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Celebrate the results of a well-lived life in your distinct luxury residence at Etage Executive Living, located in Pittsburgh’s premier Market Square. With 62 spacious residences, including studio suites, apartments, and penthouses, each adorned with deluxe appliances, high-end décor, and city views, our hotel is the next level in urban living. Combining high standards and style, Etage cultivates a spirit of entrepreneurship, connoisseurship, and appreciation of life’s finest pursuits.
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Etage Executive Living stands out for its spacious, modern rooms with full kitchens and luxurious bathrooms, which, along with its rooftop terrace and basketball court, are a hit with many guests. While the service receives mixed reviews, the hotel's prime location and cleanliness are consistently praised.
The inviting atmosphere and city views add to the luxurious experience, though some guests caution about parking fees and billing concerns.
Location
Convenient
Atmosphere
Luxurious
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Well-appointed
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This place is fabulous! The rooms are unbelievable – spacious nicely decorated gorgeous floor to ceiling windows overlooking the city, full kitchen, big screen, TV and right in the heart of the market centers so that you’re within two minute walk to anywhere from Dunkin’ Donuts to Starbucks to chipotle to five guys or to multitude of restaurants. There’s also a CVS five minutes walking to pick up last-minute items that I needed.
Steve, at the front desk, was extremely nice, helpful and friendly. Alicia, in housekeeping, really cares about making sure that you’re comfortable and that the room is clean. When we got here, I wasn’t sure if the bathroom floor hadn’t been mopped or if it was just normal wear and tear on the tile. I called down and she was at my door with mop in hand within three minutes. It turned out it was just wear on the tile. I apologized for making her come up. She continued to mop the already clean floor and she said that it wasn’t a problem- that my feeling comfortable was all that mattered. So sweet.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Etage Executive Living
Responded 20 Aug 2024
F5421IEsharont, it’s wonderful to hear you had such a fantastic time at ETAGE Executive Living! The team takes great pride in providing a comfortable and memorable experience. We're delighted you enjoyed the spacious rooms and the convenient location. Steve and Alicia will be thrilled to hear your kind words. Thank you for sharing your experience, and we’re looking forward to welcoming you back!
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My husband, 2 adult sons and I came to Pittsburgh for the Sunday Steelers game. An annual event but my 1st time, at a cost of $2,000.00 for tickets. Our kennel was full, but hotel was advertised as pet friendly, unfortunately absolutely not. After being threatened with expulsion by housekeeping after paying $150. fee for pets and calling back to please apologize to the other guests, explaining I'm hearing impaired and did not hear the first phone call from the hotel, which was unpleasant and apparently not satisfactory to the staff. I stayed in Saturday night to babysit our dogs and ate take out, while my family went out, thank you. I received a call that we would need to leave if we were going to the game. I explained we had already agreed that the dogs would be in the car, in the garage, while we were out, that seemed to mollify you. As we were about to check out, housekeeping calls and tells me to keep my pets on a leash while leaving? Wholly unnecessary. They were never off leash in the common areas at any time, they were nothing but pleasant-we make it a point to be good dog owners. My dogs have been trained to ignore people and other pets they encounter. I had one housekeeper jump back as we exited the elevator-he's a black lab,10 years old and partial blind, he never even saw her, let alone acknowledged her. The dogs never misbehaved at all except, when we left for 3 hours to go shopping, at 1pm on Saturday. (They have stayed in hotels before and we've never encountered any problems, so this situation was a surprise to say the least) I had told housekeeping we were leaving as we left and that the dogs were in the room. Apparently, housekeeping took this as an opportunity to immediately started cleaning and vacuuming in front of our room, upsetting our dogs and causing neighbors to complain. Was housekeeping trying to start problems? It's seems your hotel relies on bullying guests, instead of trying to reasonably trying to work with them; not a good public relations policy.The man at the hotel desk was outwardly hostile from the beginning, not quite sure why. Additionally; your tv's don't work except for streaming, your maintenance knows this, but you simply don't care-that's not what you advertise. Wifi was difficult to connect to. Could be great place, but need to get your act together. And yes, will be posting my experience to the internet.
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Review collected in partnership with this hotel
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A K, General Manager at Etage Executive Living
Responded 23 Nov 2022
We appreciate you taking the time to share your feedback. Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges during your stay. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.
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We live in Pittsburgh so for my hubby's birthday iI thought I would take him downtown for a night in the city plus dinner I happened on Etage on Expedia! For the price ( getting a whole apartment instead of just a hotel room)... --well, there was no comparision. We did eat at Eddie Merlot's right acrostt the street for dinner abd made breakfast in our unit. Kitchen supplies were terrific..from the coffee maker, to pans, p,ates and even paper towels! AND the shower was fantastic.... We'd never seen one like it so that was extra enjoyable!
The Front desk clerk was wonderful! Parking in the same building was so convenient and everything else we needed was in the apartment! Even a washer and dryer but we didn't use that. We will be back and we will certainly tell our friends about it, too! Thank you for a great stay!
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Review collected in partnership with this hotel
Date of stay: June 2024
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Etage Executive Living
Responded 23 Jun 2024
Margie, thank you for choosing ETAGE Executive Living to celebrate your husband's birthday! It is delightful that you enjoyed the spacious apartment, well-equipped kitchen, and unique shower. The convenient parking and assistance from our team member added to your experience, which we're thrilled to hear. We appreciate your recommendation and can't wait to welcome you back. See you next time!
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Pros: spacious suites, nice and quiet, overall good vibe
Cons: Trash can was broken, sofa was filthy and had chips from prior guests, toilet base was gross and seems uncleaned for years, shower had hair in it, toilet paper is worse than 1 ply
The worst part? My towel accidently knocked over the toilet brush and brown water was all in the container. Clearly the brushes have never been cleaned or sanitized. I've actually never been more happy to come home and take a shower after being here, despite how beautiful the suites are. As well you can tell the handles in the kitchen were not wiped down. Maybe if we stay here again I will bring my own TP and cleaning products.
If they can do 3 simple things: clean and sanitize the toilets and shower, clean the sofa and fix the broken trash cans, this place would be amazing. I guess because of location they really don't care to improve on cleanliness.
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Date of stay: October 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ETAGEExecutiveGM, General Manager at Etage Executive Living
Responded 10 Oct 2023
CAHAYE, we appreciate you taking the time to share your recent experience. It's gratifying to know that you found our location convenient and appreciated the spaciousness and tranquility of our suites. However, we regret to learn about the cleanliness challenges you encountered. Please rest assured, high standards of cleanliness are paramount to us and we consistently strive to provide each guest with a flawless stay. Your remarks have been conveyed to our housekeeping team for review and advancements. We look forward to demonstrating our commitment to exceptional service and cleanliness on your prospective stay. Thank you.
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Having spent the night in all 50 states on hundreds of road trips, I'll boldly declare Etage to be my favorite hotel experience in America, ever! You can live like a king in these spacious suites with full kitchens, sweeping city views, and lovely bathrooms. The rooftop terrace and basketball court are quite impressive. The room was exceptionally clean and the 12th floor living space outside the rooms is remarkable. You get so much for the price! It's unfortunate that downtown Pittsburgh has little to do and almost nowhere decent to eat. But the easy walk to Pirates and Steelers games makes this hotel a win (if it's within your price range).
Yes, customer service is miserable as others have stated. They should replace the entire staff with competent employees. And yes, the garage runs $30 per 24 hours so you'll have to pay to park. And there is no way a large SUV will fit in those tiny spaces. But my average-sized SUV had no problem, and expensive parking is just part of staying downtown in a big city. But everything else about the stay was magical!
Tip: I was told to park in the garage and press L in the elevator to access the lobby for check in. After seemingly getting stuck in the elevator with L not working and the call button being ignored, I realized that pressing 1 will take you to the right level. After that, you'll have a key card and be able to access any floor of the condo.
Tip: The rooftop is not accessible by the lobby elevators, but the elevator toward the back of each floor and also behind the lobby will get the job done.
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Date of stay: June 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Etage Executive Living
Responded 11 Jun 2024
WilliamWillieWilson, thank you for sharing your incredible experience at ETAGE Executive Living. It's fantastic to hear you enjoyed the spacious suites, full kitchens, and sweeping city views. The rooftop terrace and basketball court definitely add a unique touch to our offerings. We're glad you found the location convenient for attending Pirates and Steelers games. Our team appreciates your patience regarding the parking and elevator tips, and we're committed to ensuring our guests have the smoothest stay possible. We're looking forward to welcoming you back again!
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If you are thinking about booking the room they advertise on their website with the panoramic windows, that particular penthouse has been occupied for the last 2 years and is not available as if this review. We only booked due to that photo and specifically asked for that room type and was told that is what we booked and when we arrived it was not the same unit. Bed linen was dirty and we were forced to change ourselves because housekeeping never showed. No instructions on how to roll the window to ceiling shade so we were forced to not have a window view in the bedroom for 2 days. Front desk service was horrible by 2 female workers who never smiled and had attitudes as if they literally hated their jobs. Not worth the price for the cleanliness and customer service issue we experienced and was very disappointed. Dealing with lost baggage and flight delays, after checking out our flight was canceled again and we booked at the Hyatt Place in Pittsburgh and it cost 3/4 of what we paid to stay at Etage and was a far better experience and we literally could have stayed there initially with free breakfast!
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Review collected in partnership with this hotel
Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from A K, General Manager at Etage Executive Living
Responded 2 Jan 2023
We appreciate you taking the time to share your feedback, rhondaw322. It's disheartening your stay with us was disappointing. We strive for quality so it's unfortunate that our reservation system and front desk staff didn't meet your expectations. We also regret that our housekeeping policy was less than ideal. We'll be sure to discuss your concerns moving forward. We hope to host you again soon for a more positive experience.
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Great place. Was very surprised at the size of the rooms. I’ve had apartments smaller than this. The hotel is setup for extended stays and families. There is a full kitchen, washer/dryer and large bathroom. The attached parking garage is tight. What I mean is it’s small and can be a tight fit if you have a large truck or SUV. Standard cars are ok. Just take it slow in the garage.
One thing to note is there is a $250 damage deposit charged when you check in. You’ll get it back after check out. I wasn’t aware of that and it’s not an issue for me but was a surprise none the less. I booked on Expedia and don’t reminder seeing that but on another booking site, it was in the fine print.
There is our go to place when going to Pittsburgh now.
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Review collected in partnership with this hotel
Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from reviews+etage@thesocialstation.com, General Manager at Etage Executive Living
Responded 27 Mar 2023
Thank you for the lovely review, rttwuq0r1o! Its excellent you enjoyed your time with us so much! Were delighted you appreciated our spacious rooms. We care deeply about the happiness and satisfaction of our guests so well address your concerns regarding our billing policy and parking options with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
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Hotel is conveniently located downtown. In and out parking is easy. Check in process was simple. This was a great option for three people instead of cramming into a regular sized hotel room or suite and was basically the same price as other hotels in the vacinity.
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Review collected in partnership with this hotel
Date of stay: June 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Etage Executive Living
Responded 25 Jun 2024
tberko507480, thank you for your wonderful feedback! ETAGE Executive Living is thrilled that our downtown location, easy parking, and hassle-free check-in process made your stay enjoyable. We're glad you found our accommodations spacious and cost-effective. We look forward to welcoming you back!
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The Etage is a spectacularly appointed, suites only hotel in the heart of downtown Pittsburgh. Easy access to many things! The check-in process was a nightmare as there is no pull off or door staff to assist with luggage drop, this was particularly difficult for us as we were bringing in tons of wedding items. The rooftop is amazing with some of the best views in the city. They have an adorable dog park that our Frenchie enjoyed! Budget wise I would rate this on the high end of options, but the size of the suites are outstanding, especially if you are traveling with family or friends!
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Date of stay: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ETAGEExecutiveGM, General Manager at Etage Executive Living
Responded 18 Sept 2023
Thank you for sharing your experiences at ETAGE Executive Living. It's wonderful to hear that you appreciated our prime location, charming dog park, and excellent views from our rooftop. We're also pleased to know our spacious suites worked effortlessly for your needs. However, we're sorry to learn that the check-in process didn't meet your expectations, specifically regarding luggage assistance. Your feedback is valuable, and we'll certainly note it down as we continually seek improvements to our guest experiences. We hope to welcome you back soon.
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This property is more like an apartment than a hotel. While there are nice amenities, they all close at 9 pm or earlier .There was no orientation to the amenities, no room service and the staff were borderline rude. Parking was not included in the price of the room on hotels.com
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Review collected in partnership with this hotel
Date of stay: August 2024
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Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Etage Executive Living
Responded 26 Aug 2024
Thank you for taking the time to share your feedback. The team at the property appreciates all input from guests and will use this to enhance future experiences. They strive to provide a welcoming environment and work diligently to ensure all guests have a pleasant experience. Your insights regarding amenities and service will be reviewed to improve guest satisfaction.
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There are more places to choose from in the Pittsburgh area.
PRICE RANGE
$251 - $411 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
62
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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