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Embassy Suites by Hilton Pittsburgh Downtown

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Traveller (323)
Room & Suite (205)
Dining (17)

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About

#33 of 79 hotels in Pittsburgh
Location
Cleanliness
Service
Value
Embassy Suites by Hilton Pittsburgh-Downtown is centrally located in the historic Henry W. Oliver Building, in the heart of Pittsburgh's central business district. We are walking distance to local attractions, restaurants and shopping. Convenient for business and leisure travelers alike, our hotel is close to Pittsburgh's Cultural District, as well as PNC Park, Heinz Field and PPG Paints Arena. Visit the nearby Senator John Heinz History Museum or attend an event at the David L. Lawrence Convention Center, just a few blocks away. If you bleed 'Black and Gold', catch the Pittsburgh Pirates playing at PNC Park, or visit Heinz Field - home to the Pittsburgh Steelers. Market Square is a short walk from our hotel and offers great local flavors and handmade crafts. A short 'T' away, the renowned Carnegie Museums of Pittsburgh offer a wide selection of exhibits ranging from modern art to prehistoric objects.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Paid internet
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1142Reviews28Q+A100Room tips

Reviews
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Audrey R wrote a review Jan 2024
9 contributions1 helpful vote
Dont overthink staying here! Great accomodations, we stayed on the 15th floor & had a great view. Breakfast & Happy Hour were all good & served with smiles! Nice view from the top floor too. Definitely would recommend.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Carol Darabant, General Manager at Embassy Suites by Hilton Pittsburgh Downtown
Responded 8 Jan 2024
Thank you so much for the 5 star rating! We appreciate you taking the time to share your experience and glad that you enjoyed the hotel and the services that we offer! We hope to see you again! Warmest regards, Carol Darabant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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trio556 wrote a review Apr 2023
181 contributions72 helpful votes
Hotel's Favourite
Great location if you are on your own for business. 12 min safe walk to PNC Park if Pirates are in town. 12 minute walk to PPG arena if an event (Penguins) are in town. Historic building that is updated. Spacious room, plenty of water pressure, standing shower, ample work space. My room over looked Melon park and most rooms are 14-24th floor (nice view). Climate control worked well and my room also had a wet bar area. Plenty of counter space in bathroom and ample linens. Hairdryer and ironing board. Standard WiFi supported TEAMs call. Parking is NOT attached, but just across street and inexpensive ($16 day). Valet is available. Embassy meals were very adequate (both breakfast and happy hour). Yuengling on tap. Tip - need key card to access your room floor (plenty of lifts).
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Date of stay: April 2023Trip type: Travelled on business
Room Tip: Book room facing park. Garage across street is tight. No receipt giving from automated exit.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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medwriterdg wrote a review Jan 2024
Williamsburg, Virginia31 contributions27 helpful votes
Fabulous people. So friendly. Shout at to Julia at the bar and Omari at the omelet station. Wow. The property is immaculate. Well located. and it’s so cool that that the lobby (which is a great place to hang out) is at the top of the building. You can text the front desk for any issues and they are very responsive. I was just here for business; but any other trips to Pittsburgh, this is where I’m staying.F
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Carol Darabant, General Manager at Embassy Suites by Hilton Pittsburgh Downtown
Responded 8 Jan 2024
Thank you so much for the 5 star rating! We appreciate you taking the time to share your experience and glad that you enjoyed the hotel and the services that we offer! We will share your comments about the positive experience you had with our staff and hope to see you soon! Warmest regards, Carol Darabant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gramma32162 wrote a review Dec 2023
Pittsburgh, Pennsylvania22 contributions24 helpful votes
Family came for the Thanksgiving weekend. First time to Pittsburgh. Great location for the parents & 2 children. Walked to the Xmas Market & the Penguin game. They booked a 3 room suite. They were very pleased with the staff and made to order breakfast. They are returning in March & will stay here again
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Carol Darabant, General Manager at Embassy Suites by Hilton Pittsburgh Downtown
Responded 8 Jan 2024
Thank you so much for your positive comments regarding your Thanksgiving visit to our hotel! We really appreciate you taking the time to share your experience and glad that you enjoyed the hotel. We look forward to welcoming you back in the March! Carol Darabant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patrick C wrote a review Nov 2023
Galena, Ohio2 contributions
We had a nice stay with family for Thanksgiving and have stayed here before. The hotel is centrally located, and perfect for seeing the sites in Pittsburgh. On this stay, a large group of youth hockey players and their parents were quite disruptive. The kids (mostly around 10 years old or so), played hockey in the hallway outside our room until after midnight, with parents present, on Thanksgiving night and the night after. Hotel management tried to address the issue, but the parents would let the kids back out after a couple of hours. Most of the parents were in the lobby getting drunk, while a couple of the parents stayed back or took turns staying with the hall-hockey players. This is a situation where the hotel clearly should have kicked the group out after they ignored the repeated requests of management. My advice: if you stay here and see any signs of atypical, but not non-uncommon, kids’ club sport obnoxious parent behavior, leave, and demand a refund. I have kids who play or have played club sports, and we somehow manage to control ourselves, but we’ve also seen other teams/clubs who promote a culture that welcomes 45 year old men who are pining for their days as frat boy wannabe jocks, who everyone else hates. That’s what we dealt with at the Embassy Pittsburgh Downtown this weekend. Hopefully they learn from this.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Isaiah Escobar, Guest Services / Front Office at Embassy Suites by Hilton Pittsburgh Downtown
Responded 27 Nov 2023
I apologize for the conditions of your stay, and we are addressing your concerns. We hope that you consider trying us again and thank you for your stay. Please feel free to reach out to our management team so we can make it right for you. (412) -338 - 2200
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GallopingHelm wrote a review Nov 2023
New Jersey24 contributions2 helpful votes
Nice downtown location in the middle of Pitt. It's nice that they have the free happy hour in the evening, but the line was long. Same with the omelet station in the morning. We gave up after 15 minutes, and settled for the lousy scrambled eggs. As far as the rooms, it's a typical Embassy, with the nice large room. Hotel is unique, the lobby is on the top floor (25th). The staff was great. I've stayed there before, and will stay again.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Isaiah Escobar, Guest Services / Front Office at Embassy Suites by Hilton Pittsburgh Downtown
Responded 8 Nov 2023
Thank You! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nikki wrote a review Nov 2023
3 contributions1 helpful vote
After looking at the listed below reviews my mate and I was scared to stay here. But upon checking in it’s located downtown and has a vintage look about itself. At check in the receptionist was helpful and polite. My room was clean and view was amazing. Breakfast was edible but am not a big hotel breakfast person but my mate enjoyed it. Valet parking is a bit pricey but so convenient because we walked everywhere or rode the underground trolley. To sum it up if you’re looking for something moderate and up to date, personally parking (free), personally home cook breakfast then this hotel isn’t for you. But be open minded and realize it’s located downtown in a vintage style building and it’s safe , no bugs, clean and rodent free. And yes the hotel furniture in the room are outdated but dang we all have been over someone house that has outdated furniture but it was still clean. Thanks for the stay!!!!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don’t always allow what the negative comments stop you from booking. Everyone has different taste.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Isaiah Escobar, Guest Services / Front Office at Embassy Suites by Hilton Pittsburgh Downtown
Responded 8 Nov 2023
Thank you for your stay! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jason H wrote a review Oct 2023
1 contribution
Staff not friendly and very unhelpful. Especially manager Carol. The cost of the rooms are definitely not worth staying here. You will be left feeling helpless and that they could care less about human beings or customers.
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Date of stay: October 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Isaiah Escobar, Guest Services / Front Office at Embassy Suites by Hilton Pittsburgh Downtown
Responded 17 Nov 2023
We apologize for the conditions of your stay; we are working to improve guest experience for all guest and thank you for bringing your concerns to our attention. We do hope that you consider staying with us in the future so we can make it right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dan J wrote a review Oct 2023
Minneapolis, Minnesota1 contribution
I would stay away from this place. Staff is very rude. The hotel room was not very clean and bathroom still had people's trash and marks on the toilet. I tried to let staff know but they were dismissive and manager refused to speak with me through 2 days. Wish I booked elsewhere
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Date of stay: September 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Isaiah Escobar, Guest Services / Front Office at Embassy Suites by Hilton Pittsburgh Downtown
Responded 24 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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amhoseini wrote a review Oct 2023
7 contributions6 helpful votes
I stayed at Embassy Suites several times in other cities and I was really happy with their quality of service. When decided to visit Pittsburgh with my family, one of my main options was Embassy Suites... but this time, I had a very unpleasant experience, especially. The Sofa bed was terrible, so we preferred to sleep on the ground! There was not enough towels in the room, so we called the front desk and requested for more towels. The cleaners didn't clean some part of suite at all.....
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Review collected in partnership with Embassy Suites Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Isaiah Escobar, Guest Services / Front Office at Embassy Suites by Hilton Pittsburgh Downtown
Responded 24 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We are working to improve guest experience and hope you will consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$284 - $358 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
225
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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EMBASSY SUITES BY HILTON PITTSBURGH DOWNTOWN - Hotel Reviews & Price Comparison (PA) - Tripadvisor

Frequently Asked Questions about Embassy Suites by Hilton Pittsburgh Downtown
Which popular attractions are close to Embassy Suites by Hilton Pittsburgh Downtown?
Nearby attractions include Liberty Magic (0.2 km), Heinz Hall (0.3 km), and Benedum Center (0.3 km).
What are some of the property amenities at Embassy Suites by Hilton Pittsburgh Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Pittsburgh Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Pittsburgh Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Pittsburgh Downtown?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Embassy Suites by Hilton Pittsburgh Downtown?
Conveniently located restaurants include Eddie V's Prime Seafood, The Capital Grille, and Proper Brick Oven and Tap Room.
Are there opportunities to exercise at Embassy Suites by Hilton Pittsburgh Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Embassy Suites by Hilton Pittsburgh Downtown located near the city centre?
Yes, it is 0.1 km away from the centre of Pittsburgh.
Are any cleaning services offered at Embassy Suites by Hilton Pittsburgh Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Pittsburgh Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Embassy Suites by Hilton Pittsburgh Downtown?
Many travellers enjoy visiting Heinz Memorial Chapel (3.9 km), Phipps Conservatory and Botanical Gardens (4.3 km), and Point State Park (1.0 km).