Holiday Inn Express & Suites Pittsburgh-South Side, an IHG hotel
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Holiday Inn Express & Suites Pittsburgh-South Side, an IHG hotel
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
3.5
#60 of 78 hotels in Pittsburgh
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
The Holiday Inn Express & Suites Pittsburgh is nestled in the historic South Side district. South Side District is home to fabulous dining, great shopping and fantastic live entertainment at Club Cafe, or Rex Theater. Our excellent location places you near several of the city's major businesses like U.S. Steel, PPG, and UPMC. Pittsburgh is home to Duquesne University, University of Pittsburgh and Carnegie Mellon University. Guests enjoy the variety of attractions surrounding our hotel. Spend the morning shopping on Carson Street, South Side Works, or Station Square. Catch a great game at Acrisure Stadium, PPG Paints Arena or PNC Park. Looking for a fun outdoor activity, check out Southside Riverfront park and trail. Rivers Casinos just minutes away and promises a great night of gaming and dining. Families enjoy traveling on Duquesne & Monongahela Inclines, which boasts unparalleled views of the city.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Holiday Inn Express & Suites Pittsburgh-South Side, an IHG hotel
566 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
To level set you, this was a $120 room with $20 parking so $150 per night. The hotel is very clean, and new. The location on the south side is fantastic.
But, don’t expect your room to be cleaned each day, the front desk staff, basically decides to lie, and give excuse after excuse, all of which were down right lies as to why the room did not get cleaned, If they just maned up and told the truth one could understand. Again its $150 a night so no big deal on missing the room cleaning, just be honest with people.
The free breakfast is interesting, they have a automatic pancake making machine, and the pancakes are actually eatable, the cold portion has lots of selections. The other hot portions are not really with even trying to eat. Again it;s. $150 per night with breakfast.
If you want a 5 star experience go some place that is actually a 5 star. If your money is important to you, staying here is well worth it, have staked at lots of 300-400 per night places not as nice.
Read more
Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gladys B, Manager at Holiday Inn Express & Suites Pittsburgh-South Side, an IHG hotel
Responded 1 Apr 2020
Thank you for taking the time to post your experience here with us on TripAdvisor! We greatly appreciate your valuable feedback. Please visit us again soon, I assure you that we truly excel in our services. We cannot wait to be your location of upmost convenience during your future travels to Pittsburgh!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was pretty scared by a lot of these reviews stating the property was in disrepair and the rooms were falling apart. After my recent stay I can say the hotel is currently in mid-renovation and I experienced some pros and cons, but hopefully the cons are getting upgraded.
Pros: The public areas of the hotel were very clean, updated from the website's photos, and pleasant. The employees I dealt with were very friendly and helpful. The hotel does offer a free breakfast which was pretty good. It included cold items like cinnamon rolls, bagels, and bread, cereal, and yogurt. They also had scrambled eggs, bacon, sausage, and a neat machine that made decent, but not amazing pancakes for you. To drink there was milk, waler, juices, coffee, and tea. Regarding the rooms, the beds were very comfortable and seemed newer. A firm and soft pillow were provided and were very nice. The room size was fairly standard for a hotel and the ac was very quiet.
Cons: It was definitely obvious that the hotel was going through updates. Parts of the room had clearly been upgraded, but the carpet felt old and just seemed kind of permanently dirty. The tv was small and was not a smart tv like a lot of hotels now. The bathroom was clean, but needed a lot of help, having peeling paper around the mirror and cracks in the shower tile and generally looking out of date. Out in-room Keurig was also broken. For whatever reason, the room was incredibly humid although the ac was working fine. This made everything kind of moist and gross.
A note on location: The location itself is pretty convenient, but the area is busy day and night. There are a lot of bars, restaurants, tattoo parlors, and entertainment around the area. We did hear a lot of car noise and hallway noise overnight and I would not plan on strolling about by yourself after dark depending on who you are. That being said, the area didn't cause a problem and I wasn't concerned about it.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Parking is $22 and you can not access the parking lot until after you check in. Prior to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for a few days due to the location. Overall a good stay the title says it all. It is aging and needs a reno and the hotel was quiet. The front desk was helpful, housekeeping skipped our room even though we were out of the room early. The indoor pool was extremely cold for being a heated indoor style. We would stay again since it is a good deal and the location is great. Just remember parking not included.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gladys B, Manager at Holiday Inn Express & Suites Pittsburgh-South Side, an IHG hotel
Responded 1 Apr 2020
Thank you for taking the time to post your experience here with us on TripAdvisor! We are most pleased to hear that you enjoyed your stay, and that this was a nice and peaceful getaway for you. Please visit us again very soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Holiday Inn Express is a dump, every other Holiday Inn Express has been great except this one and apparently management oversight doesn't care as this is another very similar review from others that did not care much for this hotel. Filthy, had to change rooms due to the mold and mildew in the bathroom shower and the sewer odor on the floor. New room on a different floor was slightly cleaner until you see all the hair on the bathroom floor and no fan, after a 1 hot shower, the ceiling is dripping with water. Bought clorex wipes to clean the area. Found a dirty shirt from a previous guest on the floor underneath an ottoman. $22/night for parking is a ripoff and the gate to get into the lot is broke. The entry door in the back near the parking lot, that is supposed to open with your room card, is propped open night and day, must be broke and can be a security issue. Stairwell had trash in it. Couldn't wait to be out of the room.
Read more
Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Pittsburgh-South Side, an IHG hotel
Responded 11 Jul 2022
Hi RDuke728, Thank you for choosing us! We strive to meet the level of convenience every guest expects from an IHG® Hotels & Resorts property. I am sorry we did not deliver this time. We take feedback seriously and would like to gather more details to communicate this with the relevant teams. I sent you a separate email and hope you respond soon. Pleasure once again to host your visit and look forward to having the opportunity to restore your confidence. Best Regards, Alice P Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked two rooms and usually don’t write reviews but I think it is important to let people know what to expect. The room was smelly dirty , floors sticky and sofa all stained (Sofa and carpet picture with stains). The heating system was broken (HVAC control missing knobs) blown out bulbs. When went to the front desk, their response was “all rooms have the same stained sofas and cant we do anything about it”. If you want, just transfer to another hotel but this was midnight. It seems that the staff is so used to complaints that they didn’t even bother apologizing and basically said “it is what it is” Another thing I didn’t take reviews seriously before I booked but noticed at midnight in the front entrance, elevators and room corridors we came across inappropriately dressed single females. Not a place for families.
Read more
Date of stay: March 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Pittsburgh-South Side, an IHG hotel
Responded 21 Mar 2022
Hi asc7799, Thank you for looping us into your experience about the room smell and cleanliness, carpet, floor, sofa, HVAC control knob, staff service, the front entrance, elevators, and room corridor. What you described certainly is not the kind of experience we want any of our guests to have. We strive to offer the type of hospitality our guests value most where the essentials are done exceptionally well, but that did not happen on your visit. I am sorry to miss out on this area. I've communicated your sentiments with our management team for review and I've also sent you a private message to discuss this further. I hope to get another chance to host your next visit as we promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Service
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the hotel 5 night from 19-23 Sept. I had to change my room three time during the stay due to various deficiencies in the each room: the window shutter falling down, the air condition not working, etc. The worst however was that there was no hot water for 3 days of my stay so I had to shower with cold water. I was however not informed of this when I checked in and when I informed the front desk I received a response that made me assume that this was a recurring problem norm. The carpet in my room was filthy and I had to specifically ask for it to be vacuumed cleaned. My room was never cleaned even when I specifically asked for it. The breakfast was very basic and not worth the money paid for it. When I tried to speak to the manager to discuss the challenges I had I was informed she would only be available 2 days after I left.
Read more
Date of stay: September 2022Trip type: Travelled on business
Room Tip:Do not stay at the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Pittsburgh-South Side, an IHG hotel
Responded 12 Oct 2022
Hi 677sheilao, Thank you for your recent stay and for sharing your feedback. We strive to offer a seamless and relaxing stay and I'm sorry to learn about what happened. We take feedback seriously and would like to get more info to share this with the relevant teams. I sent you a separate message and hope you respond soon. Your loyalty is important to us and we hope you choose IHG still on your future travels. Best Regards, Jenilyn J Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here on Sunday night (8/14/22) after the Metallica concert at PNC Park. After fighting with the exterior keyed entry, then it taking multiple more attempts to get the lock on the door to the room to work, to the point I was about to give up and go back to the desk, I came in to find the ceiling covered in mold. Everything in the room felt damp. My socks got damp walking on the carpet. Not cool. Add in the limited parking, sketchy neighborhood, 5 minute waits for an elevator, empty soap dispensers in shower, etc. Then to top it off, someone trying to gain access to the room Monday morning after lightly tapping on the door then slamming it multiple times against the bar slide lock which I had fortunately put in place after returning from the mediocre breakfast with hateful employees. There was no “do not disturb” sign in the room for me to use. I looked everywhere. Was it housekeeping? No idea, they didn’t announce themselves if it was, but someone had a key that opened the door better than mine. No one was there when I looked. I’d find someplace else to stay if I were you…
Read more
Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Pittsburgh-South Side, an IHG hotel
Responded 31 Aug 2022
Hello willtravel4beerz, Thanks for sharing feedback about your stay with us. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. Your review was made known to the team, and I'm confident improvements will be made to deliver complete guest satisfaction. In line with this, do know that I sent a private message to further reach out to you. Despite the setbacks mentioned in your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked 8 rooms with Jesse for our family trip to a Pirates game. He told us we could have free parking and we could take their shuttle to the game, only to find out they haven't had the shuttle since covid and we all have to pay $22 a day for parking. I'm not sure how someone can just lie to you just to make a sale....and to get all these benefits, we had to agree to a no cancellation agreement. Will NOT be staying here again!
Read more
Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Pittsburgh-South Side, an IHG hotel
Responded 4 Jun 2023
Hi Annette B, Thank you for staying and sharing your experience at our Holiday Inn Express Pittsburgh-South Side during your family trip. It's a pleasure to have you as one of our guests! We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further. We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHG Hotels & Resorts Service
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Currently staying at this hotel. The hotel seems OK with an exception to hotel security. This exterior door that requires key access to enter the hotel is missing part of the door. Seems like any person off the street can walk in. When asked about another room on a different floor, all they could tell me is that all the rooms are booked.
Read more
Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Pittsburgh-South Side, an IHG hotel
Responded 7 Jul 2022
Hello leegA8924XC, Thanks for sharing feedback about your stay with us. We offer a simple and engaging place to rest. However, I am for what happened during your stay. Your review was made known to the team, and I'm confident improvements will be made to deliver complete guest satisfaction. Despite the setbacks mentioned in your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just want everybody to look at the photos I attached. This room was never ever cleaned. Bathtub is full with long dark hair (no one in our family has one), toilet is peed all over it. We had to use toilet paper and cover it to try to use it. Mirror in the bathroom, carpet in the room, walls, dirty towels. And this was going on during the COVID times. Never come to this hotel and pick another one
Read more
Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Our hotel has space for a restaurant, but the space is currently vacant. There are over 200 bars, restaurants and retail shops within foot steps along our famous E. Carson St.
There are more places to choose from in the Pittsburgh area.
PRICE RANGE
$175 - $255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express pittsburgh south side hotel pittsburgh
LOCATION
United StatesPennsylvaniaPittsburghSouthside Flats
NUMBER OF ROOMS
125
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
