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Best Western Charleston Inn

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Traveller (119)
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Panoramas (1)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Announcement
Hotel deals

Location

Full view
39Car recommended
Grade: 39 out of 100
17Restaurantswithin 1 km
1Attractionwithin 1 km
1,534Reviews
400Photos
46Q+A
100Room tips
Traveller rating
  • 768
  • 487
  • 155
  • 76
  • 50
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Popular mentions
Stayed here for a few days while visiting Charleston. It's conveniently located on 17; therefore you don't have to try and get out of the historic area while visiting other areas. Parking is easy in the historic area so when you are going in you just park in one of the
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Hotel's Favourite
We booked two nights. 3/4 & 3/5. Great choice on our part. The staff was the friendliest we have ever encountered. Our bedroom was large with a very comfortable bed & spotless linens. The bath has a tub/shower. We are handicapped & the unit was on the first floor facing the
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Response from Bill R, General Manager at Best Western Charleston Inn
Responded 1 week ago
Dear Ann M, Thank you for choosing to stay with us and thank you for taking the time out to complete this review! I'm happy to hear that you enjoyed your experience. Our team takes great pride in the service they provide, and it's rewarding to all of us to hear such great feedback from our guests. I will kindly share this with the team. Thank you again.
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We were very happy with our stay at this property. It's conveniently located a few minutes away from the historic district, with several restaurants nearby. The friendly reception and refreshments at the front desk were much appreciated. We stayed in the back building, which
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I am in Charleston about 2-4 times a year and every time I am in the area I stay at this Best Western. I have never had any issues before until this last time. The pet policy has become very strict, I might as well not bring my pet with me ever again. I had to sign a full page
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Response from Bill R, General Manager at Best Western Charleston Inn
Responded yesterday
Dear Sharon W, Thank you for taking the time to post your comments regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Angel (front desk) was very friendly and welcoming! Check-in was quick and our room was ready early. We used the shuttle service option to the cruise terminal and it went really smooth, to and from the hotel.Our room was clean, bed was very comfy, and the breakfast was probably
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Response from Bill R, General Manager at Best Western Charleston Inn
Responded yesterday
Hi James B! I hope you enjoyed your cruise! We take great pride in offering a package for cruisers to make your vacation as smooth and stress free as possible. We are so glad that you enjoyed your experience with us, and we hope the next time you visit Charleston, cruise or not, that you will choose to stay with us again!
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorBest Western Charleston Inn
The Standard Double Queen Room at the BEST WESTERN Sweetgrass Inn
Professional photo exclusively commissioned by TripAdvisorBest Western Charleston Inn
The Standard Double Queen Room at the BEST WESTERN Sweetgrass Inn
Professional photo exclusively commissioned by TripAdvisorBest Western Charleston Inn
The Standard Double Queen Room at the BEST WESTERN Sweetgrass Inn
Photo provided by managementBest Western Charleston Inn
Mobility Accessible Room
Beautiful grounds
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12345631
Is the outdoor pool open year round?
Yes, the pool is open all year. It is not, however, heated.
1 vote
Do you have dog free rooms available? I am allergic and get a rash
I'm sorry, but all of our rooms are pet friendly.
0 votes
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Do you have dog free rooms available? I am allergic and get a rash
The best thing to do is call the hotel and speak to them
0 votes
Sorry for the late reply! Yes, I would leave my car here, but I don’t know if this is an option. Best check direct with the hotel. All Best westerns are franchised and the franchisee of this one was very hands on. We saw him everyday(admittedly we stayed during the week) and he always greeted us, no matter what time of the day or evening. This was our second visit and we would definitely stay again.
1 vote
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12345610
"Cars can be backed right up to room door on first floor rooms."
"Ask for a quiet portion of the hotel."
"We are older, so the girls choose a nice quiet corner room for us. We had no problem with the stairs."
"This property does have outdoor corridors and no elevator so you might want to request a first floor room."
"Book at Hotel.com"
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12345620
PRICE RANGE
US$105 - US$237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western sweetgrass hotel charlestonbest western charlestoncharleston best western
FORMERLY KNOWN AS
BEST WESTERN Sweetgrass Inn
LOCATION
United StatesSouth CarolinaCoastal South CarolinaCharleston
NUMBER OF ROOMS
87
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