Omni William Penn Hotel
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Omni William Penn Hotel

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Omni William Penn Hotel
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About

4.5
#13 of 79 hotels in Pittsburgh
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Located in the heart of downtown Pittsburgh, PA, Omni William Penn Hotel is a sophisticated, historic retreat that is the home of the Pittsburgh Steelers. The hotel is near Union Station train station (0.4 miles), PNC Park (1 mile), Heinz Field (1.4 miles), and University of Pittsburgh (2.9 miles). Since opening its doors in 1916, our Pennsylvania hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state and leaders of business. At Omni William Penn Hotel, you will experience outstanding service, comfortable and spacious accommodations, event venues and award-winning cuisine. Hotel Details: Features include an elegant restaurant, vibrant tea room, and luxurious two-tier Grand Ballroom. There are also two bars, a coffee shop, and deli plus expansive conference facilities. Plush rooms and suites include perks like city views, kitchenettes, and flat-screen TVs.
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Property amenities
Paid private parking nearby
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Aerobics offsite
Bicycle tours
Kids stay free
Highchairs available
Paid wifi
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Kids' meals
Wine / champagne
Vending machine
Bowling offsite
Canoeing offsite
Raquetball offsite
Tennis court offsite
Walking tours
Water park offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Gift shop
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, Russian, Spanish, Czech and 2 more
Hotel links
Special Offer:Earn rewards beyond the room

Location

530 William Penn Place, Pittsburgh, PA 15219
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
Pittsburgh Intl Airport
21.1 km
See all flights
Westmoreland County Airport
53.6 km
See all flights
5,349Reviews76Q+A100Room tips

Reviews
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Detailed Reviews
traveler190051 wrote a review Jul 2023
dayton13 contributions6 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Lovely historic hotel with fabulous staff. The beds were comfortable and the room spotless. The staff were smiling and efficient at each encounter from the front desk, to the wait staff in the Terrace Room, to the hotel operator. We met some of the management team and they were as welcoming as the front line staff. Thank you for restoring and maintaining this beautiful historic hotel in Pittsburgh!
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: The hop on and off Pittsburgh trolley tour picks you up at the William Penn Grant St entrance and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthew Heymann, Other at Omni William Penn Hotel
Responded 2 Aug 2023
Great to hear! We hope to see you again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
coryjw1008 wrote a review Jan 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
Our stay was absolutely amazing!!!! My fiance and I stayed the night I proposed. I had mentioned it in the comments, and we were treated to an upgraded room by Margarette, the front desk manager. From, the minute we stepped up to to desk, Krystal was so sweet and friendly!! We were so appreciative of the room upgrade, that when room service showed up with a beautiful breakfast platter, we told him he must have the wrong room. He said "congratulations on your engagement. Here's breakfast compliments of dina, the hospitality manager." We will always stay at the Omni any time we come into the city, and reccomend it to anyone we can.
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Review collected in partnership with Omni Hotels & Resorts
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JayB1r wrote a review Jun 2022
Portsmouth, Virginia364 contributions106 helpful votes
4.0 of 5 bubbles
The William Penn is the grand old hotel in Pittsburgh. Constructed in the turn of the 1800 to 1900, the Omni has done a great job of restoring this fine hotel. One could spend hours gazing at the fine chandeliers and the intricate woodwork. The rooms are lodge and the beds are good. I had little to complain about. The housekeepers were thorough and the rooms clean. The rooms smelled a little due to age. The in-house restaurant had an excellent burger at a reasonable price and the beer was also reasonably priced. There is a Rite Aide within steps of the entrance. Cokes in the vending machine were $2.
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Date of stay: June 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cameron Westover, Owner at Omni William Penn Hotel
Responded 3 Jul 2022
Thank you for your review! We hope to have you stay with us again the next time you're in Pittsburgh!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mrredskin wrote a review Sept 2022
Spring City, Tennessee692 contributions49 helpful votes
3.0 of 5 bubbles
Stayed here 10 years ago on work trip and thought it was a cool old-style hotel with some nice ambiance.

Stayed again recently and it doesn't seem like anything is different or refreshed.

1pm is THE earliest they'll let you go to your room without $50 upcharge. I tried at 1205 and was told I could go ahead for that charge. I went to a pub for lunch to kill time. Saved $32 by eating lunch.

Coffee maker outlet didn't work, so we made morning coffee on the floor next to an outlet.

Outlet at desk didn't work.

The imbedded reading lights on the bed didn't work (are they supposed to)?

TV and remote are VERY dated.

There was mold on the tiling on the side of the shower. I could rub on it with my wash cloth with moderate force and it would come off. This was noticed in several different spots on the shower.

Bell hop and the housekeeping on my floor were positives. Location is also good.

There are just too many misses here to justify the cost and this being up to Omni quality
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthew Heymann, Other at Omni William Penn Hotel
Responded 29 Sept 2022
Hello, very disappointing to hear this review. I want to learn more as to what room you stayed in so we can address your feedback to ensure it doesn't happen again to another desk. I would love to speak to you if you would like to give me a call. 412-553-5112 is my direct line.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah P wrote a review Feb 2020
Harrisburg, Pennsylvania3 contributions1 helpful vote
5.0 of 5 bubbles
This was our first time staying at the Omni William Penn, but it will hopefully not be our last. We always enjoy our stays at other Omnis, and this was no different. The facility is beautiful, but our service this time was exceptional. We had a problem with our room door lock on our second night, and the front desk staff, especially Leah, handled it professionally and quickly. The maintenance man was also incredibly polite and accommodating - after realizing that he could not repair the lock, he made sure that we were quickly moved to a different, upgraded room. This was an issue that was out of their control, but the staff handled it beyond our expectations. Thank you for a wonderful weekend away!
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Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Samantha wrote a review Oct 2021
11 contributions
+1
1.0 of 5 bubbles
This is the worst hotel I have ever stayed at; it is extremely misleading to market this hotel as “luxury”, as it is on par with a motel with a pretty lobby. I took pictures of everything mentioned in this review, yet they removed the “add photos” option from their Google Review page… I wonder why…
Upon arriving, there was a large moth in our room (keep in mind, we were on the 11th floor), which we killed. As we tried to sleep that night, another moth appeared and started flying over us in our beds.
The second day, we noticed our room was incredibly hot and that the A/C was broken, I went downstairs to the front desk to asked if it could please be fixed. The front desk said they would send someone up to fix it, but no one ever came. The next day I asked if it could be fixed for the second time, and when the workers came to fix it, they asked how we were able to sleep in such heat (it was 84 degrees out).
We had to ask for extra towels and toilet paper later in our stay, and the front desk said they would have someone bring them. Eventually I had to come back down two hours later and ask again because again, they did not bring them.
It was hard to sleep because the pillows are incredibly hard and flat. Because weddings are held here, understand that guests will run and yell through the halls no matter the time of night, so plan on waking up a few times.
The room was filled with multiple issues such as dust ALL OVER (on top of the bed frames, handles, items in the bathroom, etc.), the mirror on the wall in the bathroom was falling off, handles for the sink were loose, the knob in the shower was put on upside down (?). They seemingly replaced their old door handles that used to deadbolt with new ones, but never bothered to remove the metal instructions on the door. Even a broken outlet with exposed wires and metal (thank goodness I did not bring children here). At the end of our stay, ANOTHER moth appeared too (again, on the 11th floor???).
While the lobby is pretty, I would be embarrassed to put my family up in the rooms of this hotel after a wedding. Luckily, I was put here to stay by my work due to a conference being held in Pittsburgh, so i thankfully did not have to pay for a stay at this horrible place, because I would be demanding my money back!
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Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica R wrote a review Feb 2020
Youngstown, Ohio, United States7 contributions3 helpful votes
4.0 of 5 bubbles
The hotel is wonderful, if a bit awkward to navigate because it’s so large. We entered from Grant Street and had a bit of a hard time finding the front desk due to lack of signage. We initially received a room key for an already occupied room (the key didn’t work, thankfully, so we didn’t scare the occupant). Got our correct room number. The room was clean and very spacious. The water pressure in the shower was very satisfactory. The room was clean and cozy. The only problem I had was that I accidentally left my retainer on the night stand, and I didn’t realize until we were home. I called and they said they didn’t have it, so I can only assume housekeeping threw it out.
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Review collected in partnership with Omni Hotels & Resorts
Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Imhandlinit wrote a review Oct 2021
Smyrna, Georgia60 contributions35 helpful votes
3.0 of 5 bubbles
I recently stayed at the Omni William Penn for 4 nights (Thurs-Mon) while on a leisure trip to the Pittsburgh area. The location is fantastic allowing easy walks to everything from restaurants to museums and sports arenas. Upon arrival Thursday, we found the hotel busy with guests and quickly discovered that 2-3 weddings were taking place over the course of our stay. As a result, the staff seemed highly focused on those events and it left us feeling a bit under served. The main hotel restaurant was closed for "private events" most evenings we were there meaning we could not dine in (we weren't interested in the Taproom option). And, one morning we waited for 10 minutes for breakfast service when told they were still operating, but no one was there and dinging seemed completely shut down. The Starbucks in the lobby appears to be permanently closed. For a hotel of this size to lack dining options for guests beyond a pub with a limited menu is pretty surprising. While I appreciate that many hotels are dependent on weddings and other events for revenue during these difficult times, it's very frustrating to other guests not to have access to dining, etc. Our room was a nice corner room on a quiet floor and we were pleased with the exception of two things. The bathroom was absolutely TINY - I could practically use the sink while sitting on the toilet. Also, we had to request alternate pillows twice as our original request was never fulfilled. Why hotels don't provide pillows of various thickness in each room is beyond me. Finally, on our last morning when we finally had an option to sleep in, we were awaken by the hotel's verbal alarm system letting us know an issue had been identified and was being investigated. It instructed us to remain in our room until further announcement. About 10 minutes later, it finally told us everything was ok. When we complained at checkout about the disruption, no one even knew about it. It's a nice hotel with interesting history, but services for guests not involved in events seem highly limited these days. The many renovations over the years make the guest floors feel dated (sealed off doors, etc.) and the grandness of the place just doesn't match the experience anymore. I would opt for the Kimpton property next door if ever back in Pittsburgh again.
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Date of stay: October 2021
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: Corner room facing Grant offer views but are subject to lots of street noise - for more quiet,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cory C wrote a review Jan 2020
Pittsburgh, Pennsylvania75 contributions21 helpful votes
4.0 of 5 bubbles
This hotel is definitely one of the top hotels in Pittsburgh for a reason. Its originality has been preserved for decades and is beautiful.

The service is top notch. They have full service valet, doormen and guys to take your bags to your room. If you don't want to pay the premium for the valet there is a parking garage under the park across from the main entrance. It is $6 a day on weekends. You will have to pay this every time you leave but for us it was still drastically cheaper than valet (which is $36 a night with in/out privileges). The front desk is very attentive, friendly and swift. Checking in was a breeze.

The rooms are beautiful and classy. The beds felt a little old but overall comfortable. There was a small spot here and there where wallpaper was starting to peel but that is expected in an old hotel. Everything else was nice, clean and classy.

This place offers a couple restaurants, bars and Starbucks coffee shop in the lobby.

This place is a must stay when in Pittsburgh!
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WmPenn, Manager at Omni William Penn Hotel
Responded 15 Jan 2020
Thanks so much for the great comments. The beauty and architecture of Pittsburgh's Grand Dame cannot be matched, and we work hard to maintain the ambiance of a bygone era. Thank you for staying with us and please come back to see us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Johnnie-and-Lovie wrote a review Jan 2020
Chicago, Illinois47 contributions67 helpful votes
5.0 of 5 bubbles
Monday through Friday the Palm Court restaurant has Happy Hour from 5 to 7 PM, with $1 oysters on the half shell and $3 brut champagne. You don’t need to know any more than that.

But I must fulfill the minimum word requirements so I will add: the room is magnificent.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathleen T asked a question Mar 2022
Annville, Pennsylvania8 contributions6 helpful votes
What kind of coffee maker is in the rooms? I want to bring my own coffee.
Answer from Tyrone W
Lorain, Ohio191 contributions10 helpful votes
I'm sorry, I don't recall. I never touched it. The staff kept me well caffeinated.
eddie b asked a question Jan 2022
Pittsburgh, Pennsylvania
Are there rooms with hot tubs?
Answer from mmfred
United States324 contributions228 helpful votes
not that I know of
PNC Park is an 18 minute walk from our hotel. The closest subway station is located directly across the street as well.
Angel K asked a question Mar 2021
4 contributions
Is the terrace room open for breakfast?
Answer from The Omni Homestead
Hot Springs, Virginia2 contributions
Hello Angel, thank you for reaching out. We are reopening on Thursday but will not have the Terrace Room or other hotel restaurants available. Bruegger's Bagels will be open from 5:30 a.m. - 2:00 p.m. daily. We plan to reopen the Palm Court in May. Thank you!
Gene R wrote a tip 7 May
Tacoma, United States2 contributions1 helpful vote
3.0 of 5 bubbles
"If you have a choice, make a different one."
Read full review
Muriel R wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Take advantage of all the amenities!"
Read full review
Freedom51419300174 wrote a tip Mar 2024
Pittsburgh, Pennsylvania4 contributions
5.0 of 5 bubbles
"lots of stuff walking distance"
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Bertha W wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Free WiFi and a free drink if you ask them to join their loyalty program!"
Read full review
655samantha wrote a tip Jan 2024
Oklahoma City, Oklahoma16 contributions16 helpful votes
1.0 of 5 bubbles
"Try to get a room that doesn’t face the main streets, not near the heating and air conditioning units."
Read full review
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PRICE RANGE
$354 - $558 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel pittsburgh, omni pittsburgh, pittsburgh omni
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
597
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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OMNI WILLIAM PENN HOTEL - Reviews & Price Comparison (Pittsburgh, PA) - Tripadvisor

Frequently Asked Questions about Omni William Penn Hotel
Which popular attractions are close to Omni William Penn Hotel?
Nearby attractions include Liberty Magic (0.3 km), Heinz Hall (0.5 km), and Benedum Center (0.4 km).
What are some of the property amenities at Omni William Penn Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Omni William Penn Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Omni William Penn Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni William Penn Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Omni William Penn Hotel?
Conveniently located restaurants include Eddie V's Prime Seafood, The Capital Grille, and Proper Brick Oven and Tap Room.
Are there opportunities to exercise at Omni William Penn Hotel?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Is Omni William Penn Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Pittsburgh.
Are any cleaning services offered at Omni William Penn Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni William Penn Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni William Penn Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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