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Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel

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Traveller (84)
Room & Suite (223)
Dining (21)

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About

#25 of 79 hotels in Pittsburgh
Location
Cleanliness
Service
Value
Modern Hotel in Pittsburgh, PA The Holiday Inn Express & Suites Pittsburgh West-Green offers accommodations and on-site amenities made with the needs of the modern traveler in mind with a location just off Interstate 376. Our hotel provides easy access to the David Lawrence Convention Center, Pittsburgh's Cultural District, Acrisure Stadium (Previously known as Heinz Field), PNC Park and PPG Paints Arena. Nearby attractions include Station Square, Gateway Clipper Fleet, Rivers Casino, Andy Warhol Museum, and Carnegie Science Center & Sports Works. We are close to area universities including Robert Morris University, Duquesne University, Point Park University, as well as the Oakland Universities of Pitt and Carnegie Mellon. Expect comfortable, contemporary accommodations and convenient on-site amenities including a heated indoor pool, a modern 24-hour Fitness Center, and a complimentary Express START™ breakfast during your stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Taxi service
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
First aid kit
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Microwave
Cable / satellite TV
Walk-in shower
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

875 Greentree Road, Pittsburgh, PA 15220
Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
354Reviews12Q+A56Room tips

Reviews
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troy wrote a review Feb 2024
Fairview Park, Ohio1 contribution
BUGS IN OUR ROOM NEXT TO OUR BED. Me and my gf got a room here to celebrate our anniversary we noticed right away the smell of room was unclean but i decided not to complain BIG MISTAKE we found two bugs in the room one that my gf described as a “ long black bug” that she found in the bathroom that scurried away under the carpet but I found a dead roach less than a foot from our bed and called the front desk immediately and said they would move us to another room so we had to move all our stuff in the middle of the night and they still refused to give us a refund then kept calling us the next day to get out of the room if you’re looking for a deal on a hotel in Pittsburg we some much nicer looking hotels on our way there that I’m sure are worth the upgrade
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Don’t go here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGreenTreeGM, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 3 weeks ago
Navigator48277199067, it's regretful to read about your experience. The situation you've described regarding cleanliness and unwanted pests certainly doesn't reflect the high standards we strive to provide. We take any issues of this nature seriously and will investigate this matter further. Also, we're sorry for any inconvenience caused during your relocation to another room. We'd like to assure you that our team members diligently assist guests to ensure a pleasant stay. We hope you'll consider giving us another chance to deliver a better experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kmbsfc wrote a review Mar 2023
Altoona, Pennsylvania70 contributions53 helpful votes
Hotel's Favourite
I was a quick overnight trip with our boys. Room was very clean, staff at the front desk were VERY nice and helpful. Breakfast was more than muffins and juice. They had pancakes, eggs, sausage, oatmeal, bagels, toast, juice, coffee, tea and I am sure I have missed some. Entrance is a little tricky to identify. Signage is across the street and you can easily drive by the entrance because it isn't marked. Once you find it, it makes sense, but at first it can be a little tricky.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from reviews+hiespittsgreentree@thesocialstation.com, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 24 Mar 2023
Thank you for taking the time to share this great review, kmbsfc! Were so glad to hear your time with us was so enjoyable! Were delighted you appreciated our clean rooms, friendly staff and delicious breakfast. We care deeply about the comfort and satisfaction of our guests so well address your concerns regarding our entrance with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Moondoggie1957 wrote a review Dec 2023
Woodbridge, Canada585 contributions178 helpful votes
We spent 2 nights at the Holiday Inn Express during our recent boys trip to Pittsburgh to catch a Penquins & Steelers game. The front desk staff were friendly and we were checked-in in no time. The room was spacious and clean. The complimentary breakfast was good. We also had a few beers next door at the Alcove Bar & Grille . We had an enjoyable stay!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGreenTreeGM, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 24 Dec 2023
Thank you for choosing Holiday Inn Express & Suites Pittsburgh West - Green Tree for your boys' trip! It's heartening to hear that you found our team members at the front desk to be friendly and efficient. We're pleased that you enjoyed our spacious rooms, the cleanliness, and our complimentary breakfast. Sounds like you also had a great time at the Alcove Bar & Grille. We appreciate your positive feedback and look forward to hosting your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andy W wrote a review Oct 2023
North Palm Beach, Florida270 contributions93 helpful votes
We spent three nights here and were pleasantly surprised. It was above the average rectangular box alongside the highway. We booked a suite and enjoyed our stay. The staff seemed as weary as we did after our long drive. The breakfast buffet was nice. It looked recently remodeled. We would stay here again.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGreenTreeGM, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 28 Oct 2023
Greetings, thank you for taking the time to share your positive experience. We're pleased that the Holiday Inn Express & Suites Pittsburgh West - Green Tree surpassed your expectations and that you enjoyed your comfortable suite. We're also glad to hear that our breakfast buffet made a positive impression. Our team members strive to display their unwavering energy and enthusiasm, we will look into ensuring this is consistently experienced. It's always a pleasure to learn guests would choose to stay with us again. We look forward to welcoming you back the next time you travel to Pittsburgh.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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courtney k wrote a review Sept 2023
1 contribution
I had a great time staying here on my trip to Pittsburgh for a Steelers game. The only issues were that there is nothing as far as food or a convenience store within walking distance besides the restaurant/bar that is attached (you can see a Giant Eagle close by, but i couldn't for the life of me figure out how to get there). But they provide complimentary breakfast, which really helped with saving on food costs. Getting to downtown was easy with there being a bus stop right outside. If you're going for a late evening game though, you'll have to pay an arm and a leg for an Uber to get back, as the busses weren't running when the game ended. But the staff was friendly, the room was great, had a fridge/microwave, and extra amenities. I would stay here again, but I think I'll be staying a bit more central to downtown on my next visit.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Super convenient to use the bus to get from here to downtown, would definitely recommend if you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGreenTreeGM, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 24 Sept 2023
Courtney, thank you for choosing the Holiday Inn Express & Suites Pittsburgh West - Green Tree during your trip. We're glad that you highly appreciated our accommodating team members and the convenience of our hotel facilities. It's pleasing to hear you found our complimentary breakfast beneficial. Regarding the accessibility of external amenities around us, we recognize your feedback. Our location is designed to provide tranquility and seclusion. You may consider trying out our shuttle service for easier local commute on your next visit. We're encouraged by your positive remarks and willingness to stay with us again. Nonetheless, we understand your preference for a more downtown setting. We're looking forward to hosting you for another enriching stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thekansaspyet wrote a review Sept 2023
Middletown, Connecticut727 contributions255 helpful votes
My husband and I stayed 3 nights at this hotel. The breakfasts were a B+ of type...until the 3rd morning when the oven broke and there was no hot food. Things happen. The staff made us feel comfortable and valued. We did have a housekeeping issue with no do not disturb sign, no bath mat and no washcloths when we arrived. The housekeeping number said to leave a vm. We went to the lobby and were immediately given the missing linens. The lobby is on a couple of levels, with a handicapped ramp. There are several quiet conversation nooks, and a fireplace. The breakfast area is light and cheery, with floor to ceiling windows on one side. We had rm 204 with a sofa bed. It would have been nice if there was a small portable chair table that we could have used to eat our microwave dinners on, or a coffee table. The room was spacious, had adequate lighting and plugs. The shower in the bathroom was large. We dislike the dispensers and yearn for the old soap bars. Water was hot, the toilet flushed. Quiet hallways. We would stay here again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: We never did receive our promised emailed invoice when we left, so best to use the old fashioned...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGreenTreeGM, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 13 Sept 2023
Thekansaspyet, thank you for choosing Holiday Inn Express & Suites Pittsburgh West - Green Tree for your stay and providing us with this detailed review. We're pleased that you enjoyed the breakfast and found our team members welcoming and responsive to your needs. We deeply regret the unexpected mishap with the oven on your third morning and the initial oversights by our housekeeping team. We've noted your preferences and suggestions, such as the inclusion of portable chair tables and the return to traditional soap bars. Each input is valuable in our pursuit to continually improve guest experience. Your kind words about the room, the accessibility features, and the tranquil spots in the lobby are greatly appreciated. We're looking forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard D wrote a review Sept 2023
28 contributions11 helpful votes
This Holiday Inn Express is perfectly adequate. The room was large and quite clean, with the exception of a few small stains on the arm chairs and the carpet. The furnishings were in a good state of repair. The hotel is located in nondescript industrial park area but is convenient to downtown Pittsburgh. However, there are few amenities (grocery store, restaurants) nearby. A few negative features: the breakfast was quite poor, with no hot food on the day we stayed there. Apparently the oven was broken. While the room was clean, the lobby had a number of dead moths in it when we arrived -- these were swept up by the next morning. There was also a crumpled paper cup jammed into the elevator handrail. I was surprised that no one had done some basic cleaning.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get to breakfast early!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGreenTreeGM, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 12 Sept 2023
DoctorRD, thank you for your insights. We're pleased to know our well-maintained accommodations met your needs and you found our location to be convenient. We regret to hear about your breakfast experience and promise to look into the matter. Cleanliness is our top priority, and while it seems we've hit the mark in your room, we're truly sorry to hear there were areas of the hotel that didn't meet standards. Your input is valuable, helping us continuously improve to ensure guests have a wonderful stay experience at the Holiday Inn Express & Suites Pittsburgh West - Green Tree. We hope to welcome you back and show you our improvements.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maureen M wrote a review Aug 2023
Philadelphia, Pennsylvania21 contributions15 helpful votes
The staff was very nice and friendly. The room seemed clean when I first got there but when I opened the dresser drawer, there were crumbs and a few raisins in it. The bathroom was pretty clean but when I took a shower, there were a few brown hairs on the shower wall. I am blonde. Outside of the hotel there were a lot of dead spotted lantern flies. They must have gotten stuck to peoples shoes or luggage wheels because they were also inside the entry and a few in the lobby. It looked kind of gross and maybe should have been swept up a couple of times a day. I also felt a little unsafe since I am a woman who was traveling alone. There were almost always a few men sitting outside the entrance to the hotel; I don’t know if they were guests or not. I would say hello to them as I walked in to the hotel, but when it was nighttime I felt a little uneasy walking past them when heading to the elevator to go to my room. I don’t necessarily think they were dangerous people, I just was unnerved since I was traveling alone.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGreenTreeGM, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 31 Aug 2023
MaureenM487, We appreciate your feedback and take each point seriously. Hearing that our team members were friendly brightens our day. We do prioritize cleanliness, thus we are concerned to read about the in-room issues you experienced and the spotted lantern flies situation. Your safety is important to us, and we'll work on addressing your concerns regarding the people outside the entrance. Many thanks for sharing your feedback. Your comments are instrumental in our ongoing effort to improve our guest experiences.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Will S wrote a review Aug 2023
1 contribution
I booked a night at the Green Tree location on July 27th, 2023. Today is August 22nd (26 days to date) and I have yet to receive the incidental hold/deposit credited or released back into my account. I have attempted to contact the hotel directly(Chad), IHG guest service and my bank. The hotel(Chad) stated the incidental hold was released on 7/28. After waiting 3 to 5 and 7 to 10 BUSINESS days. Still no return. I attempted to file a complain with guest services- they are useless- each hotel is Individually owned an operated. They have ZERO oversight- with no success. The Hotel blames my bank, my bank states its up to the merchant to release they have no control, and IHG guest services only directs me to each of them. Each and every time I speak with someone they pass the blame around. Here I set without that money to date. I was able to catch the hotel manager in a lie about when the funds were released. First it was a verbal of 7/28. When I asked them to provide documentation for my bank. The transaction date was listed as 8/4(Chad also verbalized he sent the info to my bank on 8/2). One week after the original day I was told it was released. I then had a time stamp of inconsistencies said to me and what was done. Upon presenting this to Guest services- pointing out what Chad said he did, was in fact not true as a direct result of the email date confirmation. When I highlighted this to guest services(not in a nice manner) I was put on a restriction/do not rent list.....Something is not right here at all. Im to blame and at fault. The manager even made insults about my banking insitution. Waiting 30 days for the incidental to be returned in not typical or a regular practice for any merchant. Unacceptable! The hotel has refused to respond or provide any assistance or support.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGreenTreeGM, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 24 Aug 2023
It's concerning to hear about your experience with the incidental hold. We understand these matters require swift resolution and regret any confusion or delays that you may have experienced as a result of your bank's policies. Please know we strive to make every financial transaction as transparent and smooth as possible, but sometimes complexities can arise that are beyond our control.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kbasara wrote a review Jul 2023
Wilkes-Barre, Pennsylvania5 contributions1 helpful vote
Clean, friendly, and a perfect place to stay for our college visits. Just minutes from the downtown and very quiet. Breakfast was great and had something for everyone!! Would definitely stay there again!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HolidayGreenTreeGM, Director of Sales at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Responded 19 Jul 2023
Thanks for the excellent review, kbasara! We're delighted your time at Holiday Inn Express & Suites Pittsburgh West - Green Tree was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our cleanliness and friendly staff as well as our prime location, quiet atmosphere and delicious breakfast. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$166 - $268 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western parkway hotel pittsburgh, best western pittsburgh, pittsburgh best western
FORMERLY KNOWN AS
BEST WESTERN Parkway Center Inn
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES PITTSBURGH WEST - GREEN TREE, AN IHG HOTEL - Reviews & Price Comparison (PA) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Nearby attractions include Point Park Field at Green Tree Park (0.3 km), Banksville Park (1.0 km), and Amped Airsoft (1.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Conveniently located restaurants include Antney's Ice Cream, Olive Garden Italian Restaurant, and Pittsburgh Barbecue Company.
Are there opportunities to exercise at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel?
Many travellers enjoy visiting Heinz Memorial Chapel (7.8 km), Point State Park (3.3 km), and Monongahela Incline (3.2 km).
Is Holiday Inn Express & Suites Pittsburgh West - Green Tree, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.