Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel
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Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel
240 Veterans Way, Warminster, PA 18974
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Avg. $178 /night, 11/14 - 11/15
$411
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$291
per night
$171
per night
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4.0
#2 of 3 hotels in WarminsterLocation
Rooms
Value
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Sleep Quality
Stay at the New Renovated Holiday Inn Express Warminster- Horsham, Pennsylvania Hotel Just a short drive from Philadelphia, our Warminster hotel is the perfect place to stay during your visit to the Bucks County area. Guest can enjoy a comfortable stay at a modern hotel while they explore beautiful Bucks County, PA. When you visit Bucks County the whole family will enjoy visiting Sesame Place , Philadelphia Zoo, Mercer Museum,Michener Museum. Washington Crossing Historic Park, Bucks County Children's Museum, Revolution Ice Centre and Shady Brook Farm. Enjoy Shopping at Peddler's Village and the town of New Hope. Take a chance at Parx Casino. Drink and be merry while exploring the Bucks County Ale and Wine Trails local distilleries. We are the perfect destination for all your wedding groups including our Bridal Suite. Within a five-mile radius of multiple country clubs and wedding venues. Stay connected during your visit with Free Wi-Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Location
Getting there
Philadelphia Intl Airport
38.6 km•
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Mercer County Airport
24.4 km•
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Car Hire
20 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
241Reviews2Q+A38Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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Detailed Reviews
The hotel is located across from a Walmart which is convenient. Good distance to Philadelphia attractions, shopping, sesame place etc. The room is clean and spacious. We love the Dove toiletries that came in pump bottles they have in the bathroom. The bed and pillows are comfortable.
The card placed next to the bed in the room indicated that the hotel offer daily room refresh which includes making up the bed, replenishing amenities, replacing towels and cleaning the garbage.
These are the issues during our 4nights stay.
1. Housekeeping did not come to the room at all on our first day. They came the second day but only replaced the towels. Went to the front desk and was told the daily room refresh is not automatic. Oh well, maybe they need to state “upon request” on the card in the room?
2. The fridge was so cold it froze all our beverages.
3. Swimming pool is not heated and the water was too hazy. You basically can’t see anything under the water. The pool was out of service on our 3rd day. Hot tub was not very hot and too foamy.
4. Breakfast was decent with a few hot food, pancake machine, bread, cereals and yogurt. Breakfast place wasn’t open on our last morning and front desk wasn’t aware of what’s going on with the staff working at the breakfast area.
The card placed next to the bed in the room indicated that the hotel offer daily room refresh which includes making up the bed, replenishing amenities, replacing towels and cleaning the garbage.
These are the issues during our 4nights stay.
1. Housekeeping did not come to the room at all on our first day. They came the second day but only replaced the towels. Went to the front desk and was told the daily room refresh is not automatic. Oh well, maybe they need to state “upon request” on the card in the room?
2. The fridge was so cold it froze all our beverages.
3. Swimming pool is not heated and the water was too hazy. You basically can’t see anything under the water. The pool was out of service on our 3rd day. Hot tub was not very hot and too foamy.
4. Breakfast was decent with a few hot food, pancake machine, bread, cereals and yogurt. Breakfast place wasn’t open on our last morning and front desk wasn’t aware of what’s going on with the staff working at the breakfast area.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel
Responded 13 Sept 2023
Hi Macaronee, Thank you for letting us know about your experience during your stay at Holiday Inn Express & Suites Warminster Horsham. Here on our property, we strive to provide a quality stay where you can rest and relax in an environment of simplicity and peace. I read your remarks and am sorry for the experience you had with us. This is not what we expect our guests to experience and understand your sentiments about these matters. I shared your comments with our managers. We reviewed what happened and created a plan to better our services and offers. I thank you again for reporting these issues to us and hope you allow us to host your future stay. Best regards, Oscar C. Case Manager IHG Hotels & Resorts Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
This is my first of what will probably be many stays here as I am in this area several times a year on business. The hotel is clean, and the staff I have encountered thus far have been friendly. The beds were very comfortable and the rooms are quite spacious, especially for one person.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is in an excellent location for us because we have a relative in Ann's Choice, a senior living place that less than a mile away, close enough that we sometimes take the 15-minute walk instead of driving from the hotel.
The rooms are clean and they're big, the beds are comfortable, and the included breakfast is a full meal if you want it. Eggs, sausages, pancakes, etc.
Our only complaint is that the front desk staff, which a few years ago used to be the same, nice gentleman whenever we'd arrive on a Sunday night, seems to be more variable and some of the people aren't great. We often get the very detailed description of where breakfast is located and we've stayed at this place dozens of times. The latest wrinkle is that we often find a sign, "I've stepped away for a few minutes" at the front desk and we are left standing there for 10 minutes until someone shows up again.
On the other hand, the price is right and I suppose you get what you pay for.
The rooms are clean and they're big, the beds are comfortable, and the included breakfast is a full meal if you want it. Eggs, sausages, pancakes, etc.
Our only complaint is that the front desk staff, which a few years ago used to be the same, nice gentleman whenever we'd arrive on a Sunday night, seems to be more variable and some of the people aren't great. We often get the very detailed description of where breakfast is located and we've stayed at this place dozens of times. The latest wrinkle is that we often find a sign, "I've stepped away for a few minutes" at the front desk and we are left standing there for 10 minutes until someone shows up again.
On the other hand, the price is right and I suppose you get what you pay for.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I stayed at this hotel in early October 2020. While the room and the facilities were clean, we realized to our dismay that the rooms are getting serviced only once every three days. Nobody told us about this upfront, there was nothing on the website and no announcement in the lobby. When I asked the receptionist, his answer was - "There is a pandemic going on." I understand that but would not you want, out of courtesy, to let your guests know IN ADVANCE that they need to be prepared and, for instance, bring their own trash bags? Another issue was breakfast. There is no breakfast. Again, no announcement about that. When we asked the receptionist upon check-in where the breakfast is, she showed to the back of the lobby, and we assumed it will be there. Next morning we were in for a surprise. I don't get it - I understand there is pandemic going on but the stores are open, the restaurants are open, life goes on. How much does it take to organize for some fresh croissants, fruits, and yogurts? You even have a coffeeshop across the street from you. Can't you get some basic food from them, so that your guests do not have to drink coffee in the morning on empty stomach? Otherwise, how can you charge $100 a night for a room if you do not provide these services?
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Date of stay: October 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dennis Cronin, Owner at Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel
Responded 3 Dec 2020
Dear Kothinka76, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express WARMINSTER - HORSHAM. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 2154434300 or dennisc@wrmpa.com. Sincerely, Dennis C. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this location a couple of times before l, as I have family that I visit in the area, and it has always been adequate. I stayed for a week this time and by the end of the 7th night I couldn't wait to leave. When I checked in I was told housekeeping only came once a week (on Mondays) but that I could call if I needed fresh towels. (Later in the week I was told that information was incorrect. 🤷♀️) The entire time I was there Housekeeping never came period. I did put trash / recycles in the hall once or twice and that was picked up. I complained several times to the front desk that there was standing water in my bath tub/shower that was not draining. It was rather disgusting and left a nasty dirt ring. Each time I brought this issue up to the front desk they told me they would write it down and let housekeeping know. In the entire week that I was there, no one ever came to address that issue. Also when I tried to use the hair dryer it crackled and Sparks came out and I could smell electrical burning so I unplugged it. I also told the front desk about this several times. I was told housekeeping would bring me another hair dryer. That never happened even though I asked a few additional times. Each time I tried to address issues with the front desk I got the "I'll write it down and let someone know" and it never got rectified. I was traveling alone and I'm very clean but each day the room had a funky smell that grew worse daily so by the 7th day it was just gross. I am not sure what the odor was from but my guess was the standing water in the tub. 🤷♀️ Also the mini fridg must have been set to freezer as the bottled water and soda I put in there all froze solid. I am a rewards member, my week stay was over 1,100.00 dollars and I am more than disappointed in the housekeeping and front desks lack of concern over the issues I was having.
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Date of stay: December 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So my fiance and I walk in and received no greeting. Met Jeff at the front desk who asked if we were checking in. Reservation was under her name and he asked for payment. We were confused as her employer paid for the room already. She contacted them and they said they would call in to verify. He said he wouldn't accept payment over the phone and then said with attitude that we clearly had never stayed at a hotel before. We gave him no option so he reluctantly answered. Her employer verified payment. After squaring that away, my fiance mention leaving a review due to his unprofessional attitude. He wasnt worried about that and was smart with us and asked if we needed "Jeff" spelled for us. She asked his last name to which he replied, and I quote "to get that you'll have to go to district and then I'll sue you for harrassment" I have never encountered such lack of hospitality or professionalism when checking into a hotel. We wanted to speak with the manager, but "Jeff" said he wasnt here. Will call on Monday.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Loretta Y, Manager at Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel
Responded 10 Feb 2020
Dear FrankbN1357OB Thank you for taking the time to share your experience about your recent stay at our hotel. We were surprised to read your review about our front desk agent Jeff, as he is known for delivering great service. I will certainly look into this matter further with other members of the management team. We take all comments under consideration as we continually work to improve our guest experience, and do hope you will consider staying with us again in the future. Best Regards, Dennis Cronin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we walked in we were not greeted, but sneered at by a grumpy old man named Jeff. I explained that I was checking in and that the room had been paid for by my employer and gave that info along with my name. Jeff tells me that the room hasn't been paid for and that he needs another form of payment. Confused I contact my employer who confirms that the payment was made, so I asked if they could call the front desk to square everything away. While this is going on Jeff is arguing with me saying that he won't answer the person's call because "he doesnt know who it is" and that they won't take payment over the phone, and something about how clearly I've never stayed at a hotel before because I don't know how it works? Extremely rude and unprofessional. Finally I said "JUST PICK UP THE PHONE!" to which he finally did, but not after first telling me that he was about to kick me out. After getting everything settled I told him how unprofessional and rude he was and that I would be leaving this review. I asked what his last name was and This is literally what he said, "I won't tell you that. You have to get that from the district court and then I will sue you for harassment" This guy was a total nightmare to deal with and should be fired.
There was also no manager present... Or at least that's what we were told.
There was also no manager present... Or at least that's what we were told.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Loretta Y, Front Office Manager at Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel
Responded 10 Feb 2020
Dear Monica402, Thank you for taking the time to share your experience about your recent stay at our hotel. We were surprised to read your review about our front desk agent Jeff, as he is known for delivering great service. I will certainly look into this matter further with other members of the management team. We take all comments under consideration as we continually work to improve our guest experience, and do hope you will consider staying with us again in the future. Best Regards, Dennis Cronin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I stayed here 2 nights in March. Make sure you do not allow them to put you in room 223, it’s placement over the open lobby below allows you to hear every checkin or conversation happening below- we could not sleep. We also had an issue that there was no hot water, so no showers. We moved rooms and had no issues the second night.
The reason I am writing a review, as I have never felt the need to do so, is that they refused to take any % off of our first night. They only were willing to give us 750 reward points (it takes 18,000 points to stay one night for reference). I just felt like it wasn’t sufficient for our inconvenience, poor customer service and communication.
The reason I am writing a review, as I have never felt the need to do so, is that they refused to take any % off of our first night. They only were willing to give us 750 reward points (it takes 18,000 points to stay one night for reference). I just felt like it wasn’t sufficient for our inconvenience, poor customer service and communication.
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Date of stay: March 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Good: Bed was very comfortable. Hotel is quiet. Bathroom has lots of counter space and a nightlight switch which I always appreciate for safety reasons. Nice variety of breakfast food and that area was very clean.
Not So Good: There was black mildew in many places on the shower/tub grout. Water drainage is poor in both the sink and shower. I was standing in 4 inches of water during my shower because of slow drainage. Breakfast food in chafing dishes was barely warm.
We are fans of Holiday Inn Express and usually everything is perfect so we were surprised to encounter the things listed in Not So Good.
Not So Good: There was black mildew in many places on the shower/tub grout. Water drainage is poor in both the sink and shower. I was standing in 4 inches of water during my shower because of slow drainage. Breakfast food in chafing dishes was barely warm.
We are fans of Holiday Inn Express and usually everything is perfect so we were surprised to encounter the things listed in Not So Good.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel
Responded 14 Oct 2023
Dear karen0706, Thank you for staying at our Holiday Inn Express Warminster - Horsham while visiting Warminster and for taking the time to provide feedback about your experience. It's a pleasure having you as our guest. I am pleased that the location of our hotel and the cleanliness as well as the comfort of our room met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests how we are doing. I also took note of your feedback about the mildew in the shower. I assure you that I will share your comments with our team to provide a better experience in the future. Furthermore, I apologize for your observation. Once again, thank you for deciding to stay with us. We would be delighted if you visit us again in the future. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at this hotel for four night in August 2023 while we attended a family funeral in the area. The hotel staff were welcoming and we were checked in quickly without issue. The hotel room was spacious and clean and the bed was really comfortable. We were a little disappointed by breakfast as all the food seemed to be so processed and pre-made, and all of the eating utensils, cups and plates were all single use plastic and polystyrene. So much for a greener planet! We didn't really get to try any of the amenities due to the nature of our visit but the hotel was quite busy while we were there so I can only assume that the other guests were enjoying them. The hotel is located in a nice quiet and seemingly safe area, but having a car is definitely recommended. The room was reasonably priced for our stay and I think we got what we paid for. I would stay there again if I ever return to the area.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"We prefer the rooms on the North side, which don't face the highway on the other side."Read full review
"We had room on 2nd floor--don't think it matters--hotel was quiet while we were there on a weekend."Read full review
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PRICE RANGE
$191 - $255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites warminster/doylestown, holiday inn express doylestown
LOCATION
United StatesPennsylvaniaBucks CountyWarminster
NUMBER OF ROOMS
92
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel?
Nearby attractions include Escape the Fuge (0.8 km) and Syzmanek Park (0.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel?
Conveniently located restaurants include Augusto's, Taorminas Pizza & Pasta, and Mission BBQ.
Are there opportunities to exercise at Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Holiday Inn Express & Suites Warminster - Horsham, an IHG hotel?
Many travellers enjoy visiting Graeme Park (5.5 km), Moland House (4.7 km), and Old School Meetinghouse (3.9 km).