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Hilton Garden Inn Charleston Waterfront/Downtown

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Traveller (172)
Room & Suite (78)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Set on the picturesque Ashley Marina, by the banks of the Ashley River, the stylish Hilton Garden Inn Charleston Waterfront/Downtown hotel is in the heart of downtown Charleston, SC. Enjoy easy access to Charleston's Historic District, The Medical University of South Carolina, The Citadel, College of Charleston, South Carolina Aquarium, as well as Historic Plantations, shops, restaurants, and beaches. A complimentary shuttle service runs to and from the hotel to Charleston's Historic District, just 1.5 Miles away. Each comfortable guest room and suite features a Serta Suite Dreams(R) bed, and modern amenities including complimentary WiFi, an ergonomic desk, a 42-inch LCD TV, Keurig(R) coffee and tea maker, mini refrigerator and microwave. Start each day with a cooked-to-order breakfast in the Garden Grille & Bar, and grab a snack at any time from the 24-hour Pavilion Pantry(R). Work out in the complimentary 24 -hour fitness center and swim in the outdoor seasonal pool overlooking the water. Hold an event at this Charleston, SC hotel with three meeting spaces, on-site catering and a complimentary 24-hour business center.
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Property amenities
Free parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Marina View
Great View
HOTEL CLASS
Hotel links
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Special Offer:Price Match Guarantee
Hotel deals
1,016Reviews
263Photos
25Q+A
100Room tips
Traveller rating
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Popular mentions
This was our 4th time staying at this property and it’s been great all 4 times. I’ve always thought the location was perfect and just so easy to bounce back and forth to downtown. One thing we used this time that we’ve never used before is the hotel complimentary shuttle! It
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Hotel's Favourite
We stayed here for a wedding at the Historic Rice Mill. I am writing this review to say a special thank you to Jennifer and the staff. When I returned home I realized I had left some jewely with very sentimental value. I called and talked with Jennifer. She went out of her
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Response from Charles R, General Manager at Hilton Garden Inn Charleston Waterfront/Downtown
Responded 2 weeks ago
Thank you for your review and stay
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Dated hotel- should go to renovation! Rooms are very noisy and dated, same bathrooms. Staff unfriendly, the Ladies from checking were treating us like they are giving us money to stay there , not vice versus. I did not get any points , although I am a Hilton member. They told
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Review collected in partnership with Cancelon.com
Response from Charles R, General Manager at Hilton Garden Inn Charleston Waterfront/Downtown
Responded 2 days ago
Dear Sirona P, Thank you for your review and stay with us. I'm so sorry your experience was other than exceptional. I reviewed your reservation and it was through a third party, (Olympia Viaggi S P A). Unfortunately, third party reservations are not eligible to earn Hilton Honors points. Sincerely, Charles R.
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I love this hotel and the staff. Great location and views of the water, along with the great customer service make this hotel my choice every time I am in town. There is an awesome lounge on the rooftop that I cannot wait to enjoy this Spring.
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Review collected in partnership with Hilton Garden Inn
Response from Charles R, General Manager at Hilton Garden Inn Charleston Waterfront/Downtown
Responded 1 week ago
Dear Joseph M, Thank you for your wonderful review and staying with us. We opened the rooftop at the beginning of the month and the weather is getting warmer everyday. The rooftop is open Tuesday through Saturday, weather permitting. Sincerely, Charles R
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I stay quite often for business, so I naturally reserved 16 rooms for my team meeting. I was not disappointed, and the consistency and level of service I usually get was spot on for my entire team( including my VP of sales and his wife). Quick check in, clean rooms and a great
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Review collected in partnership with Hilton Garden Inn
Response from Charles R, General Manager at Hilton Garden Inn Charleston Waterfront/Downtown
Responded 1 week ago
Dear Tim H, Thank you so much for your review and stay with us. Sincerely, Charles R
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Photo provided by managementHilton Garden Inn Charleston Waterfront/Downtown
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Photo provided by managementHilton Garden Inn Charleston Waterfront/Downtown
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Photo provided by managementHilton Garden Inn Charleston Waterfront/Downtown
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Photo provided by managementHilton Garden Inn Charleston Waterfront/Downtown
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12345616
How late does the shuttle to downtown run and how far away is the hotel to downtown
It’s about 5-8 minutes! And it’s right across the road from the city market!
0 votes
Is your hotel pet friendly?
I'm not sure, didn't see any.
0 votes
Does this hotel have a whirlpool/hot tub by the pool or in a separate area?
Sorry, this Marriott chain doesn't allow dogs or cats ☹. I do know there are some hotels that are dog friendly in the Charleston area. I think the King Charles Inn is pet friendly, not sure, but read more into it. Hope this helps.
0 votes
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Does this hotel have in room safes? Thanks!
Dear Melissa W. Our hotel does not have in room safes however, we have safety deposit boxes available at the front desk.
1 vote
The walk from the hotel is about two miles yet it is becoming hot during the days in late April. The hotel does offer a complimentary shuttle to the historic district from 7:00am until 11:00 pm that leaves the hotel every hour on the hour and picks up in the historic district every hour on the quarter hour at the designated pick up point which is at the corner of Market street and Concord street
1 vote
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"Choose a view of the water."
"Look for "waterview" rooms when booking your room, higher floors seem to have the best views"
"Facing the marina, my ADA accessible room was 436."
"Higher floors have less street noise."
"4th floor rooms accessed by the Pool elevator are very quiet"
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PRICE RANGE
US$214 - US$385 (Based on Average Rates for a Standard Room)
LOCATION
United StatesSouth CarolinaCoastal South CarolinaCharleston
NUMBER OF ROOMS
141
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