Hampton Inn & Suites Pittsburgh-downtown
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Hampton Inn & Suites Pittsburgh-downtown

Traveller (313)
Nice view
Room & Suite (265)
Hampton Inn & Suites Pittsburgh - Downtown
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About

4.5
#5 of 78 hotels in Pittsburgh
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Hampton Inn and Suites Pittsburgh-Downtown is located close to open food markets, street vendors and boutique shops. Our hotel offers complimentary breakfast and WiFi and is adjacent to the Senator John Heinz History Center and the University of Pittsburgh. We also offer a fitness and business center and free WiFi is included throughout the entire hotel. Guests will enjoy attractions such as PNC Park or Heinz Field, both of which are within walking distance to our hotel. We are also close to the Medical District. Also nearby is the Carnegie Museum of Natural History. Complimentary breakfast is offered daily and there are several restaurants within a short distance of the hotel. Restaurants such as Primanti Brothers, Cioppino, Church Brew Works, Lidia's Pittsburgh, Roland's and Osteria 2350.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle tours
Walking tours
Children's television networks
Electric vehicle charging station
Paid private parking nearby
Secured parking
Wifi
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Shallow end in pool
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Snack bar
Wine / champagne
Vending machine
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Safe
Seating area
Telephone
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Great View
City View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

1247 Smallman Street, Pittsburgh, PA 15222
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Pittsburgh Intl Airport
21.2 km
See all flights
Westmoreland County Airport
53.5 km
See all flights
4.5
4.5 of 5 bubbles2,387 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Hampton Inn & Suites Pittsburgh-Downtown garners accolades for its attentive service and prime location, with guests frequently lauding its proximity to key attractions and the perk of complimentary parking. The rooms, often described as quiet and clean, offer travelers a restful retreat, although some have pointed out maintenance and housekeeping could be enhanced. While the hotel's atmosphere and cleanliness receive positive mentions, a few guests suggest that the value could be better aligned with the quality of amenities provided.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Mixed
Noise level
Mixed
Service
Inconsistent
Amenities
Satisfactory

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2,387Reviews39Q+A100Room tips
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Detailed Reviews
PITAviator wrote a review Jul 2023
Gainesville, Virginia
Hotel's Favourite
5.0 of 5 bubbles
One of my favorite Hampton Inns! Always a great stay withe a great location. Stayed here attending a Pittsburgh Pirates baseball game. The location is convenient to PNC Park. The park is about a 25 minute walk or a very short Lyft ride. We walked along the river. The theater district is a short, 10 minute walk. There are many restaurants/bars with in walking distance. I always feel safe in the area around the hotel. The room was spotless, check-in was easy and breakfast was delicious. The free parking is a major perk. With all of these amenities, I will continue to return every time I am in Pittsburgh.
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Date of stay: July 2023Trip type: Travelled with friends
Room Tip: Make reservations early, if possible. This location fills up quickly.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-downtown
Responded 23 Jul 2023
Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share the feedback of your stay with us. We hope to serve you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dorothy M wrote a review Jan 2020
Dayton, Ohio
4.0 of 5 bubbles
We stayed here for convenience sake and the price was better than it usually is for a stay in Pittsburgh. Loved being close to the Strip for shopping. The lobby is large and clean and the front desk folks we met were all very nice. Only a few complaints, one of which should be to the Hilton chain. Why do they put a sign in the bathroom asking you to hang up your towels if you want to re-use them, only to have the cleaning staff remove the hanging towels? I try to be earth-friendly and since we were there for two nights, I don’t mind using my bath towel for a second morning. Secondly, the swimming pool was very chilly. My granddaughter is nearly 3 and learning to swim, and her lips were blue and teeth chattering within 5 minutes of getting in the water. Her parents got cold too, and I would hope the temperature of the water could be increased by 5 degrees or so. It makes such a difference! Finally, on Saturday morning (December 28) the female security guard was sitting in a chair, head resting on her folded arm, at one of the dining tables in the center of the lobby. She was sound asleep. I was there close to an hour, knitting and waiting for the food to be available at 6 AM, so I know she was asleep for at LEAST that long. I’m sure it’s not easy working a night shift but if you’re getting paid, you need to stay awake. Or find another job. (One more thing - we didn’t have a fridge in our king room. Why is that? Shouldn’t mini refrigerators be in all the rooms?)
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Date of stay: December 2019
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PaulM13193, General Manager at Hampton Inn & Suites Pittsburgh-downtown
Responded 3 Jan 2020
Dear Dorothy M, Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share your experience with us. We appreciate your kind words of our amazing location, as well as our front desk team members. I sincerely apologize for the issues that you encountered during your stay with us - the pool and security guard - and I will personally address them. Thank you again for your review of our hotel on TripAdvisor, and we hope to be able to serve you on future visits to Pittsburgh. Best Regards, Paul Metzler General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
tosl wrote a review Aug 2020
Jersey City, New Jersey
5.0 of 5 bubbles
Chelsea, the front end manager, was wonderful and we felt very rested here for a few days. The hotel takes the pandemic serious so ample sanitation stations. It was not crowded so we had no issue with any guests and everyone was pleasant. You are right across the street from the Heinz History Museum; 5 mins from restaurants, and less than 10 minutes from basically any major sight by car. Keep in mind, for now, restaurants are limited and there is no daily housekeeping but they will quickly deliver towels or pick up trash if requested. We plan on returning again once everything reopens.
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Date of stay: August 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-downtown
Responded 28 Aug 2020
Dear tosl, Thank you for your review of the Hampton Inn & Suites Pittsburgh - Downtown! We are thrilled to read that your stay with us was enjoyable. We appreciate your kind words of our phenomenal team members - especially Chelsey - as well as our amazing location. Thank you again for your review of our property, and we look forward to seeing you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
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SeñorElGreco wrote a review Oct 2022
North Merrick, New York
4.0 of 5 bubbles
Our stay at the Hampton Inn was very pleasant. Located in Downtown Pittsburgh near many area attractions the hotel is perfectly situated for a visit to the city. We were able to walk to nearby PNC Park to watch the Pirates game. Parking is included in the stay at no extra charge, making any longer trips easy. The area is quiet and the hotel is also across the street from the Heinz History Museum, in a nutshell the location can't be beat.

The hotel itself is a modern, clean and well taken care of building. It has a swimming pool which we did not use and a nice sitting area where one can eat the included breakfast. Ont that subject breakfast was self-serve continental style with items like eggs, bacon, waffle makers, bread, cereals and the such. My only minor complaint is the coffee station is located across the lobby near the front desk, while I get it can be accessed all hours it could be put in closer or in additionally be put in the breakfast area during breakfast hours. Breakfast was overall good, while basic it was filling.

Our room was nice large sized with a comfy king-sized bed, it had a TV, desk, and sofa. When we arrived it was clean, we elected not to have the room cleaned during our stay. All linens and towels are hotel standard, what one would expect in a quality chain hotel.

All the staff we dealt with were nice, friendly and helpful. I have only good things to say about them.

The Hampton Inn is a quality hotel, especially for a chain hotel. While it has some personality with pictures of Pittsburgh and such it's not going to knock your socks off. However I would highly recommend it and would stay again in any future Pittsburgh visits.
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Date of stay: September 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-downtown
Responded 1 Oct 2022
Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share the feedback of your stay with us. We hope to serve you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rosalove7 wrote a review Sept 2020
Glenview, Illinois
+1
5.0 of 5 bubbles
Came here for a night stopover and wanted to be close to the highway and river.
Check in was fantastic with Chelsea she truly helped us figure out how to see attractions, and recommend fantastic food suggestions. Lots of food places are closed early Saturday night around here so we had to settle for something that was open but good close by.
Hotel is very clean, comfortable beds, and clean bathroom. The view we had was of the parking lot facing the river. Nice to not have to pay for parking. Rare to have a big Free parking lot. They follow covid-19 rules so pool is closed, gym also closed, and so is regular breakfest Canceled.
Breakfast in a bag was an apple, apple juice, cinnamon oat mini cake and an egg/bacon sandwich honestly. We barely ate any of it just wasnt very good. They had a fantastic surprise for my sons birthday. Honestly Chelsea was just astonishing and really because of here i wanted to give 5 stars some of the best guest service I've seen. Thank you. Would definitely stay here again
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luca Jean wrote a review Mar 2022
Pittsburgh, Pennsylvania
3.0 of 5 bubbles
My husband and I decided to book a night away in Pittsburgh, and based on several city hotel reviews, we chose the Hampton Inn. Overall, the hotel was average at best as it appeared to be in need of a desperate renovation. The rooms were small and tidy, but they were also not thoroughly cleaned (ex: many finger and hand prints on the windows; garbage along the bed frames; empty tissue bin) and looked as though the walls and furniture had taken a beating over time. The staff were friendly yet more interested in conversation with their coworkers than attending to guests. The pool was small yet adequate (and strangely busy with families at 9 pm on a Sunday night). We skipped the complementary breakfast in the morning to sleep in with a late check-out time of noon. Oddly, we did receive a loud knock on the door at 10 am announcing house-keeping despite having a check-out time just two hours later (never experienced that before). We enjoyed our stay but would most likely chose a different hotel in the future.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-downtown
Responded 11 Mar 2022
Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share the feedback of your stay. I sincerely apologize for your experience at our property, as this is not typical, and I will work with the rest of my team so that we may continue to improve. Thank you again for sharing your candid feedback with us, and we hope to serve you on future visits to Pittsburgh. Best Regards, Paul Metzler General Manager
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Jennifer C wrote a review Jun 2021
Allen, Texas
4.0 of 5 bubbles
We chose this hotel because of the proximity to the casino, free parking, and complimentary breakfast. We loved our room and the parking situation, but were sadly disappointed by the lack of vegetarian options and gas station quality meal provided. I could not eat the bacon and egg microwaveable sandwich, so I was only left with a boiled egg and an untoasted bagel (no toaster provided). We were under the impression the complimentary breakfast would be a sit down meal and were sadly disappointed with the sack breakfast we were given that we had to microwave in our room.
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Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip B wrote a review Feb 2020
5.0 of 5 bubbles
Where to begin... from the start the staff members Beverly and Chelsey were excellent! They both went above and beyond my expectations set by other hotels. My wife and I were celebrating our 15 year anniversary, both Beverly and Chelsey made sure that we were well taken care of. Chelsey made several great recommendations for dinner and even sent us an Anniversary card with some snacks, that was unexpected and well received! Chelsey helped me out with an early check in as well as a fantastic room with an excellent view of the city. Thank you both for everything you did to make our say enjoyable!!!! You both are an asset to your hotel.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: For a great view of the city as for a room on the 8th floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PaulM13193, General Manager at Hampton Inn & Suites Pittsburgh-downtown
Responded 10 Feb 2020
Dear philipb714, Thank you for your review of the Hampton Inn & Suites Pittsburgh - Downtown! We are thrilled to read that your stay with us was enjoyable. We appreciate your kind words of our phenomenal team members - especially Beverly and Chelsey - who were able to make your anniversary stay extra special. Thank you again for your review of our hotel on TripAdvisor, and we look forward to celebrating with you in the future! Best Regards, Paul Metzler General Manager
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grendelkin wrote a review Jan 2020
Port Matilda, Pennsylvania
5.0 of 5 bubbles
We picked this hotel for its location, free breakfast, and pool. My two young kids loved the hot tub and pool. The pool was clean and warm. The breakfast was above average with eggs, sausage, waffles, and many cold items. Our room did not have a refrigerator so check ahead.
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Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PaulM13193, General Manager at Hampton Inn & Suites Pittsburgh-downtown
Responded 1 Jan 2020
Dear grendelkin, Thank you for your review of the Hampton Inn & Suites Pittsburgh - Downtown! We are thrilled to read that your stay with us was enjoyable. We appreciate your kind words of our amazing location, as well as our complimentary breakfast, and our indoor pool and hot tub. Thank you again for your review of our hotel on TripAdvisor, and we look forward to seeing you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ron K wrote a review Jan 2020
Columbus, Ohio
4.0 of 5 bubbles
We were looking for a place to stay close to the Amtrak Train Station. Our son had an early morning train and I didn't want to be driving all over the city. The Hampton Inn & Suites was (4) blocks away and provided free parking (not available at most Pittsburgh hotels).

We also found a great spot (Eleven) across the street thanks to the front desk staff for the recommendation. If we need to stay in Pittsburgh again, it will most likely be at the Hampton Inn & Suites.

The Heinz History Center is right across the street and looked amazing. Hopefully we can visit the next time we are in town.
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Date of stay: November 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PaulM13193, General Manager at Hampton Inn & Suites Pittsburgh-downtown
Responded 30 Jan 2020
Dear ronk112, Thank you for your review of the Hampton Inn & Suites Pittsburgh - Downtown! We are so excited to read that your stay with us was enjoyable. We appreciate your kind words of our amazing location, as well as our complimentary guest parking, and our exceptional team members. Thank you again for your review of our hotel on TripAdvisor, and we look forward to seeing you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Jonathan W
Erie, Pennsylvania, United States8 contributions2 helpful votes
Not sure about a shuttle. However, it's a 3 block walk from the amtrak station, and uber/lyft is plentiful.
jerry asked a question Feb 2022
United States
Is there a shuttle to the rivers casino
Answer from Derek P
Pittsburgh, Pennsylvania39 contributions5 helpful votes
Hi, we do not offer a shuttle to Rivers Casino.
Louise L asked a question Apr 2021
Palmyra, Pennsylvania19 contributions1 helpful vote
Do you offer a shuttle to/from PNC Park? If not, is the ballpark within walking distance?
pattiD505 asked a question Jun 2019
Wilmington, Delaware9 contributions8 helpful votes
Is the hotel within walking distance to Union station (Amtrak)?
Answer from Derek P
Pittsburgh, Pennsylvania39 contributions5 helpful votes
Hello, we are definitely within walking distance, as it's only a couple blocks away! Thanks,
Ric A wrote a tip 5 Jun
Turners Falls, Massachusetts66 contributions60 helpful votes
5.0 of 5 bubbles
"When driving there, follow directions from phone."
Read full review
Brian J wrote a tip Apr 2024
2 contributions2 helpful votes
5.0 of 5 bubbles
"All was well. "
Read full review
brianenyartsr wrote a tip Mar 2024
8 contributions6 helpful votes
5.0 of 5 bubbles
"Go to Eagle for lunch or dinner Excellent food and service!"
Read full review
Suzieq wrote a tip Mar 2024
North Carolina37 contributions8 helpful votes
5.0 of 5 bubbles
"You need to request housekeeping service 24 hours in advance."
Read full review
patsgo wrote a tip Feb 2024
United States90 contributions44 helpful votes
4.0 of 5 bubbles
"There is a water bottle filler located off of the lobby in the hallway on the way to the pool/gym."
Read full review
Not the right property for you?
There are more places to choose from in the Pittsburgh area.
PRICE RANGE
$286 - $417 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites pittsburgh - downtown hotel pittsburgh, hampton inn and suites pittsburgh - downtown, hampton inn hotel pittsburgh, hampton inn pittsburgh, pittsburgh hampton inn
LOCATION
United StatesPennsylvaniaPittsburghStrip District
NUMBER OF ROOMS
143
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HAMPTON INN & SUITES PITTSBURGH-DOWNTOWN - Hotel Reviews & Price Comparison (PA) - Tripadvisor

Frequently Asked Questions about Hampton Inn & Suites Pittsburgh-downtown
Which popular attractions are close to Hampton Inn & Suites Pittsburgh-downtown?
Nearby attractions include Senator John Heinz History Center (0.04 km), Western Pennsylvania Sports Museum (0.08 km), and Union Station (0.3 km).
What are some of the property amenities at Hampton Inn & Suites Pittsburgh-downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn & Suites Pittsburgh-downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Pittsburgh-downtown?
Guests can enjoy free breakfast, complimentary tea, and a snack bar during their stay.
Is parking available at Hampton Inn & Suites Pittsburgh-downtown?
Yes, free parking, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hampton Inn & Suites Pittsburgh-downtown?
Conveniently located restaurants include Eleven, Bill's Bar & Burger - Westin, and Condado Tacos.
Are there opportunities to exercise at Hampton Inn & Suites Pittsburgh-downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hampton Inn & Suites Pittsburgh-downtown located near the city centre?
Yes, it is 0.9 km away from the centre of Pittsburgh.
Are any cleaning services offered at Hampton Inn & Suites Pittsburgh-downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Pittsburgh-downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Pittsburgh-downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
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