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I stayed here because it clearly says pet friendly. We were there 3 nights. Upon check in, I was told my service animal was not welcomed, since the hotel was not pet friendly. After finding out it was a service dog, the clerk stated, I...More
Check in with a smile? No. Not here.
A non-smoking facility with a dedicated smoking area? Don’t believe a word of it.
Upon arrival, I smelled smoke. There was a lot outside my window, where people congregated well past 11. They used this area as...More
Thank david k
Response from Erika P, Manager at Comfort Inn & SuitesResponded 2 weeks ago
Thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared...More
A comfortable and clean room. Major renovations going on, but they did not disturb us.
An extremely friendly and helpful staff who could not do enough for us. A good, solid breakfast, although the coffee could be stronger. Avoid the recommended adjacent steakhouse, unless you...More
All Good. Handicap room clean and close to elevator. Great breakfast. Courteous staff. Would stay again in a heartbeat. Comfortable bed. Man at check in was very nice. He set the tone of making us feel welcome.More
Response from Erika P, Guest Relations Manager at Comfort Inn & SuitesResponded 8 May 2018
Thank you for taking the time to review our hotel in reference to your recent stay with us. Your compliments regarding the hotel's excellent amenities and friendly staff are very much appreciated by our entire team. I hope to see you on a next visit...More
Clean, friendly, quiet, in a safe neighborhood, convenient to I-85. Everything, including the beds, bathrooms, AC, and excellent breakfast, made for a very nice stay. And for a very nice price! It's now at the top of my list for my trips down the interstate.More
Response from Erika P, Guest Relations Manager at Comfort Inn & SuitesResponded 2 May 2018
You are an amazing guest!
Your awesome, detailed review of the hotel's staff and it's great amenities are what keeps us motivated to provide you with the best experience possible during you stay with us. We share these reviews with our staff so everyone here...More