleasant and welcoming. Parking was well lighted. Rooms average and on small size but clean, HVAC works with little noise and room was pretty quiet from outside & inside noises. Breakfast is still limited but not bad for Covid conditions.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Carpenter, General Manager at Fairfield by Marriott Greenville Simpsonville
Responded 12 Apr 2021
istrainer1, Thank you for letting us know about your stay. We are very pleased to hear that our team was pleasant and welcoming. We hope to be of service again the next time that you are in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival which my family had two rooms booked, it was discovered that the room with two beds appeared to have been smoked in. I went back to the front desk and requested a route change to which I was told they had no more rooms with two beds. The front desk clerk on duty was extremely nice and very professional I asked her to contact her supervisor which she did. The supervisor/manager that she called gave the same answer saying they had no room for two beds and we could either stay in the room that was musty and smelled like smoke or move to a king size bed with a sleeper sofa. Given that having to 75 year old ladies one sleeping on a sofa bed and the other on the king-size bed was not a desirable option. I requested to be moved to another hotel nearby to which the manager/supervisor refused from the phone. I was extremely disappointed given that I am a lifetime titanium elite and she was not helpful. In the end we were given no choice but to except the king size room with a sofa bed in the two unrelated 75 year old ladies slept together on a king size bed for five nights. There was no compensation offered even though we had had those rooms booked for several weeks. The Hotel Overall is extremely clean and well-maintained. Overall the staff was very friendly and helpful except during check-in. I want to point out the front desk agent was extremely nice and did everything she could do however she had to follow the guidelines being provided by your supervisor.
The breakfast is a huge huge disappointment. Very limited selection the two hot items were in preheat bags each morning. My family and I chose to go to a restaurant and have breakfast given the limited selection and poor choices. In the future I am quite confident that we will seek a hotel elsewhere. They would not assist us and give us a room that did not have a smoke smell musty odor with two beds. The two ladies I was traveling with made the best of the situation however it was far from ideal and in my opinion could’ve been handled much better by getting lodging at another Marriott nearby in particular given lifetime titanium elite status.
The breakfast is a huge huge disappointment. Very limited selection the two hot items were in preheat bags each morning. My family and I chose to go to a restaurant and have breakfast given the limited selection and poor choices. In the future I am quite confident that we will seek a hotel elsewhere. They would not assist us and give us a room that did not have a smoke smell musty odor with two beds. The two ladies I was traveling with made the best of the situation however it was far from ideal and in my opinion could’ve been handled much better by getting lodging at another Marriott nearby in particular given lifetime titanium elite status.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip:Â Request to see room before unloading your travel cases. Ensure you are not being given a room...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Carpenter, General Manager at Fairfield by Marriott Greenville Simpsonville
Responded 1 Jul 2022
ddmullis, First and foremost, thank you for being our guest. I am very pleased to hear that our front desk agent was nice and tried to make things right for you. I apologize that the room was not up to standard and that we did not have another room available to offer. We certainly appreciate that your ongoing loyalty to Marriott and I am very sorry that this stay did not live up to the experience that you have come to expect. Thank you very much for taking the time to leave us a review and tell us about your experience. I hope that we will have another opportunity to be of service to you in the future. Sincerely, Greg L Carpenter General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was highly impressed with this beautiful place! The rooms and especially the bathroom were immaculate! The associates were top notch and super friendly. There was a delay in getting the room so the friendly associate apologized and offer me free drinks and snack! I will return! I loved this place. I did not get to utilize the gym (underwent a medical procedure so I was too weak to work out at the gym) but every area of the hotel was spotless! The manager moved throughout the property directing the associates and keeping on top of things. Much appreciated customer service!
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Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ava Smith, Guest Services / Front Office at Fairfield by Marriott Greenville Simpsonville
Responded 13 May 2021
Dear Guest, Thank you for taking the time to complete a review of our hotel and for choosing to stay with us. We are delighted to read such a gleaming report of the services and accommodations offered at the hotel. We are very much grateful for your compliments! It is rewarding for our team to realize that their warmth and professionalism made your stay memorable. We will share your accolades with our team members, as they are truly the ones who make visits to our hotel unforgettable. It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work. Thank you once again for your feedback. We look forward to welcoming you back here again soon. Regards, Ava Smith Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for six nights. The staff was not very bright and superficially polite.
Requested room location was not given, and had to change rooms twice to get a quiet spot away from the ice machine that kept waking us up.
They put a $125 hold on our account above the room prices for "potential damages and incidentals" without telling us.
Air conditioner made a buzzing whistling sound that was annoying and disturbed our sleep.
Sound insulation is poor so we could hear the toilet and shower being used upstairs.
Food was OK, but generic and bland.
Security door in entrance portal was unlocked because of a defective door catch that we had to alert the front desk to.
Beds were comfortable with three pillows per bed. Room was clean with plenty of hot water in the shower.
Requested room location was not given, and had to change rooms twice to get a quiet spot away from the ice machine that kept waking us up.
They put a $125 hold on our account above the room prices for "potential damages and incidentals" without telling us.
Air conditioner made a buzzing whistling sound that was annoying and disturbed our sleep.
Sound insulation is poor so we could hear the toilet and shower being used upstairs.
Food was OK, but generic and bland.
Security door in entrance portal was unlocked because of a defective door catch that we had to alert the front desk to.
Beds were comfortable with three pillows per bed. Room was clean with plenty of hot water in the shower.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Carpenter, General Manager at Fairfield by Marriott Greenville Simpsonville
Responded 28 Aug 2023
Dear RoamerRandy, I am very sorry to hear that your stay was anything short of wonderful. We strive to provide all our guests with a comfortable, hassle-free stay and it is apparent that your experience fell short of that. I do see that upon arrival you made several requests about the room regarding which side of the building, where it was located along the hallway, and which floor it was on. While we tried to meet these requests to the best of our ability, it was difficult to accommodate them all due to the hotel being close to sold out upon your arrival. As a recommendation for the future, please feel free to contact us prior to arrival and let us know about those requests. We are always happy to accommodate and do take all reservation requests into account when preparing for guests to arrive. I also want to assure you that we do not require a loss or damage deposit from our guests. Any additional amount that you see as a pending transaction is simply an authorization placed to verify funds for any incidentals such as purchases from our 24/7 corner market, enhanced Wi-Fi, etc. Your bank may place a hold on those funds, but they are not transferred to us, and if there are not incidental purchases the full amount is released back to your account by the bank. I would recommend checking with them for information about their individual policies on how long they hold funds before releasing them. Thank you for being our guest. I would love to have the opportunity to speak to you further regarding any other concerns that you may have. Sincerely, Greg L Carpenter General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The thermostat in our room has been glued so you can not adjust the fan to low to circulate air nor can you crack a window. Basically, unless you freeze yourself by running the a/c or overheat by running the heat, there is no way to circulate air in our room. We stayed at a Fairfield Inn last weekend and had no issues with this. The GM said by setting all of the rooms to auto, it helped to maintain the temp in the rooms. This is breaking CDC guidelines for air circulation.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Carpenter, General Manager at Fairfield by Marriott Greenville Simpsonville
Responded 12 Apr 2021
amys17191WC, First and foremost, thank you for being our guest. I appreciate you taking the time to express your concerns and would love to discuss this with you further. Please contact me directly at the hotel at your convenience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extremely on the bottom end of the Marriott chain. Noise from road and even non highway side is loud. Breakfast is in a bag but they obviously leave them sitting out for long periods of time cause the milk for cereal was chunky twice. No staff anywhere to talk to. Avoid!
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ava Smith, Guest Services / Front Office at Fairfield by Marriott Greenville Simpsonville
Responded 22 Sept 2020
Dear Guest, Thank you for posting your feedback for your recent stay with us. Please accept our sincere apology for the shortfalls you have experienced during your stay. It is regrettable that we fell below your expectations. We take our guest comments very seriously as we always strive to provide comfortable and friendly accommodations and we are very concerned about your feedback. Thank you for bringing all these matters to our attention, after all it is only through comments such as yours that we hope to improve our facilities and services and ensure we make the right improvements on our part. We can assure you that this is nowhere near the high level of service we typically provide. You can be rest assured, your comments will be shared with our management team and the concerned department to to properly address your concerns and investigate what may have caused this unfortunate exception to our normal levels of hospitality, and we can promise that immediate improvements will be made based on your feedback. Again, thank you for the review and for staying with us. We hope you give us another chance to make your stay as best as it can be. Sincerely, Ava Smith Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So this hotel isn’t the nicest, isn’t the fanciest, isn’t the most expensive, or even middle expensive, has basic services, but in all honesty, it’s my go to if my favorites aren’t available in the Greenville area. Always clean always comfortable and always enjoy my stay. Definitely recommended.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Carpenter, General Manager at Fairfield by Marriott Greenville Simpsonville
Responded 19 Dec 2023
Dear Anthony E, Thank you for the recommendation and for being our guest. We look forward to being of service again the next time you are in the area. Sincerely, Greg L Carpenter General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was wonderful. I got everything I requested. The only press the a/c was really loud. I was so tired I fell asleep.
Close to everything & staff was great. I’d stay again.
I told the front desk next day & she apologized & said she’d take care of it.
I’m sure they would of switched rooms but I was ok.
Close to everything & staff was great. I’d stay again.
I told the front desk next day & she apologized & said she’d take care of it.
I’m sure they would of switched rooms but I was ok.
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Date of stay: February 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pulled out the couch and there was a hypodermic needle on the bed. When telling the front desk there was no response other than an apparent eye roll. No basic I’m sorry or anything else. I think a needle being left behind is a hazard and dirty, so beware.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Carpenter, General Manager at Fairfield by Marriott Greenville Simpsonville
Responded 17 Jun 2022
swb08, I am terribly sorry to hear about your experience and that our response fell short. I would like to hear more about this from you so that we can ensure that the proper training and execution are taking place so that this type of thing never happens. Thank you taking the time to let us know about your experience. Feedback from our guests is the most valuable tool we have to know where we are doing well and where we need to focus on improvement. Thank you for being our guest. I genuinely hope that we will have another opportunity to be of service to you in the future. Sincerely, Greg L Carpenter General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was in town for business for a few days, and this place turned out to be a really nice, clean, quite hotel. Fit me needs perfect. good breakfast ( usually why I stay) centrally located to where I was going. located near shopping, and restaurants. When I am back in town I will definitely stay here.
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Date of stay: December 2019Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ava S, Guest Relations Manager at Fairfield by Marriott Greenville Simpsonville
Responded 15 Feb 2020
Dear Guest, We are delighted to have been your chosen hotel during your recent stay. It was truly a pleasure to serve you. We appreciate your business and value your feedback. We strive to offer our guests top-notch service and the highest levels of comfort and we are happy that we were able to meet your needs. Such feedback are what we value the most and we are delighted to have left a lasting impression on you. Should you think of anything we could have done even better, please do let us know and we assure you that we will do everything possible to your satisfaction and liking. We look forward to have you as our guest again soon. Regards, Ava Smith Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Request to see room before unloading your travel cases. Ensure you are not being given a room that has been smoked in or musty odor"Read full review
PRICE RANGE
$180 - $198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express simpsonville hotel simpsonville, holiday inn simpsonville, simpsonville holiday inn
FORMERLY KNOWN AS
Holiday Inn Express Simpsonville
LOCATION
United StatesSouth CarolinaSimpsonville
NUMBER OF ROOMS
87
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingFAIRFIELD BY MARRIOTT GREENVILLE SIMPSONVILLE | UPDATED 2024 Hotel Reviews & Price Comparison (SC) - Tripadvisor
Frequently Asked Questions about Fairfield by Marriott Greenville Simpsonville
Which popular attractions are close to Fairfield by Marriott Greenville Simpsonville?
Nearby attractions include Marietta's Quilt and Sew (0.8 km), GG'z Food & Spirits (0.7 km), and Kohl's (0.5 km).
What are some of the property amenities at Fairfield by Marriott Greenville Simpsonville?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Fairfield by Marriott Greenville Simpsonville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield by Marriott Greenville Simpsonville?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield by Marriott Greenville Simpsonville?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield by Marriott Greenville Simpsonville?
Conveniently located restaurants include Stella's Southern Bistro, El Tejano Mexican Restaurant, and Coach House Restaurant.
Are there opportunities to exercise at Fairfield by Marriott Greenville Simpsonville?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Fairfield by Marriott Greenville Simpsonville?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairfield by Marriott Greenville Simpsonville offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Fairfield by Marriott Greenville Simpsonville?
The staff speaks multiple languages, including English and Spanish.
Is Fairfield by Marriott Greenville Simpsonville accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.