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Hampton Inn & Suites Pittsburgh-Downtown

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Traveller (309)
Room & Suite (265)
Videos (1)
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About

#5 of 79 hotels in Pittsburgh
Location
Cleanliness
Service
Value
Travellers' Choice
The Hampton Inn and Suites Pittsburgh-Downtown is located close to open food markets, street vendors and boutique shops. Our hotel offers complimentary breakfast and WiFi and is adjacent to the Senator John Heinz History Center and the University of Pittsburgh. We also offer a fitness and business center and free WiFi is included throughout the entire hotel. Guests will enjoy attractions such as PNC Park or Heinz Field, both of which are within walking distance to our hotel. We are also close to the Medical District. Also nearby is the Carnegie Museum of Natural History. Complimentary breakfast is offered daily and there are several restaurants within a short distance of the hotel. Restaurants such as Primanti Brothers, Cioppino, Church Brew Works, Lidia's Pittsburgh, Roland's and Osteria 2350.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle tours
Walking tours
Children's television networks
Electric vehicle charging station
Paid private parking nearby
Secured parking
Wifi
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Shallow end in pool
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Snack bar
Wine / champagne
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Safe
Seating area
Telephone
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
2374Reviews39Q+A100Room tips

Reviews
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patsgo wrote a review Feb 2024
United States91 contributions44 helpful votes
This was a great location for visiting the Convention Center with it being a 5-10 minute walk. The front desk staff was friendly and helpful at arrival and during the stay. Parking is free and we did not have an issue finding a spot. There were two spaces allocated for EVs with a charger. Parking is behind the hotel and the door to the lobby in the rear of the building may only be accessed with a room key or with the Hilton digital key. Several restaurants are within a 10 minute walk. Breakfast was just ok and the staff struggled to keep items stocked. Some areas of the hotel are showing age (some peeling trim in rooms, marks on the walls, doors) and the breakfast area tables and coffee station were not always clean. Odd numbered rooms face the river and were quiet.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: There is a water bottle filler located off of the lobby in the hallway on the way to the pool/gym.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-Downtown
Responded 2 weeks ago
Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share the feedback of your stay with us. We hope to serve you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PITAviator wrote a review Jul 2023
Gainesville, Virginia88 contributions94 helpful votes
Hotel's Favourite
One of my favorite Hampton Inns! Always a great stay withe a great location. Stayed here attending a Pittsburgh Pirates baseball game. The location is convenient to PNC Park. The park is about a 25 minute walk or a very short Lyft ride. We walked along the river. The theater district is a short, 10 minute walk. There are many restaurants/bars with in walking distance. I always feel safe in the area around the hotel. The room was spotless, check-in was easy and breakfast was delicious. The free parking is a major perk. With all of these amenities, I will continue to return every time I am in Pittsburgh.
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Date of stay: July 2023Trip type: Travelled with friends
Room Tip: Make reservations early, if possible. This location fills up quickly.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-Downtown
Responded 23 Jul 2023
Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share the feedback of your stay with us. We hope to serve you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PamS20 wrote a review Feb 2024
Altoona, Pennsylvania8 contributions11 helpful votes
The hotel was very convenient to the wedding venue we were attending at The Pennsylvanian. The hotel has free parking and offers a morning breakfast that offers scrambled eggs, bacon, oatmeal, cold cereal, yogurt, pastries, waffles, juice, toast/bagels and fresh fruit (bananas and apples). We were fortunate to have a room with a view of the Allegheny River. The room was very clean and the staff were very friendly and helpful, especially Rachel. I would definitely stay at this hotel again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Ask for a room with a view of the Allegheny River.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-Downtown
Responded 2 weeks ago
Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share the feedback of your stay with us. Thank you for your kind words of our amazing location, as well as our complimentary breakfast and our amazing team. We hope to serve you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Larry Goode wrote a review Feb 2024
2 contributions1 helpful vote
I travel frequently to Pittsburg for business and have tried several different Hiltons, all are good , but Hampton Inn and Suites on Smallman St, I've found to be the best value, quality, and service! Shout out to Jaime at the front desk! She was very helpful and accommodating with good knowledge of the area and a willingness to help. Made a great stay even better. Ill be back!
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-Downtown
Responded 3 weeks ago
Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share the feedback of your stay with us. Thank you for your kind words of Jaime! We will ensure that she is recognized for her exceptional service. We hope to serve you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bamafan wrote a review Jan 2024
Edgewater, Florida294 contributions113 helpful votes
Great stay at this property, with excellent service provided by Holly at the front desk! She picked out a room away from the elevators (preferred) with a great view of the river! The free parking is a plus in addition to the location just steps away from a riverfront stroll, and a few blocks from the start of the Strip District. Room was clean and tidy without any issues to report. Noise level from surrounding rooms was never an issue, even with occupants on either side of my room. Breakfast services were plentiful and tasty for something quick to eat. Will definitely be back to stay when I come back "home" to the 'burgh!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-Downtown
Responded 4 weeks ago
Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share the feedback of your stay with us. Thank you for your kind words of Holly! We will ensure that she is recognized for her exceptional service. We hope to serve you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Veronica wrote a review Jan 2024
Branchburg, New Jersey1 contribution2 helpful votes
I am beyond thankful for this hotel and for their staff, this is seriously the best customer service I have ever experienced. I checked in pretty late here to catch a train in the morning, the next morning I ended up missing my train by 10 minutes due to a lack of sleep in the past few days and I had to stay an extra night. Every staff member here has provided me with amazing service and hospitality but one member of the team in particular, Holly at the front desk, went above and beyond. The kindness she showed to me while I figured out booking for another night to catch the next train was exceptional. We talked about traveling and the train station while she checked me back in. She made me feel at home even though I’m a 10 hour train away from home and I’m stuck in an unfamiliar city. I am certain, after seeing her kindness shown to not only to me but to every person who spoke with her, that every guest would say the same. Thank you Hampton Inn Downtown and thank you to Holly at the front desk!!! Clean and gorgeous rooms! Exceptional staff and the property is really amazing. If you stay here you will be very happy that you did.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: If you have any issues with booking I’m sure the front desk will help! They are amazing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-Downtown
Responded 22 Jan 2024
Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share the feedback of your stay with us. Thank you for your kind words of Holly! We will ensure that she is recognized for her exceptional service. We hope to serve you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michelle M wrote a review Jan 2024
Johnstown, Pennsylvania5 contributions2 helpful votes
Jamie at the front desk made us feel at home. They were so friendly and helpful. We had an issue with the bed in our room and they quickly changed our room. I expected a grumpy employee when I asked for a new room, but Jamie was just worried about us being comfortable. Jamie is an asset to your company. My son said the breakfast was very good. I would definitely stay there again.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: You cannot get into the doors by the parking lot unless you have a room key. Do not park your...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-Downtown
Responded 22 Jan 2024
Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share the feedback of your stay with us. Thank you for your kind words of Jaime! We will ensure that she is recognized for her exceptional service. We hope to serve you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marvelous wrote a review Jan 2024
Corning, California5 contributions5 helpful votes
From the moment we arrived until we left everything was perfect. Shout out to Jaime at the front desk who made our stay even better. Great breakfast with generous portions. Room was big , clean, and quiet. Locale was within walking distance of many restaurants, coffee shops, museums, and other interesting things. Came for the Steeler game but enjoyed downtown Pittsburgh even more. Will come again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Enjoyed the pool and hot tub and workout room . Breakfast is the best.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-Downtown
Responded 9 Jan 2024
Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share the feedback of your stay with us. Thank you for your kind words of Jaime! We will ensure that she is recognized for her exceptional service. We hope to serve you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ana D wrote a review Dec 2023
1 contribution
I booked 4 rooms for a week. We were there on business. I could not get the room serviced the entire week, despite asking 3 different times and personally speaking to the manager, Paul. The room had an empty shampoo bottle, and I couldn't get towels or trash emptied. I will never stay there again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-Downtown
Responded 17 Dec 2023
Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share the feedback of your stay with us, and I personally apologize for the negative experience during your stay. We will use your review as a guide on how we can better improve, both our service and our product. Thank you again for your review, and we do hope that you might give us another chance, should your travels bring you back to the Pittsburgh area. Best Regards, Paul Metzler General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Coastal38209623514 wrote a review Dec 2023
1 contribution
Nika(Front Desk Rep) was professional, helpful and courteous. She acommodated all of my requests as a guest. I checked in Sunday, December 3rd after a 5.5 hour drive from South Jersey. The In Person Check In experience I had with her was very easy!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Paul Metzler, General Manager at Hampton Inn & Suites Pittsburgh-Downtown
Responded 11 Dec 2023
Thank you for your review of our hotel on TripAdvisor. We appreciate you taking the time to share the feedback of your stay with us. Thank you for your kind words of Nika! We will ensure that she is recognized for her exceptional service. We hope to serve you on future visits to Pittsburgh! Best Regards, Paul Metzler General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$245 - $410 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites pittsburgh - downtown hotel pittsburgh, hampton inn and suites pittsburgh - downtown, hampton inn hotel pittsburgh, hampton inn pittsburgh, pittsburgh hampton inn
LOCATION
United StatesPennsylvaniaPittsburghStrip District
NUMBER OF ROOMS
143
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HAMPTON INN & SUITES PITTSBURGH-DOWNTOWN - Hotel Reviews & Price Comparison (PA) - Tripadvisor

Frequently Asked Questions about Hampton Inn & Suites Pittsburgh-Downtown
Which popular attractions are close to Hampton Inn & Suites Pittsburgh-Downtown?
Nearby attractions include Senator John Heinz History Center (0.04 km), Western Pennsylvania Sports Museum (0.1 km), and Union Station (0.3 km).
What are some of the property amenities at Hampton Inn & Suites Pittsburgh-Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn & Suites Pittsburgh-Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Pittsburgh-Downtown?
Guests can enjoy free breakfast, complimentary tea, and a snack bar during their stay.
Is parking available at Hampton Inn & Suites Pittsburgh-Downtown?
Yes, free parking, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hampton Inn & Suites Pittsburgh-Downtown?
Conveniently located restaurants include Eleven, Gaucho Parrilla Argentina, and Bill's Bar & Burger - Westin.
Are there opportunities to exercise at Hampton Inn & Suites Pittsburgh-Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hampton Inn & Suites Pittsburgh-Downtown located near the city centre?
Yes, it is 0.9 km away from the centre of Pittsburgh.
Are any cleaning services offered at Hampton Inn & Suites Pittsburgh-Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Pittsburgh-Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Pittsburgh-Downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.